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Content Performance Analyst

RELX INC, Dayton, OH, United States


About the Team LexisNexis Legal & Professional serves customers in more than 150 countries with 11,800 employees worldwide and is part of RELX, a global provider of information-based analytics and decision tools for professional and business customers. The company has long been a leader in deploying AI and advanced technologies to the legal market to improve productivity and transform the practice of law.

About the Role The Content Performance Analyst is embedded in Global Editorial Operations (GEO) Strategy and focuses on content performance, content integrity, and quality measurement for AI-assisted production. The role unlocks data across GEO and adjacent functions (Finance, Product, and Technology) to produce decision-ready insights and executive-ready narratives that inform prioritization and leadership decisions. It also strengthens QA and measurement systems for AI-assisted content production at scale, ensuring outputs across all content verticals are consistently high-quality, defensible, and improving over time. The analyst supports QA, training, and adoption of performance insights across the organization.

Success in this role requires strong analytical discipline, sound judgment, responsiveness, and the ability to synthesize information quickly for senior audiences.

Responsibilities Data Management and Structuring

Execute recurring and ad hoc data pulls across editorial and operational systems

Reconcile inconsistencies across sources; validate, document, and socialize metric definitions, assumptions, and calculation logic

Structure datasets to align with specific strategic questions

Improve the efficiency and repeatability of recurring reporting processes

Align data practices with enterprise governance standards, including Global Operations data and analytics teams

Strategic Analytical Support

Translate leadership questions into measurable metrics and analytical plans; clearly articulate implications of findings, limitations and confidence levels

Conduct trend, variance, and performance driver analysis; identify where additional data or workflow instrumentation is needed to strengthen claims over time

Support scenario comparisons and initiative tracking

Executive Reporting and Visualization

Develop executive-ready presentations and data visualizations for strategy discussions

Convert complex analysis into concise visuals that accelerate understanding and ensure consistency in narrative structure and presentation quality

Support preparation for GEO leadership reviews and enterprise-level discussions; tailor materials for different leadership audiences and forums

Performance Monitoring

Produce recurring performance reporting aligned to strategic priorities, including AI-assisted throughput and quality signals

Track KPIs and highlight meaningful performance shifts

Support ongoing refinement of metrics as strategy evolves

Contribute to the standardization of GEO performance and QA reporting practices

Stakeholder Coordination

Partner closely with the Head of GEO Strategy to prioritize analysis

Collaborate with Editorial Operations, Finance, Metrics, Tech, Product and Data Analytics teams to gather inputs

Clarify scope to ensure outputs address the intended decision question

Requirements

2+ years of experience in analytics, operations analysis, business intelligence, or a related field

Advanced Excel skills and experience with SQL or comparable querying tools

Proficiency with BI visualization tools (Tableau, Power BI, or similar) and dashboarding best practices

Experience building executive-ready presentations and visual narratives in PowerPoint

Uses AI-assisted tools to accelerate analysis and drafting with rigorous QA and source traceability; comfort operating in an AI-enabled environment where processes evolve rapidly

Experience assessing or improving QA/measurement systems (including for AI-assisted workflows) using practical methods (sampling, rubrics, thresholds, error taxonomies)

Preferred Qualifications

Experience supporting strategy or executive leadership functions

Exposure to content production, publishing, or knowledge-based businesses

Familiarity with KPI frameworks and operational performance measurement

Benefits This job is eligible for an annual incentive bonus.

Pay Range Primary Location: Home based-Ohio $74,900 - $124,700. U.S. National Base Pay Range: $78,800 - $131,300. Geographic differentials may apply in some locations to better reflect local market rates.

Legal Notice We are an equal‑opportunity employer: qualified applicants are considered for and treated during employment without regard to race, color, creed, religion, sex, national origin, citizenship status, disability status, protected veteran status, age, marital status, sexual orientation, gender identity, genetic information, or any other characteristic protected by law.

EEO Information USA Job Seekers: EEO Know Your Rights.

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