Part-Time Customer Retention Specialist In-Person

Evening Post Publishing is seeking a motivated Customer Retention Call Specialist to reduce churn and maintain customer loyalty through effective communication and negotiation. This in-person, part-time role involves handling cancellation requests, engaging in proactive outreach to at-risk customers, and utilizing CRM software to document interactions. Successful candidates will possess strong customer service and sales experience, excellent communication skills, and the ability to negotiate effectively. Join us to help enhance our customer relationships.
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