Information and Communications Specialist II
NC Department of Health and Human Services, Raleigh, NC, United States
Agency
North Carolina Department of Health and Human Services (NCDHHS)
Job Classification Title
Information & Communications Spec II (NS)
Grade
NC13
Description Of Work
This position provides comprehensive communications, operational, and event‑coordination support for the Rural Health Transformation Program (RHTP). The role includes developing public information and public relations strategies in partnership with the RHTP Director, executive leadership, and the DHHS Communications Team, participating in departmental communications meetings to ensure alignment with policies and practices, framing program responses, coordinating with the DHHS Communications Office on media inquiries, and ensuring the RHTP website and related materials are accurate, current, and compliant with DHHS requirements.
Responsibilities also include drafting, editing, and proofreading a variety of communication documents; researching and updating content; preparing materials such as presentations, documents, spreadsheets, SharePoint pages, and website content; and managing all aspects of planning, executing, and following up on virtual and in‑person events, including stakeholder engagement sessions, committee meetings, public hearings, listening sessions, bidders’ conferences, and staff meetings. Tasks involve coordinating speakers, securing event dates and venues, arranging accessibility services, creating meeting links, preparing and distributing invitations, and tracking RSVPs and participation.
Qualifications
Bachelor’s degree in communications, public relations, public affairs, media journalism, English, or a related field and two years of experience in communications, public relations, or publicity work.
Preferred: Knowledge of the Rural Health Transformation Program and related DHHS programs, health care delivery systems, rural health landscape, and workforce.
Knowledge of journalistic, communication, and publication principles including AP style.
Experience in disseminating information to the public through various news media.
Experience in planning, writing, and editing content.
Ability to collect and prepare material for speeches and adapt tone for different audiences.
Salary
Grade Range: $50,088.00 – $87,654.00; Recruitment Range: $50,088.00 – $66,304.00.
Benefits
Employees receive a comprehensive benefits package including health insurance, retirement plans, NCFlex program, paid vacation, sick and community service leave, and paid parental leave.
EEO Statement
The State of North Carolina is an Equal Employment Opportunity Employer and is dedicated to providing employees with a work environment free from all forms of unlawful employment discrimination, harassment, or retaliation. The state provides reasonable accommodation to employees and applicants with disabilities, known limitations related to pregnancy, childbirth, or related medical conditions, and for religious beliefs, observances, and practices.
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North Carolina Department of Health and Human Services (NCDHHS)
Job Classification Title
Information & Communications Spec II (NS)
Grade
NC13
Description Of Work
This position provides comprehensive communications, operational, and event‑coordination support for the Rural Health Transformation Program (RHTP). The role includes developing public information and public relations strategies in partnership with the RHTP Director, executive leadership, and the DHHS Communications Team, participating in departmental communications meetings to ensure alignment with policies and practices, framing program responses, coordinating with the DHHS Communications Office on media inquiries, and ensuring the RHTP website and related materials are accurate, current, and compliant with DHHS requirements.
Responsibilities also include drafting, editing, and proofreading a variety of communication documents; researching and updating content; preparing materials such as presentations, documents, spreadsheets, SharePoint pages, and website content; and managing all aspects of planning, executing, and following up on virtual and in‑person events, including stakeholder engagement sessions, committee meetings, public hearings, listening sessions, bidders’ conferences, and staff meetings. Tasks involve coordinating speakers, securing event dates and venues, arranging accessibility services, creating meeting links, preparing and distributing invitations, and tracking RSVPs and participation.
Qualifications
Bachelor’s degree in communications, public relations, public affairs, media journalism, English, or a related field and two years of experience in communications, public relations, or publicity work.
Preferred: Knowledge of the Rural Health Transformation Program and related DHHS programs, health care delivery systems, rural health landscape, and workforce.
Knowledge of journalistic, communication, and publication principles including AP style.
Experience in disseminating information to the public through various news media.
Experience in planning, writing, and editing content.
Ability to collect and prepare material for speeches and adapt tone for different audiences.
Salary
Grade Range: $50,088.00 – $87,654.00; Recruitment Range: $50,088.00 – $66,304.00.
Benefits
Employees receive a comprehensive benefits package including health insurance, retirement plans, NCFlex program, paid vacation, sick and community service leave, and paid parental leave.
EEO Statement
The State of North Carolina is an Equal Employment Opportunity Employer and is dedicated to providing employees with a work environment free from all forms of unlawful employment discrimination, harassment, or retaliation. The state provides reasonable accommodation to employees and applicants with disabilities, known limitations related to pregnancy, childbirth, or related medical conditions, and for religious beliefs, observances, and practices.
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