Central Services, Transient Sales Specialist (Remote Opportunity)
Hyatt Hotels and Resorts, Chicago, IL, United States
The Opportunity
Hyatt seeks an enthusiastic Central Services, Transient Sales Specialist to join our growing Central Sales Management department, who will focus on establishing and executing Transient sales strategy for a portfolio of Essential & Full Service hotels. You will be part of a team that is passionate about our purpose, committed to nurturing curiosity and new skills, and building connections across the organization with colleagues, customers, and guests.
Who You Are As our ideal candidate, you understand the power and purpose of our culture of care, and embody our core values of Empathy, Inclusion, Integrity, Experimentation, Respect, and Wellbeing. You enjoy working with others, are results‑driven, and are looking for a variety of opportunities to develop personally and professionally.
The Role The Central Services, Transient Sales Specialist role requires a candidate who has demonstrated a thorough understanding and competence in the Transient business segment, Hyatt systems and the hotel/business travel industry. This individual will drive the corporate negotiated and consortia strategy at a portfolio of hotels by engaging in market and account research, executing business development tactics, and leveraging World of Hyatt brand tools to build loyalty. This candidate will be responsible for growing negotiated market share and reporting on progress to property stakeholders. As the program grows, this person will have the opportunity to train or coach new team members to deliver high performance and be considered for potential future leadership roles within Central Sales.
The Central Services, Transient Sales Specialist will possess thorough competency with professional selling skills: opening, probing, supporting, closing. Must possess exceptional negotiating skills and proficiency with business development. Must be comfortable with general computer knowledge and working with Microsoft 365 (Word, PowerPoint, Excel). They must be proficient in CVENT Transient, Agency360 and Demand360. Communication and organizational skills are of utmost importance for this position.
Qualifications
A minimum of 3-5 years of hotel sales or comparable experience preferred
A true desire to satisfy the needs of others in a fast‑paced environment
Refined verbal and written communication skill
Strong organization and presentation skill
Must be able to work independently and simultaneously manage multiple tasks
Must be outgoing and a proven self‑starter
Must be proficient in general computer knowledge, Envision, Opera, and Cvent Transient
Must be proficient with Microsoft Office including Excel and PowerPoint and be capable of creating documents, working charts, and spreadsheets
Knowledge of Amadeus products (Agency360 and Demand360)
The position responsibilities outlined above are in no way to be construed as all‑encompassing. Other duties, responsibilities, and qualifications may be required and/or assigned as necessary.
The salary range for this position is $75,000 to $80,000. This position is also eligible to participate in a sales incentive plan. The final pay rate/salary offered to the successful candidate will depend on experience, skill level and other qualifications for the role, as well as the location of the performance of work. Pay for the successful candidate will meet local requirements, including the local minimum wage rate.
Benefits
Annual allotment of free hotel stays at Hyatt hotels globally
Flexible work schedule
Work‑life benefits including wellbeing initiatives such as a complimentary Headspace subscription, and a discount at the on‑site fitness center
A global family assistance policy with paid time off following the birth or adoption of a child as well as financial assistance for adoption
Paid Time Off, Medical, Dental, Vision, 401K with company match
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Who You Are As our ideal candidate, you understand the power and purpose of our culture of care, and embody our core values of Empathy, Inclusion, Integrity, Experimentation, Respect, and Wellbeing. You enjoy working with others, are results‑driven, and are looking for a variety of opportunities to develop personally and professionally.
The Role The Central Services, Transient Sales Specialist role requires a candidate who has demonstrated a thorough understanding and competence in the Transient business segment, Hyatt systems and the hotel/business travel industry. This individual will drive the corporate negotiated and consortia strategy at a portfolio of hotels by engaging in market and account research, executing business development tactics, and leveraging World of Hyatt brand tools to build loyalty. This candidate will be responsible for growing negotiated market share and reporting on progress to property stakeholders. As the program grows, this person will have the opportunity to train or coach new team members to deliver high performance and be considered for potential future leadership roles within Central Sales.
The Central Services, Transient Sales Specialist will possess thorough competency with professional selling skills: opening, probing, supporting, closing. Must possess exceptional negotiating skills and proficiency with business development. Must be comfortable with general computer knowledge and working with Microsoft 365 (Word, PowerPoint, Excel). They must be proficient in CVENT Transient, Agency360 and Demand360. Communication and organizational skills are of utmost importance for this position.
Qualifications
A minimum of 3-5 years of hotel sales or comparable experience preferred
A true desire to satisfy the needs of others in a fast‑paced environment
Refined verbal and written communication skill
Strong organization and presentation skill
Must be able to work independently and simultaneously manage multiple tasks
Must be outgoing and a proven self‑starter
Must be proficient in general computer knowledge, Envision, Opera, and Cvent Transient
Must be proficient with Microsoft Office including Excel and PowerPoint and be capable of creating documents, working charts, and spreadsheets
Knowledge of Amadeus products (Agency360 and Demand360)
The position responsibilities outlined above are in no way to be construed as all‑encompassing. Other duties, responsibilities, and qualifications may be required and/or assigned as necessary.
The salary range for this position is $75,000 to $80,000. This position is also eligible to participate in a sales incentive plan. The final pay rate/salary offered to the successful candidate will depend on experience, skill level and other qualifications for the role, as well as the location of the performance of work. Pay for the successful candidate will meet local requirements, including the local minimum wage rate.
Benefits
Annual allotment of free hotel stays at Hyatt hotels globally
Flexible work schedule
Work‑life benefits including wellbeing initiatives such as a complimentary Headspace subscription, and a discount at the on‑site fitness center
A global family assistance policy with paid time off following the birth or adoption of a child as well as financial assistance for adoption
Paid Time Off, Medical, Dental, Vision, 401K with company match
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