Documentation Specialist
Community Hospice, Jacksonville, FL, United States
4266 Sunbeam Rd, Jacksonville, FL 32257, USA
Job Description Position Summary The Documentation Specialist will organize, communicate, process, and document information related to hospice certifications and consents according to state and federal regulations. Additionally, he/she will process and issue all Admissions and Death Letters.
Essential Functions
Obtain attending/referring MD and CHPC MD signatures on hospice certifications within two (2) days of admission
Travel to physicians' offices and/or facilities to obtain signatures when required
Document signatures in Suncoast
Update patient’s chart with signed hospice certification
Ensure consents are accurately signed and documented
Process and issue all Admission and Death Letters
Provide excellent customer service and maintain amicable, professional relationships with referral sources and partners
Maintain confidentiality of all patient data as required by HIPAA
Meet productivity, accuracy, quality standards, and adherence to schedule
Work overtime as needed
Perform all other duties as assigned
Qualifications
Intermediate computer skills, intermediate typing and data entry
Excellent written and verbal communication skills
Excellent time management and organizational skills
Effective people skills and sensitivities when dealing with others
Experience
5+ years customer service experience
5+ years in a medical office environment
License / Certification
Current State of Florida driver's license with an acceptable driving record
Level II ACHA Background Screening
Education
Minimum: high school diploma. Preferred: Medical degree certificate, CNA, Medical Coding, AA degree or higher.
Other Requirements
N/A
The knowledge, skills and abilities listed above are typically acquired through the levels of education and experience listed. Any equivalent combination of education and/or experience that provides an applicant with the listed knowledge, skills, and abilities to perform the essential duties and responsibilities of the job is acceptable.
This description is intended to describe the general nature and level of work performed by employees assigned to this role. It does not constitute an exhaustive list of all duties, responsibilities, qualifications, or working conditions. The organization reserves the right to modify or amend duties as needed. The description does not constitute a contract of employment; employment is at-will.
Community Hospice & Palliative Care, including all subsidiaries and affiliates, is committed to complying with all applicable provisions of the ADA. We provide reasonable accommodations to qualified individuals with disabilities to ensure equal access to employment opportunities. If you require an accommodation, contact Human Resources at athumanresources@aliviacare.com. We participate in E-Verify to confirm employment eligibility.
Where applicable, employment may be contingent upon successful completion of a background screening initiated by the Florida Agency for Health Care Administration (AHCA) Background Screening Clearinghouse. More information can be found at https://info.flclearinghouse.com.
Equal Opportunity Employer
#J-18808-Ljbffr
Job Description Position Summary The Documentation Specialist will organize, communicate, process, and document information related to hospice certifications and consents according to state and federal regulations. Additionally, he/she will process and issue all Admissions and Death Letters.
Essential Functions
Obtain attending/referring MD and CHPC MD signatures on hospice certifications within two (2) days of admission
Travel to physicians' offices and/or facilities to obtain signatures when required
Document signatures in Suncoast
Update patient’s chart with signed hospice certification
Ensure consents are accurately signed and documented
Process and issue all Admission and Death Letters
Provide excellent customer service and maintain amicable, professional relationships with referral sources and partners
Maintain confidentiality of all patient data as required by HIPAA
Meet productivity, accuracy, quality standards, and adherence to schedule
Work overtime as needed
Perform all other duties as assigned
Qualifications
Intermediate computer skills, intermediate typing and data entry
Excellent written and verbal communication skills
Excellent time management and organizational skills
Effective people skills and sensitivities when dealing with others
Experience
5+ years customer service experience
5+ years in a medical office environment
License / Certification
Current State of Florida driver's license with an acceptable driving record
Level II ACHA Background Screening
Education
Minimum: high school diploma. Preferred: Medical degree certificate, CNA, Medical Coding, AA degree or higher.
Other Requirements
N/A
The knowledge, skills and abilities listed above are typically acquired through the levels of education and experience listed. Any equivalent combination of education and/or experience that provides an applicant with the listed knowledge, skills, and abilities to perform the essential duties and responsibilities of the job is acceptable.
This description is intended to describe the general nature and level of work performed by employees assigned to this role. It does not constitute an exhaustive list of all duties, responsibilities, qualifications, or working conditions. The organization reserves the right to modify or amend duties as needed. The description does not constitute a contract of employment; employment is at-will.
Community Hospice & Palliative Care, including all subsidiaries and affiliates, is committed to complying with all applicable provisions of the ADA. We provide reasonable accommodations to qualified individuals with disabilities to ensure equal access to employment opportunities. If you require an accommodation, contact Human Resources at athumanresources@aliviacare.com. We participate in E-Verify to confirm employment eligibility.
Where applicable, employment may be contingent upon successful completion of a background screening initiated by the Florida Agency for Health Care Administration (AHCA) Background Screening Clearinghouse. More information can be found at https://info.flclearinghouse.com.
Equal Opportunity Employer
#J-18808-Ljbffr