Documentation Specialist
Alivia Care, Inc., Jacksonville, FL, United States
Documentation Specialist
The Documentation Specialist will organize, communicate, process, and document information related to hospice certifications and consents according to state and federal regulations. Additionally, he/she will process and issue all Admissions and Death Letters. Essential Functions Obtain attending/referring MD and CHPC MD signatures on hospice certifications within two (2) days of admission. This may require travel to the physicians' office and/or facility to obtain the signature. Document signatures in Suncoast. Update patient's chart with signed hospice certification. Ensuring consents are accurately signed and documented. Process and issue all Admission and Death Letters. Provides excellent customer service and maintains an amicable and professional working relationship with Community Hospice's referral sources and partners. Maintains a high level of confidentiality of all patient data as outlined in the Health Insurance Portability and Accountability Act (HIPAA). Meets the standards of the job, such as productivity, accuracy, quality standards, adherence to schedule. Ability to work overtime as needed. Performs all other duties as assigned. Qualifications Knowledge and Critical Skills Intermediate computer skills, intermediate typing and data entry. Excellent written and verbal communication skills. Excellent time management and organizational skills. Demonstrates effective people skills and sensitivities when dealing with others. Experience 5+ years customer service experience. 5+ years in a medical office environment. License / Certification Current State of Florida driver's license with driving record acceptable to Community Hospice insurance carrier. Level II ACHA (Agency for Healthcare Administration) Background Screening. Education Minimum requirement of a high school diploma; Medical degree certificate, example CNA, Medical Coding, etc...or AA degree or higher preferred. Other Requirements N/A The knowledge, skills and abilities listed above are typically acquired through the levels of education and experience listed. However, any equivalent combination of education and/or experience, which provide an applicant with the listed knowledge, skills, and abilities to perform the essential duties and responsibilities of the job, is acceptable. This description is intended to describe the general nature and level of work performed by employees assigned to this role. It is not intended to be an exhaustive list of all duties, responsibilities, qualifications, or working conditions required of employees in this position. The organization reserves the right to modify or amend the duties of the position or to require that additional tasks be performed as organizational needs change. This description does not constitute a contract of employment, and employment with the organization is at-will, meaning either the employee or the organization may terminate the relationship at any time, with or without cause or notice. Community Hospice & Palliative Care, including all of its subsidiaries and affiliated companies, is committed to complying with all applicable provisions of the Americans with Disabilities Act (ADA), as amended. We provide reasonable accommodations to qualified individuals with disabilities to ensure equal access to employment opportunities and the ability to perform the essential functions of a position. If you require an accommodation to complete the application process, interview, or perform the essential functions of a role, please contact Human Resources.
The Documentation Specialist will organize, communicate, process, and document information related to hospice certifications and consents according to state and federal regulations. Additionally, he/she will process and issue all Admissions and Death Letters. Essential Functions Obtain attending/referring MD and CHPC MD signatures on hospice certifications within two (2) days of admission. This may require travel to the physicians' office and/or facility to obtain the signature. Document signatures in Suncoast. Update patient's chart with signed hospice certification. Ensuring consents are accurately signed and documented. Process and issue all Admission and Death Letters. Provides excellent customer service and maintains an amicable and professional working relationship with Community Hospice's referral sources and partners. Maintains a high level of confidentiality of all patient data as outlined in the Health Insurance Portability and Accountability Act (HIPAA). Meets the standards of the job, such as productivity, accuracy, quality standards, adherence to schedule. Ability to work overtime as needed. Performs all other duties as assigned. Qualifications Knowledge and Critical Skills Intermediate computer skills, intermediate typing and data entry. Excellent written and verbal communication skills. Excellent time management and organizational skills. Demonstrates effective people skills and sensitivities when dealing with others. Experience 5+ years customer service experience. 5+ years in a medical office environment. License / Certification Current State of Florida driver's license with driving record acceptable to Community Hospice insurance carrier. Level II ACHA (Agency for Healthcare Administration) Background Screening. Education Minimum requirement of a high school diploma; Medical degree certificate, example CNA, Medical Coding, etc...or AA degree or higher preferred. Other Requirements N/A The knowledge, skills and abilities listed above are typically acquired through the levels of education and experience listed. However, any equivalent combination of education and/or experience, which provide an applicant with the listed knowledge, skills, and abilities to perform the essential duties and responsibilities of the job, is acceptable. This description is intended to describe the general nature and level of work performed by employees assigned to this role. It is not intended to be an exhaustive list of all duties, responsibilities, qualifications, or working conditions required of employees in this position. The organization reserves the right to modify or amend the duties of the position or to require that additional tasks be performed as organizational needs change. This description does not constitute a contract of employment, and employment with the organization is at-will, meaning either the employee or the organization may terminate the relationship at any time, with or without cause or notice. Community Hospice & Palliative Care, including all of its subsidiaries and affiliated companies, is committed to complying with all applicable provisions of the Americans with Disabilities Act (ADA), as amended. We provide reasonable accommodations to qualified individuals with disabilities to ensure equal access to employment opportunities and the ability to perform the essential functions of a position. If you require an accommodation to complete the application process, interview, or perform the essential functions of a role, please contact Human Resources.