Portfolio Occupancy Specialist
Beacon Communities, Boston, MA, United States
Job Description
Due to the travel requirements of the role, this individual must be located within a reasonable distance of Beacon properties.
General Statement of Duties The Portfolio Occupancy Specialist processes certifications and works as part of the team to ensure compliance with property and program requirements. Interacts directly with property staff to achieve maximum compliance efficacy and occupancy at all assigned properties and promotes the highest level of customer service.
Supervision Received:
Reports to Director of Compliance
Supervision Exercised:
None
FLSA status:
Nonexempt
Location:
Remote with light travel
Essential Functions of the Position
Responsible for creating and obtaining approval for income certifications/recertifications for multiple affordable housing programs including but not limited to LIHTC and HOME.
Creates and maintains file tracking logs, necessary to identify all actions completed related to certifications, maintaining a high standard of file organization.
Works patiently, professionally, and cooperatively with site team members, file approvers, and residents, as applicable, to provide high quality customer service.
Processes applicant/resident paperwork by verifying income, assets as required, calculating values and entering data into Yardi software program within a timely manner.
Provides instruction and guidance to property staff during certification/recertification process.
Employs/maintains diligent tracking system to receive, process and return completed certifications to various properties in keeping with time sensitive occupancy requirements.
Ensures accurate and timely completion of initial and annual recertifications, as required by company procedures, LIHTC, HOME, and other funding programs.
Maintains tenant files electronically in accordance with the Compliance Service Center policy and procedures.
Assist in the development, implementation and enforcement of Compliance processes, procedures, and documentation.
Assists with training and mentoring property staff to ensure compliance procedures are maintained.
Effectively communicate with senior staff about property needs and concerns with program requirements to ensure ongoing compliance.
Assist with leaseup activity including training, interviews, third party processing and tracking offile process, as needed.
Fosters a positive, active, and collaborative relationship with Property Management and other Service Center staff, as well as associated agencies.
Minimum Qualifications Education and Experience:
Associate degree or equivalent knowledge or expertise.
Qualifications and Skills
Three (3) years of Affordable Housing work experience with emphasis on LIHTC.
Requires professional knowledge of affordable housing gained through experience and education.
Certification related to tax credit and/or HUD programs is required (including but not limited to COS, HCCP, C3P certification).
Demonstrates independent judgement and critical thinking, applies problem solving skills to identify issues and implement effective solutions, strong interpersonal skills, self-directed motivation.
Basic math proficiency, Excel skills and attention to detail required.
Beacon Core Competencies Required:
Teamwork, Dependability, Integrity/Ethics, Customer Focus
Beacon Functional Job Competencies required for Position:
Job Knowledge, Quality, Self Development, Personal Organization, Productivity, Computer Skills, Customer Service, Product Knowledge, Internet Savvy
Travel Requirements:
Although this position will be a remote role, occasional travel is expected – estimated at 10% - 15% to properties, conferences, and Beacon-sponsored events.
Compensation: $28.00 - $31.00 per hour
Actual compensation is influenced by a variety of factors including but not limited to skills, experience, qualifications, and geographic location.
*Beacon Communities operates in the following states: Massachusetts, Connecticut, New York, Pennsylvania, Virginia, West Virginia, Ohio, and Maryland.
Benefits Offered At the core of Beacon Communities is the talent on our teams, and we are committed to taking care of our team members so they can deliver great experiences to our residents. That is why we are proud to provide competitive compensation and comprehensive benefits that support a healthy life for you and your family when you join our team.
As a regular, full time employee at Beacon you can expect:
Health & Wellness Benefits.
We offer plans for quality medical, dental, and vision coverage to all employees regularly scheduled to work a minimum of 24 hours or more per week. HSA/FSA options are also available.
Work-Life Balance.
On top of offering 13 paid holidays per year, we have an attractive paid time off policy that includes vacation days, personal days, sick time, wellness days, summer flex time, volunteer days and early close Fridays.
Retirement planning.
We offer a 401k program with a company match.
100% Company-Paid Life Insurance.
With affordable options to elect voluntary life, critical illness, hospital care or accidental injury coverage.
Access to an Employee Assistance Program (EAP), Childcare & Eldercare Support, Career Development and Advancement Opportunities … and more!
Beacon Communities LLC is an Equal Opportunity Employer that seeks a diverse pool of candidates. We are committed to a policy of equal employment opportunity without regard to race, color, ancestry, national origin, religion, disability, gender, gender identity, sexual orientation, age, veteran status or other protected class. All qualified applicants are encouraged to apply. Beacon Communities LLC participates in the E-Verify program.
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General Statement of Duties The Portfolio Occupancy Specialist processes certifications and works as part of the team to ensure compliance with property and program requirements. Interacts directly with property staff to achieve maximum compliance efficacy and occupancy at all assigned properties and promotes the highest level of customer service.
Supervision Received:
Reports to Director of Compliance
Supervision Exercised:
None
FLSA status:
Nonexempt
Location:
Remote with light travel
Essential Functions of the Position
Responsible for creating and obtaining approval for income certifications/recertifications for multiple affordable housing programs including but not limited to LIHTC and HOME.
Creates and maintains file tracking logs, necessary to identify all actions completed related to certifications, maintaining a high standard of file organization.
Works patiently, professionally, and cooperatively with site team members, file approvers, and residents, as applicable, to provide high quality customer service.
Processes applicant/resident paperwork by verifying income, assets as required, calculating values and entering data into Yardi software program within a timely manner.
Provides instruction and guidance to property staff during certification/recertification process.
Employs/maintains diligent tracking system to receive, process and return completed certifications to various properties in keeping with time sensitive occupancy requirements.
Ensures accurate and timely completion of initial and annual recertifications, as required by company procedures, LIHTC, HOME, and other funding programs.
Maintains tenant files electronically in accordance with the Compliance Service Center policy and procedures.
Assist in the development, implementation and enforcement of Compliance processes, procedures, and documentation.
Assists with training and mentoring property staff to ensure compliance procedures are maintained.
Effectively communicate with senior staff about property needs and concerns with program requirements to ensure ongoing compliance.
Assist with leaseup activity including training, interviews, third party processing and tracking offile process, as needed.
Fosters a positive, active, and collaborative relationship with Property Management and other Service Center staff, as well as associated agencies.
Minimum Qualifications Education and Experience:
Associate degree or equivalent knowledge or expertise.
Qualifications and Skills
Three (3) years of Affordable Housing work experience with emphasis on LIHTC.
Requires professional knowledge of affordable housing gained through experience and education.
Certification related to tax credit and/or HUD programs is required (including but not limited to COS, HCCP, C3P certification).
Demonstrates independent judgement and critical thinking, applies problem solving skills to identify issues and implement effective solutions, strong interpersonal skills, self-directed motivation.
Basic math proficiency, Excel skills and attention to detail required.
Beacon Core Competencies Required:
Teamwork, Dependability, Integrity/Ethics, Customer Focus
Beacon Functional Job Competencies required for Position:
Job Knowledge, Quality, Self Development, Personal Organization, Productivity, Computer Skills, Customer Service, Product Knowledge, Internet Savvy
Travel Requirements:
Although this position will be a remote role, occasional travel is expected – estimated at 10% - 15% to properties, conferences, and Beacon-sponsored events.
Compensation: $28.00 - $31.00 per hour
Actual compensation is influenced by a variety of factors including but not limited to skills, experience, qualifications, and geographic location.
*Beacon Communities operates in the following states: Massachusetts, Connecticut, New York, Pennsylvania, Virginia, West Virginia, Ohio, and Maryland.
Benefits Offered At the core of Beacon Communities is the talent on our teams, and we are committed to taking care of our team members so they can deliver great experiences to our residents. That is why we are proud to provide competitive compensation and comprehensive benefits that support a healthy life for you and your family when you join our team.
As a regular, full time employee at Beacon you can expect:
Health & Wellness Benefits.
We offer plans for quality medical, dental, and vision coverage to all employees regularly scheduled to work a minimum of 24 hours or more per week. HSA/FSA options are also available.
Work-Life Balance.
On top of offering 13 paid holidays per year, we have an attractive paid time off policy that includes vacation days, personal days, sick time, wellness days, summer flex time, volunteer days and early close Fridays.
Retirement planning.
We offer a 401k program with a company match.
100% Company-Paid Life Insurance.
With affordable options to elect voluntary life, critical illness, hospital care or accidental injury coverage.
Access to an Employee Assistance Program (EAP), Childcare & Eldercare Support, Career Development and Advancement Opportunities … and more!
Beacon Communities LLC is an Equal Opportunity Employer that seeks a diverse pool of candidates. We are committed to a policy of equal employment opportunity without regard to race, color, ancestry, national origin, religion, disability, gender, gender identity, sexual orientation, age, veteran status or other protected class. All qualified applicants are encouraged to apply. Beacon Communities LLC participates in the E-Verify program.
#J-18808-Ljbffr