Xfinity Retail Sales Professional
Comcast, Aberdeen, WA, United States
Job Summary
Bring your energy, curiosity, and passion—we’ll give you the tools to build a rewarding retail career with Comcast Xfinity.
Responsibilities
Engage customers with enthusiasm, demonstrating and explaining product features to enhance their shopping experience.
Provide outstanding customer service with all interactions.
Meet or exceed sales targets and enhance customer satisfaction through diligent follow‑up and service excellence.
Help customers interpret and clarify their account statements and pay their bills in the store.
Answer any questions customers have on current or new services, make changes to account data, upgrade service levels, and process all general service requests.
Act as a brand ambassador to promote Comcast/Xfinity products.
Provide expert‑level understanding and passion around technology, especially around Comcast products and services.
Maintain detailed product knowledge, including competitive information.
Contribute to a fun and competitive environment, connecting products and services to customers’ everyday lifestyles.
Adhere to retail operational policies and procedures, ensuring a consistent and professional store environment.
What You Will Need to Have
High School Diploma or equivalent.
Ability to adapt to a flexible work schedule, including evenings, weekends, and holidays as required.
Regular, consistent, and punctual attendance.
Ability to carry and/or lift 25‑pound boxes and move around the store constantly.
Perks and Benefits
Day‑One benefits: medical, dental, and vision coverage; Comcast Xfinity courtesy services in serviced areas; paid parental leave; tuition reimbursement up to $8,000 (full‑time employees); paid time off; and a 401(k) savings plan with up to 6% dollar‑to‑dollar matching.
Discount tickets to Universal Resorts.
Additional benefits offered by Comcast.
Compensation Base Pay: $17.20 per hour. Total Target Compensation (Base Pay plus Targeted Commission): $24.89 per hour.
Our sales compensation programs offer significant upside above targeted earnings for those who overachieve sales targets.
Skills
Customer‑Focused
Workplace Organization
Persuasion
Teamwork
Technical Knowledge
Self‑Motivation
Critical Thinking
Problem Solving
Communication
Resilience
Professional Integrity
Education High School Diploma / GED.
Relevant Work Experience 2‑5 Years.
EEO Statement Comcast is an equal opportunity workplace. We will consider all qualified applicants for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, veteran status, genetic information, or any other basis protected by applicable law.
Comcast is an EOE/Veterans/Disabled/LGBT employer. We will provide reasonable accommodation to individuals with disabilities to participate in the application or interview process, perform essential job functions, and receive other benefits and privileges of employment.
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Responsibilities
Engage customers with enthusiasm, demonstrating and explaining product features to enhance their shopping experience.
Provide outstanding customer service with all interactions.
Meet or exceed sales targets and enhance customer satisfaction through diligent follow‑up and service excellence.
Help customers interpret and clarify their account statements and pay their bills in the store.
Answer any questions customers have on current or new services, make changes to account data, upgrade service levels, and process all general service requests.
Act as a brand ambassador to promote Comcast/Xfinity products.
Provide expert‑level understanding and passion around technology, especially around Comcast products and services.
Maintain detailed product knowledge, including competitive information.
Contribute to a fun and competitive environment, connecting products and services to customers’ everyday lifestyles.
Adhere to retail operational policies and procedures, ensuring a consistent and professional store environment.
What You Will Need to Have
High School Diploma or equivalent.
Ability to adapt to a flexible work schedule, including evenings, weekends, and holidays as required.
Regular, consistent, and punctual attendance.
Ability to carry and/or lift 25‑pound boxes and move around the store constantly.
Perks and Benefits
Day‑One benefits: medical, dental, and vision coverage; Comcast Xfinity courtesy services in serviced areas; paid parental leave; tuition reimbursement up to $8,000 (full‑time employees); paid time off; and a 401(k) savings plan with up to 6% dollar‑to‑dollar matching.
Discount tickets to Universal Resorts.
Additional benefits offered by Comcast.
Compensation Base Pay: $17.20 per hour. Total Target Compensation (Base Pay plus Targeted Commission): $24.89 per hour.
Our sales compensation programs offer significant upside above targeted earnings for those who overachieve sales targets.
Skills
Customer‑Focused
Workplace Organization
Persuasion
Teamwork
Technical Knowledge
Self‑Motivation
Critical Thinking
Problem Solving
Communication
Resilience
Professional Integrity
Education High School Diploma / GED.
Relevant Work Experience 2‑5 Years.
EEO Statement Comcast is an equal opportunity workplace. We will consider all qualified applicants for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, veteran status, genetic information, or any other basis protected by applicable law.
Comcast is an EOE/Veterans/Disabled/LGBT employer. We will provide reasonable accommodation to individuals with disabilities to participate in the application or interview process, perform essential job functions, and receive other benefits and privileges of employment.
#J-18808-Ljbffr