Xfinity Retail Sales Professional
Comcast, Aberdeen, MD, United States
Job Summary
Bring your energy, curiosity, and passion—we’ll give you the tools to build a rewarding retail career with Comcast Xfinity.
Job Description
What you will be doing
Engaging customers with enthusiasm, demonstrating and explaining product features to enhance their shopping experience.
Providing outstanding customer service with all customer interactions.
Meeting or exceeding sales targets and enhancing customer satisfaction through diligent follow‑up and service excellence.
Helping customers interpret and clarify their account statements and pay their bills in the store.
Answering any questions customers have on current or new services, making changes to account data, upgrading levels of service, and processing all general service requests.
Acting as brand ambassador to promote Comcast/Xfinity products.
Providing expert‑level understanding and passion around technology, especially around Comcast products and services.
Maintaining detailed sales product knowledge, including competitive information.
Contributing to a fun and competitive environment! We aim to connect our products and services to our customers’ everyday lifestyles.
Adhering to retail operational policies and procedures, ensuring a consistent and professional store environment.
What You Will Need To Have
High School Diploma or equivalent
Adjusting to a flexible work schedule to meet retail operational needs, including evenings, weekends, and holidays as necessary
Regular, consistent, and punctual attendance.
Ability to carry and/or lift 25‑pound boxes, and the ability to move around the store constantly.
Perks And Benefits
We offer Day‑One benefits! Some of our perks and benefits include Medical, Dental, and Vision coverage, Comcast XFINITY courtesy services in Comcast serviced areas, Discount tickets to our Universal Resorts, Paid Parental leave, Tuition reimbursement of up to $8,000 (Full Time employees), Paid Time Off, and a 401K Savings Plan – with up to 6% dollar‑to‑dollar matching.
Skills
Customer‑Focused
Workplace Organization
Persuasion
Teamwork
Technical Knowledge
Self‑Motivation
Critical Thinking, Problem Solving
Communication
Resilience
Professional Integrity
Salary
Base Pay: $17.20
Total Target Compensation (Base Pay plus Targeted Commission): $24.89
Our sales compensation programs offer the potential for significant upside above targeted earnings for those who overachieve their sales targets.
Base pay is one part of the Total Rewards that Comcast provides to compensate and recognize employees for their work. Most sales positions are eligible for a Commission under the terms of an applicable plan, while most non‑sales positions are eligible for a Bonus. Additionally, Comcast provides best‑in‑class Benefits to eligible employees.
Education: High School Diploma / GED
Relevant Work Experience: 2–5 Years
We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, perform essential job functions, and receive other benefits and privileges of employment. Please contact us to request accommodation.
Comcast is an equal opportunity workplace. We will consider all qualified applicants for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, veteran status, genetic information, or any other basis protected by applicable law.
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Bring your energy, curiosity, and passion—we’ll give you the tools to build a rewarding retail career with Comcast Xfinity.
Job Description
What you will be doing
Engaging customers with enthusiasm, demonstrating and explaining product features to enhance their shopping experience.
Providing outstanding customer service with all customer interactions.
Meeting or exceeding sales targets and enhancing customer satisfaction through diligent follow‑up and service excellence.
Helping customers interpret and clarify their account statements and pay their bills in the store.
Answering any questions customers have on current or new services, making changes to account data, upgrading levels of service, and processing all general service requests.
Acting as brand ambassador to promote Comcast/Xfinity products.
Providing expert‑level understanding and passion around technology, especially around Comcast products and services.
Maintaining detailed sales product knowledge, including competitive information.
Contributing to a fun and competitive environment! We aim to connect our products and services to our customers’ everyday lifestyles.
Adhering to retail operational policies and procedures, ensuring a consistent and professional store environment.
What You Will Need To Have
High School Diploma or equivalent
Adjusting to a flexible work schedule to meet retail operational needs, including evenings, weekends, and holidays as necessary
Regular, consistent, and punctual attendance.
Ability to carry and/or lift 25‑pound boxes, and the ability to move around the store constantly.
Perks And Benefits
We offer Day‑One benefits! Some of our perks and benefits include Medical, Dental, and Vision coverage, Comcast XFINITY courtesy services in Comcast serviced areas, Discount tickets to our Universal Resorts, Paid Parental leave, Tuition reimbursement of up to $8,000 (Full Time employees), Paid Time Off, and a 401K Savings Plan – with up to 6% dollar‑to‑dollar matching.
Skills
Customer‑Focused
Workplace Organization
Persuasion
Teamwork
Technical Knowledge
Self‑Motivation
Critical Thinking, Problem Solving
Communication
Resilience
Professional Integrity
Salary
Base Pay: $17.20
Total Target Compensation (Base Pay plus Targeted Commission): $24.89
Our sales compensation programs offer the potential for significant upside above targeted earnings for those who overachieve their sales targets.
Base pay is one part of the Total Rewards that Comcast provides to compensate and recognize employees for their work. Most sales positions are eligible for a Commission under the terms of an applicable plan, while most non‑sales positions are eligible for a Bonus. Additionally, Comcast provides best‑in‑class Benefits to eligible employees.
Education: High School Diploma / GED
Relevant Work Experience: 2–5 Years
We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, perform essential job functions, and receive other benefits and privileges of employment. Please contact us to request accommodation.
Comcast is an equal opportunity workplace. We will consider all qualified applicants for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, veteran status, genetic information, or any other basis protected by applicable law.
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