Parts Counter Person at Eastgate Chrysler Dodge Jeep Ram Indianapolis, IN
Itlearn360, Indianapolis, IN, United States
Parts Counter Person job at Eastgate Chrysler Dodge Jeep Ram. Indianapolis, IN.
Do you love working with people in person and on the phone while providing exceptional customer experiences? As an Automotive Parts Counter Associate, you will have the opportunity to make a positive impact on our business every day. We are looking for strong, energetic, people‑focused team members who will help us serve our internal and external customers. Does this sound like you? Apply now!
Responsibilities
Assist all customers (external and internal) by selecting required parts in a friendly, professional, and efficient manner Inform customers of additional parts required for needed repairs Answer incoming phone calls and counter inquiries in a polite and professional manner, providing price quotes and other information as needed Notify all involved parties when special ordered parts have been received Pull orders and ensure all parts are tagged with customer names and quote number Make sure all internal requests for parts are billed on service repair order Follow up on back‑ordered parts and replenish assigned inventory daily Notify parts manager of out‑of‑stock parts or shop materials that need immediate attention Maintain a prompt and efficient flow of paperwork Receive payment from retail customers or obtain credit authorization Qualifications
Ability to multi‑task in a fast‑paced environment Strong computer & phone skills are required Experience using CDK is a plus Bi‑lingual is a plus Must be at least eighteen years of age Must have a valid Driver’s License Must be able to pass pre‑employment screen (background and drug test) Benefits
401(K) Plan Medical Plan Dental Plan Vision Plan Family Owned & Operated Paid Vacation Work/Life Balance Promote from within Paid Training We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
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Assist all customers (external and internal) by selecting required parts in a friendly, professional, and efficient manner Inform customers of additional parts required for needed repairs Answer incoming phone calls and counter inquiries in a polite and professional manner, providing price quotes and other information as needed Notify all involved parties when special ordered parts have been received Pull orders and ensure all parts are tagged with customer names and quote number Make sure all internal requests for parts are billed on service repair order Follow up on back‑ordered parts and replenish assigned inventory daily Notify parts manager of out‑of‑stock parts or shop materials that need immediate attention Maintain a prompt and efficient flow of paperwork Receive payment from retail customers or obtain credit authorization Qualifications
Ability to multi‑task in a fast‑paced environment Strong computer & phone skills are required Experience using CDK is a plus Bi‑lingual is a plus Must be at least eighteen years of age Must have a valid Driver’s License Must be able to pass pre‑employment screen (background and drug test) Benefits
401(K) Plan Medical Plan Dental Plan Vision Plan Family Owned & Operated Paid Vacation Work/Life Balance Promote from within Paid Training We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
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