Mail Order Processor
Silver Star Brands, Oshkosh, WI, United States
Mail Order Processor
The primary role of the Mail Order Processor is to sort, open and scan mail orders. Mail Order Processors will review and approve scanned mail orders for automated DAX entry with excellent accuracy and speed. The ideal candidate must have attention to detail and be willing to learn new tasks as needed, including cashiering. Major Position Responsibilities and Accountabilities
Open, sort and scan mail orders for DAX validation using OPEX scanning machine. Act as Office Mail Clerk by managing incoming/outgoing company mail. Stuff and meter outgoing mail, operate mail machines. Internal mail distribution and maintain mail directory. Achieve stated production and quality standards. Perform Cashier functions which include: Validate scanned checks for accuracy. Accurately discover and correct any errors or discrepancies. Investigate and resolve check batches in error statuses. Locate and pull physical checks as needed for rescanning or manual deposit. Assist with other duties as assigned, investigating problem orders or batches, troubleshooting system issues. Coordinate and work to trouble shoot machine related issues. Act as a back-up for additional daily mail tasks including: Daily mail counts and sorts for the scanning team Process paper returns, exchanges and miscellaneous returns work The above is intended to describe the general content of and requirements of the performance of this job. It is NOT to be construed as an exhaustive statement of essential functions, responsibilities, or requirements. Required Education, Skills, Abilities, and Experience
Attention to detail and problem-solving skills necessary Willing and able to learn new responsibilities Strong written and verbal communications skills. Strong decision-making ability. Ability to work successfully in team environment and independently as needed Be available to work mandatory extra hours as volume requires. Good attendance is required Physical Demands
How much on-the-job time is spent in the following physical activities? Check the appropriate amount of time. Standing - NONE - Up to 1/3 - 1/3 to 2/3 - 2/3 or more Walking - NONE - Up to 1/3 - 1/3 to 2/3 - 2/3 or more Sitting - NONE - Up to 1/3 - 1/3 to 2/3 - Up to 2/3 - 2/3 or more Talking or listening - NONE - Up to 1/3 - Up to 2/3 - 2/3 or more Using hands or fingers, handle or feel - NONE - Up to 1/3 - 1/3 to 2/3 - Up to 2/3 - 2/3 or more Climbing or balancing - Up to 1/3 - 1/3 to 2/3 - 2/3 or more Stooping, kneeling, crouching, or crawling - Up to 1/3 - 1/3 to 2/3 - 2/3 or more Reaching with hands and arms - Up to 1/3 - 1/3 to 2/3 - Up to 2/3 - 2/3 or more Tasting or smelling - Up to 1/3 - 1/3 to 2/3 - 2/3 or more Does this job require that weight be lifted or force be exerted? Check the appropriate amount of time weight. Up to 10 pounds - Up to 1/3 - 1/3 to 2/3 - 2/3 or more Up to 25 pounds - Up to 1/3 - 1/3 to 2/3 - 2/3 or more Up to 50 pounds - Up to 1/3 - 1/3 to 2/3 - 2/3 or more Up to 100 pounds - Up to 1/3 - 1/3 to 2/3 - 2/3 or more More than 100 pounds - Up to 1/3 - 1/3 to 2/3 - 2/3 or more Does this job have any special vision requirement? Check all that apply. Close vision (clear vision at 20 inches or less) Distance vision (clear vision at 20 feet or more) Color vision (ability to identify and distinguish colors) Depth perception (ability to judge distance) Adjust focus (ability to adjust the eye to bring an object into sharp focus) Peripheral vision (ability to observe an area that is up and down or left and right while eyes are) No special vision requirements How much exposure to these environmental conditions does this job require? Check the appropriate amount of time. Note: Normal working temperature is 55-85 degrees Fahrenheit Wet, humid conditions - Up to 1/3 - 1/3 to 2/3 - 2/3 or more Work near moving mechanical parts - Up to 1/3 - 1/3 to 2/3 - Up to 2/3 - 2/3 or more Work in high or precarious places - Up to 1/3 - 1/3 to 2/3 - 2/3 or more Fumes or airborne particles - Up to 1/3 - 1/3 to 2/3 - 2/3 or more Toxic or caustic chemicals - Up to 1/3 - 1/3 to 2/3 - 2/3 or more Outdoor weather conditions - Up to 1/3 - 1/3 to 2/3 - 2/3 or more Colder than normal work temp - Up to 1/3 - 1/3 to 2/3 - 2/3 or more Risk of electrical shock - Up to 1/3 - 1/3 to 2/3 - 2/3 or more Noticeable vibration - Up to 1/3 - Up to 2/3 - 2/3 or more How much noise is typical for the work environment of this job? Check the appropriate level below. Moderate noise; i.e., printing area near the presses
The primary role of the Mail Order Processor is to sort, open and scan mail orders. Mail Order Processors will review and approve scanned mail orders for automated DAX entry with excellent accuracy and speed. The ideal candidate must have attention to detail and be willing to learn new tasks as needed, including cashiering. Major Position Responsibilities and Accountabilities
Open, sort and scan mail orders for DAX validation using OPEX scanning machine. Act as Office Mail Clerk by managing incoming/outgoing company mail. Stuff and meter outgoing mail, operate mail machines. Internal mail distribution and maintain mail directory. Achieve stated production and quality standards. Perform Cashier functions which include: Validate scanned checks for accuracy. Accurately discover and correct any errors or discrepancies. Investigate and resolve check batches in error statuses. Locate and pull physical checks as needed for rescanning or manual deposit. Assist with other duties as assigned, investigating problem orders or batches, troubleshooting system issues. Coordinate and work to trouble shoot machine related issues. Act as a back-up for additional daily mail tasks including: Daily mail counts and sorts for the scanning team Process paper returns, exchanges and miscellaneous returns work The above is intended to describe the general content of and requirements of the performance of this job. It is NOT to be construed as an exhaustive statement of essential functions, responsibilities, or requirements. Required Education, Skills, Abilities, and Experience
Attention to detail and problem-solving skills necessary Willing and able to learn new responsibilities Strong written and verbal communications skills. Strong decision-making ability. Ability to work successfully in team environment and independently as needed Be available to work mandatory extra hours as volume requires. Good attendance is required Physical Demands
How much on-the-job time is spent in the following physical activities? Check the appropriate amount of time. Standing - NONE - Up to 1/3 - 1/3 to 2/3 - 2/3 or more Walking - NONE - Up to 1/3 - 1/3 to 2/3 - 2/3 or more Sitting - NONE - Up to 1/3 - 1/3 to 2/3 - Up to 2/3 - 2/3 or more Talking or listening - NONE - Up to 1/3 - Up to 2/3 - 2/3 or more Using hands or fingers, handle or feel - NONE - Up to 1/3 - 1/3 to 2/3 - Up to 2/3 - 2/3 or more Climbing or balancing - Up to 1/3 - 1/3 to 2/3 - 2/3 or more Stooping, kneeling, crouching, or crawling - Up to 1/3 - 1/3 to 2/3 - 2/3 or more Reaching with hands and arms - Up to 1/3 - 1/3 to 2/3 - Up to 2/3 - 2/3 or more Tasting or smelling - Up to 1/3 - 1/3 to 2/3 - 2/3 or more Does this job require that weight be lifted or force be exerted? Check the appropriate amount of time weight. Up to 10 pounds - Up to 1/3 - 1/3 to 2/3 - 2/3 or more Up to 25 pounds - Up to 1/3 - 1/3 to 2/3 - 2/3 or more Up to 50 pounds - Up to 1/3 - 1/3 to 2/3 - 2/3 or more Up to 100 pounds - Up to 1/3 - 1/3 to 2/3 - 2/3 or more More than 100 pounds - Up to 1/3 - 1/3 to 2/3 - 2/3 or more Does this job have any special vision requirement? Check all that apply. Close vision (clear vision at 20 inches or less) Distance vision (clear vision at 20 feet or more) Color vision (ability to identify and distinguish colors) Depth perception (ability to judge distance) Adjust focus (ability to adjust the eye to bring an object into sharp focus) Peripheral vision (ability to observe an area that is up and down or left and right while eyes are) No special vision requirements How much exposure to these environmental conditions does this job require? Check the appropriate amount of time. Note: Normal working temperature is 55-85 degrees Fahrenheit Wet, humid conditions - Up to 1/3 - 1/3 to 2/3 - 2/3 or more Work near moving mechanical parts - Up to 1/3 - 1/3 to 2/3 - Up to 2/3 - 2/3 or more Work in high or precarious places - Up to 1/3 - 1/3 to 2/3 - 2/3 or more Fumes or airborne particles - Up to 1/3 - 1/3 to 2/3 - 2/3 or more Toxic or caustic chemicals - Up to 1/3 - 1/3 to 2/3 - 2/3 or more Outdoor weather conditions - Up to 1/3 - 1/3 to 2/3 - 2/3 or more Colder than normal work temp - Up to 1/3 - 1/3 to 2/3 - 2/3 or more Risk of electrical shock - Up to 1/3 - 1/3 to 2/3 - 2/3 or more Noticeable vibration - Up to 1/3 - Up to 2/3 - 2/3 or more How much noise is typical for the work environment of this job? Check the appropriate level below. Moderate noise; i.e., printing area near the presses