Client Services Account Coordinator
AKA US, New York, NY, United States
AKA NYC is a New York City-based advertising agency with expertise across the arts, entertainment, travel, retail, and tourism sectors.
What You'll Do
Support the Client Services department with all aspects of campaigns and account management
Collaborate across departments to ensure accurate and timely delivery
Brief in and manage artwork creation and delivery via our project management system, Asana
Support the Account Manager and Director with follow-ups and action items
Assist with administrative tasks such as scheduling meetings; preparing agendas, decks and other materials; and taking meeting notes
Help with the daily workflow within the Client Services team—help projects move forward, review work for accuracy, conduct research, and get client approval
Establish and maintain excellent relationships with clients
Perform other duties as assigned
Who We're Looking For
1-2 years experience in an administrative role or similar, ideally within the marketing or entertainment industries
Excellent verbal and written communication skills with the ability to present information clearly
Excellent proofreading skills
Ability to anticipate and deliver client needs in a timely manner
Ability to build and foster strong relationships with clients and a commitment to providing them with the highest level of service
Proficiency with Microsoft Office suite including Excel, Word, PowerPoint, Outlook, and Teams
Understanding of AKA's services and offerings
Demonstrated ability to work autonomously and as part of a team
Self-starter who can take initiative, problem-solve, and thrive in a fast-paced environment
Genuine interest in advertising and passion for the theatrical, arts, institutions, travel, and tourism categories
What We Offer
The salary for this position in New York, NY is $52,000 per year.
The base pay actually offered will take into account internal equity and may vary depending on the candidate's geographic region, job-related knowledge, skills, and years of experience. A discretionary bonus may be provided as part of the total compensation package.
Comprehensive healthcare & dental – 100% employer-paid for employees
Generous PTO policy, plus half-day Summer Fridays
Hybrid work model – a balance of in-office collaboration (minimum three days per week) and flexibility
Continuous growth & learning – annual Training & Development fund to sharpen your skills
Financial wellness perks – student loan repayment or tuition assistance based on tenure
Paid parental leave – up to 12 weeks to support growing families
Sabbatical opportunities – paid time off for long-term employees
A pet-friendly office
A Note on Diversity and Inclusion
At AKA, we believe our team is at its best when we reflect the diversity of our community. We strive to hire and cultivate the best talent so when recruiting we work to actively reach and engage a wide community of people. We're passionate about creating an inclusive workplace that promotes and values diversity. We believe a diverse team makes us smarter, more creative, and helps us better understand the needs of the audiences we target with our campaigns.
AKA is an equal opportunity employer. We are committed to equal employment opportunity regardless of race, color, ethnicity, ancestry, religion, national origin, gender, sex, gender identity or expression, sexual orientation, age, citizenship, marital or parental status, disability, veteran status, or other class protected by applicable law.
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What You'll Do
Support the Client Services department with all aspects of campaigns and account management
Collaborate across departments to ensure accurate and timely delivery
Brief in and manage artwork creation and delivery via our project management system, Asana
Support the Account Manager and Director with follow-ups and action items
Assist with administrative tasks such as scheduling meetings; preparing agendas, decks and other materials; and taking meeting notes
Help with the daily workflow within the Client Services team—help projects move forward, review work for accuracy, conduct research, and get client approval
Establish and maintain excellent relationships with clients
Perform other duties as assigned
Who We're Looking For
1-2 years experience in an administrative role or similar, ideally within the marketing or entertainment industries
Excellent verbal and written communication skills with the ability to present information clearly
Excellent proofreading skills
Ability to anticipate and deliver client needs in a timely manner
Ability to build and foster strong relationships with clients and a commitment to providing them with the highest level of service
Proficiency with Microsoft Office suite including Excel, Word, PowerPoint, Outlook, and Teams
Understanding of AKA's services and offerings
Demonstrated ability to work autonomously and as part of a team
Self-starter who can take initiative, problem-solve, and thrive in a fast-paced environment
Genuine interest in advertising and passion for the theatrical, arts, institutions, travel, and tourism categories
What We Offer
The salary for this position in New York, NY is $52,000 per year.
The base pay actually offered will take into account internal equity and may vary depending on the candidate's geographic region, job-related knowledge, skills, and years of experience. A discretionary bonus may be provided as part of the total compensation package.
Comprehensive healthcare & dental – 100% employer-paid for employees
Generous PTO policy, plus half-day Summer Fridays
Hybrid work model – a balance of in-office collaboration (minimum three days per week) and flexibility
Continuous growth & learning – annual Training & Development fund to sharpen your skills
Financial wellness perks – student loan repayment or tuition assistance based on tenure
Paid parental leave – up to 12 weeks to support growing families
Sabbatical opportunities – paid time off for long-term employees
A pet-friendly office
A Note on Diversity and Inclusion
At AKA, we believe our team is at its best when we reflect the diversity of our community. We strive to hire and cultivate the best talent so when recruiting we work to actively reach and engage a wide community of people. We're passionate about creating an inclusive workplace that promotes and values diversity. We believe a diverse team makes us smarter, more creative, and helps us better understand the needs of the audiences we target with our campaigns.
AKA is an equal opportunity employer. We are committed to equal employment opportunity regardless of race, color, ethnicity, ancestry, religion, national origin, gender, sex, gender identity or expression, sexual orientation, age, citizenship, marital or parental status, disability, veteran status, or other class protected by applicable law.
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