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Manufacturing Operations QA Director - Ciudad Juárez

Medtronic, El Paso, TX, United States


We anticipate the application window for this opening will close on - 10 May 2026.

At Medtronic you can begin a life-long career of exploration and innovation, while helping champion healthcare access and equity for all. You’ll lead with purpose, breaking down barriers to innovation in a more connected, compassionate world.

Join us at Medtronic, where we are partnering across the industry to tackle systemic healthcare challenges with bold leadership. If you seek a challenging, energizing, and rewarding career that changes lives, we invite you to join our team. Become part of the next generation of life‑changing medical technology, impacting patients worldwide.

At Medtronic, we must work with a sense of purpose and ownership, knowing there is a human life on the other side of every decision.

This position is on-site at the Medtronic Manufacturing Facility in Ciudad Juárez 5 days/week.

As the Manufacturing Operations QA Director based in Juarez, Mexico, you will lead our quality site operations, specializing in the production of cutting‑edge medical devices. Our technologies and therapies treat 70 health conditions and include cardiac devices, surgical robotics, surgical tools, patient monitoring systems, and more. You report to the Vice President of Operations Quality for Americas West/Mexico Manufacturing Region. You lead quality management strategies to ensure the highest level of product quality and compliance across the sites. This includes harmonizing standards and processes, driving synergies, and fostering a culture of quality excellence.

This position is based in Ciudad Juárez, MX and is an on‑site position, though the selected candidate may reside in the greater El Paso/Juárez Mexico area based upon work status. You must currently have work status in Mexico or be eligible upon hire.

Key Responsibilities

Leadership & Quality Culture: Lead the manufacturing site towards excellence in product quality and operational excellence, fostering a culture that prioritizes quality and puts patients first. Champion continuous improvement and quality excellence, embedding quality in every aspect of operations.

Talent Development: Develop and implement comprehensive training programs to enhance team skills and capabilities. Mentor and coach Managers and Engineers, providing opportunities for professional growth and career advancement.

Inspection Readiness: Ensure manufacturing operations are inspection‑ready every day by maintaining rigorous quality standards and documentation practices. Implement robust quality control processes and regular inspections to ensure compliance with regulatory requirements.

Strategic Partnership: Collaborate cross‑functionally with colleagues in Global Operations & Supply Chain, Strategy & Technology, Supplier Quality, Micro & Sterilization Assurance, Regulatory Affairs, R&D, and others to drive Quality and Enterprise Operations strategies.

Quality Management: Oversee the development and maintenance of quality programs, systems, processes, and procedures that ensure compliance with policies and standards. Provide expertise in interpreting policies and regulations to ensure compliance.

Audit Leadership: Lead audit and inspection preparation, resolving findings, and liaising with auditing groups and inspectors. Facilitate uniform standards worldwide and enable best practice sharing.

Continuous Improvement: Create a culture of continuous learning across areas of responsibility, identifying root causes of quality issues and institutionalizing organizational learning.

Must Have: Minimum Requirements

Bachelor’s degree required.

Minimum of 10 years of relevant Manufacturing Quality / Engineering experience with 7+ years of managerial experience, or an advanced degree with a minimum of 8 years of relevant Manufacturing Quality / Engineering experience with 7+ years of managerial experience.

Bilingual (English/Spanish) – fluency in both languages required (spoken and written).

Nice to Have

Experience in medical, pharmaceutical or highly regulated product industry.

DMAIC Lean / Six Sigma certification and demonstrated experience leading DMAIC projects.

Demonstrated experience leading Kaizen events and multiple quality‑related functions.

Experience with vascular / neurovascular products.

Strong leadership, change management, and transformation skills.

Excellent communication, interpersonal, and talent management skills.

Physical Job Requirements The above statements are intended to describe the general nature and level of work being performed by employees assigned to this position, but they are not an exhaustive list of all the required responsibilities and skills of this position.

The physical demands described are representative of those that must be met to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

For office roles: While performing the duties of this job, the employee is regularly required to be independently mobile. The employee is also required to interact with a computer, and communicate with peers and co‑workers.

U.S. Work Authorization & Sponsorship Medtronic is committed to fostering an environment where employees can thrive. In alignment with our workforce planning approach, U.S. work authorization sponsorship (H‑1B, TN, J, etc.) is offered exclusively for Principal‑level roles and above. Roles below the Principal level require candidates to possess unrestricted U.S. work authorization at the time of hire and for the duration of employment.

Benefits & Compensation Salary ranges for U.S. (excluding PR) locations (USD): $177,600 – $266,400.

Eligible for a short‑term incentive called the Medtronic Incentive Plan (MIP) and an annual long‑term incentive plan.

Benefits available to employees working 20+ hours per week: Health, Dental and Vision insurance; Health Savings Account; Healthcare Flexible Spending Account; Life insurance; Long‑term disability leave; Dependent daycare spending account; Tuition assistance/reimbursement; Global well‑being program.

Benefits to all regular employees: Incentive plans; 401(k) plan plus employer contribution and match; Short‑term disability; Paid time off; Paid holidays; Employee Stock Purchase Plan; Employee Assistance Program; Non‑qualified Retirement Plan Supplement; Capital Accumulation Plan (for VPs and above).

Equal Employment Opportunity It is the policy of Medtronic to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, Medtronic will provide reasonable accommodations for qualified individuals with disabilities.

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