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Media and Communications Manager

City of Santa Fe Springs, Santa Fe Springs, CA, United States


City of Santa Fe Springs is seeking a highly motivated professional to serve as its Media & Communications Manager.

Salary: $9,470.00 - $12,356.00 Monthly

Work Schedule: 4/10 schedule (Monday–Thursday)

Application Deadline: Apr 30, 2026

Position Purpose Leads and manages the City’s comprehensive Creative Media & Communications Program, including public information, marketing, branding, media relations, crisis communications, and community engagement. Serves as the City’s senior communications strategist, advising executive leadership and aligning messaging with City Council priorities. Oversees internal and external communications, brand identity, staff, and program budget. This role is critical in promoting transparency, public trust, and effective community engagement.

Supervision

Receives: General supervision from the Police & Community Services Director

Exercises: Direct supervision over communications staff (e.g., Public Information Officer, Communications Specialists), as well as consultants, interns, and volunteers

Key Responsibilities

Lead and manage a Citywide communications and public information program

Develop and implement strategic communications plans, goals, and performance metrics

Serve as chief communications advisor to executive leadership

Oversee media relations, branding, digital platforms, website, and social media

Direct crisis and emergency communications; serve as PIO as needed

Supervise, mentor, and evaluate communications staff

Manage consultants, contracts, and communications-related services

Prepare and approve press releases, speeches, reports, and digital content

Oversee website governance, content standards, and compliance

Coordinate public engagement, outreach, and community feedback efforts

Ensure compliance with applicable laws (e.g., Public Records Act, Brown Act)

Develop and manage program budget and forecasts

Represent the City in meetings and public settings

Additional Duties

Attend City Council meetings and community events

Provide communications support during emergencies and after hours as needed

Perform related duties as assigned

Knowledge & Skills Knowledge of:

Public sector communications, media relations, and crisis communications

Applicable laws (e.g., Brown Act, Public Records Act)

Digital media, analytics, and content strategy

Public administration and community engagement practices

Budgeting, contracting, and program management

Ability To

Provide strategic communications counsel at the executive level

Manage complex, high-profile, and sensitive issues

Communicate effectively in writing and verbally across platforms

Build relationships with officials, staff, media, and the public

Analyze data and develop actionable recommendations

Lead teams and manage multiple priorities under pressure

Education & Experience Education: Bachelor’s degree in communications, public relations, public administration, journalism, marketing, or a related field (Master’s preferred)

Experience:

Five (5) years of progressively responsible communications/public affairs experience

Three (3) years of supervisory or management experience

License Valid California driver’s license with acceptable driving record

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