Client Services & Sales Marketing Specialist
Cambridge Innovation Institute, Needham Heights, MA, United States
Cambridge Innovation Institute (CII) is seeking a creative, outgoing, and self‑motivated
Client Services & Sales Marketing Specialist
to help execute the marketing of our sponsorship and exhibit opportunities, and work directly with sponsors and exhibitors to fulfil contracted deliverables and create a positive and seamless client experience. This dynamic and cross‑functional position is ideal for an early‑career marketing professional looking to gain hands‑on exposure across multiple business functions and develop a versatile and highly transferable skill set in these areas:
Key Areas
Marketing Coordination & Execution
– Assist with campaign execution, promotional and revenue‑generating initiatives, content development, and go‑to‑market activities
Client Services / Customer Success Support
– Help drive client retention and engagement through proactive communication, contract fulfillment and coordination of deliverables
Develop a strong foundation for future advancement into
marketing ,
account management ,
sales , or
client success . Great opportunity for anyone interested in a career in the events industry!
Responsibilities
Develop and execute e‑mail‑marketing campaigns to promote exhibit and sponsorship opportunities.
Track and report statistics for e‑mail sales marketing campaigns for each conference.
Coordinate the fulfilment of clients’ contracted deliverables, e.g. set up one‑on‑one meetings for sponsors at events, order branded items, and organise the exhibit hall game card and raffle.
Write and proofread sales‑related marketing materials, e.g. brochures and event websites.
Collaborate with the design team on production of exhibit & sponsorship collateral.
Create, post, and update web content for sponsorship and exhibit pages.
Develop LinkedIn social media promotions to increase event visibility and drive sponsorship and exhibit sales.
Maintain the Sponsor & Exhibitor Portal: ensure deadlines are accurate, information is posted for clients to access, and client content is uploaded by the deadlines.
Conduct market research on competitive events to identify prospective sponsors and expand the prospect database.
Assist with client requests for demographics, attendee lists, and other event statistics.
Travel to events as needed to assist with on‑site deliverables and client support.
Support Best of Show Awards programs (web design, marketing, planning)
Qualifications
1–2 years’ experience supporting sales with marketing execution: email marketing, social media (especially LinkedIn), and basic campaign coordination
Degree in Marketing, Communications, Business, or a related field
Strong interpersonal, written, and verbal communication skills
Highly organised, proactive, and detail‑oriented – able to manage multiple campaigns, logistics, deadlines, and client deliverables simultaneously
Creative and resourceful – will bring ideas for improving campaigns, engagement, and client experience
Professional, client‑facing communication and customer‑service orientation
Responsiveness and follow‑through – strong sense of ownership in ensuring client deliverables are completed accurately and on time
Adaptable and flexible within a fast‑paced environment where priorities can shift and problem‑solving is a daily part of the job
Able to travel (around 4 trips yearly) and work sometimes long days at events.
Experience with email marketing platforms (e.g., Mailchimp, HubSpot, etc.)
Familiarity with content management systems and website updates
Proficiency in Microsoft Excel or Google Sheets for tracking and reporting
Experience with CRM systems is a plus
Compensation $25–$26 per hour (equivalent to $52,000–$54,000 per year), and eligible for performance bonus tied to revenue and profit goals.
Hybrid Work Location Mostly remote; preference for candidates living within 40 miles of Needham, Massachusetts headquarters, and able to attend in‑person team meetings (monthly or semi‑monthly) and quarterly company meetings. Some overnight travel required to manage on‑site execution at our events (up to 4 trips annually).
Work Authorization We use E‑Verify to confirm work authorization for new employees.
Benefits
We actively promote training and career development at all levels of experience and responsibility.
We are committed to work/life balance, offering flexible scheduling, generous paid leave, and employee wellness programs.
We provide excellent pay and incentives, including company profit share.
We offer health and dental insurance, FSA plan, and company‑paid life and disability insurance.
We have a 401(k) with matching company contributions.
Diversity & Inclusion CII Celebrates Diversity!
We welcome all qualified applicants without regard to race, religion, color, national origin, gender, gender identity, sexual orientation, age, disability, status as a protected veteran, or any other characteristic protected by applicable federal, state, or local law.
CII delivers cutting‑edge information through conferences, publications and training to forward‑thinking leaders, innovators, and senior executives from life science, technology, and energy industries. We focus on high‑technology fields where research and development are essential for the advancement of innovation.
#J-18808-Ljbffr
Client Services & Sales Marketing Specialist
to help execute the marketing of our sponsorship and exhibit opportunities, and work directly with sponsors and exhibitors to fulfil contracted deliverables and create a positive and seamless client experience. This dynamic and cross‑functional position is ideal for an early‑career marketing professional looking to gain hands‑on exposure across multiple business functions and develop a versatile and highly transferable skill set in these areas:
Key Areas
Marketing Coordination & Execution
– Assist with campaign execution, promotional and revenue‑generating initiatives, content development, and go‑to‑market activities
Client Services / Customer Success Support
– Help drive client retention and engagement through proactive communication, contract fulfillment and coordination of deliverables
Develop a strong foundation for future advancement into
marketing ,
account management ,
sales , or
client success . Great opportunity for anyone interested in a career in the events industry!
Responsibilities
Develop and execute e‑mail‑marketing campaigns to promote exhibit and sponsorship opportunities.
Track and report statistics for e‑mail sales marketing campaigns for each conference.
Coordinate the fulfilment of clients’ contracted deliverables, e.g. set up one‑on‑one meetings for sponsors at events, order branded items, and organise the exhibit hall game card and raffle.
Write and proofread sales‑related marketing materials, e.g. brochures and event websites.
Collaborate with the design team on production of exhibit & sponsorship collateral.
Create, post, and update web content for sponsorship and exhibit pages.
Develop LinkedIn social media promotions to increase event visibility and drive sponsorship and exhibit sales.
Maintain the Sponsor & Exhibitor Portal: ensure deadlines are accurate, information is posted for clients to access, and client content is uploaded by the deadlines.
Conduct market research on competitive events to identify prospective sponsors and expand the prospect database.
Assist with client requests for demographics, attendee lists, and other event statistics.
Travel to events as needed to assist with on‑site deliverables and client support.
Support Best of Show Awards programs (web design, marketing, planning)
Qualifications
1–2 years’ experience supporting sales with marketing execution: email marketing, social media (especially LinkedIn), and basic campaign coordination
Degree in Marketing, Communications, Business, or a related field
Strong interpersonal, written, and verbal communication skills
Highly organised, proactive, and detail‑oriented – able to manage multiple campaigns, logistics, deadlines, and client deliverables simultaneously
Creative and resourceful – will bring ideas for improving campaigns, engagement, and client experience
Professional, client‑facing communication and customer‑service orientation
Responsiveness and follow‑through – strong sense of ownership in ensuring client deliverables are completed accurately and on time
Adaptable and flexible within a fast‑paced environment where priorities can shift and problem‑solving is a daily part of the job
Able to travel (around 4 trips yearly) and work sometimes long days at events.
Experience with email marketing platforms (e.g., Mailchimp, HubSpot, etc.)
Familiarity with content management systems and website updates
Proficiency in Microsoft Excel or Google Sheets for tracking and reporting
Experience with CRM systems is a plus
Compensation $25–$26 per hour (equivalent to $52,000–$54,000 per year), and eligible for performance bonus tied to revenue and profit goals.
Hybrid Work Location Mostly remote; preference for candidates living within 40 miles of Needham, Massachusetts headquarters, and able to attend in‑person team meetings (monthly or semi‑monthly) and quarterly company meetings. Some overnight travel required to manage on‑site execution at our events (up to 4 trips annually).
Work Authorization We use E‑Verify to confirm work authorization for new employees.
Benefits
We actively promote training and career development at all levels of experience and responsibility.
We are committed to work/life balance, offering flexible scheduling, generous paid leave, and employee wellness programs.
We provide excellent pay and incentives, including company profit share.
We offer health and dental insurance, FSA plan, and company‑paid life and disability insurance.
We have a 401(k) with matching company contributions.
Diversity & Inclusion CII Celebrates Diversity!
We welcome all qualified applicants without regard to race, religion, color, national origin, gender, gender identity, sexual orientation, age, disability, status as a protected veteran, or any other characteristic protected by applicable federal, state, or local law.
CII delivers cutting‑edge information through conferences, publications and training to forward‑thinking leaders, innovators, and senior executives from life science, technology, and energy industries. We focus on high‑technology fields where research and development are essential for the advancement of innovation.
#J-18808-Ljbffr