Client Operations (Marketing & Revenue)
BS LLC | Branding, Strategy, & Marketing Agency, Cincinnati, OH, United States
Growth usually outruns the systems meant to hold it. A business enters a new market, but the website is a ghost of last year’s strategy. Leads hit a form and vanish into a database no one checks. BS LLC fixes the distance between a brand’s story and its actual operation.
We are a studio that values the finish of a project as much as the logic behind it. While this role focuses on the plumbing—marketing, digital, and revenue operations—the work has to be as sharp as the brands we build. We are hiring a lead point of contact for our recurring accounts.
About You You aren’t a developer, but you know your way around a CRM or a CMS without a manual. You are technical enough to be dangerous on the platforms, but your real skill is in the room. You ensure the strategy survives the transition to the real world.
The Work
The rhythm. You own the calls, the recaps, and the priorities for Monday morning.
The build. You don’t wait for a leak. You set up the follow‑up logic and reporting views before the campaign launches.
The revenue. You spot signs of a stalling project or a silent client before it becomes a commercial problem.
The team. You tell our technical specialists what to build based on what the client needs today.
The integrity. You perform the manual checks that keep tracking and attribution accurate across the stack.
The Fit
Presence. You have a mature way about you. You know how to handle the silence in a meeting, how to deliver a “no,” and how to make a client feel handled without putting in effort.
Nouns over abstractions. You don’t talk about “alignment.” You define who owns the form logic and when the first lead hits the database.
Systems literacy. You can jump into a tool and verify a setup yourself. You value the person over the technical, but you have enough depth to be useful in the software.
Clarity. Your updates are short and accurate. You don’t hide behind adjectives.
The Stance We protect revenue paths and brand recognition. We refuse to be the agency that requires “managing” by the client. We don’t sell novelty; we fix the friction that stops growth.
#J-18808-Ljbffr
We are a studio that values the finish of a project as much as the logic behind it. While this role focuses on the plumbing—marketing, digital, and revenue operations—the work has to be as sharp as the brands we build. We are hiring a lead point of contact for our recurring accounts.
About You You aren’t a developer, but you know your way around a CRM or a CMS without a manual. You are technical enough to be dangerous on the platforms, but your real skill is in the room. You ensure the strategy survives the transition to the real world.
The Work
The rhythm. You own the calls, the recaps, and the priorities for Monday morning.
The build. You don’t wait for a leak. You set up the follow‑up logic and reporting views before the campaign launches.
The revenue. You spot signs of a stalling project or a silent client before it becomes a commercial problem.
The team. You tell our technical specialists what to build based on what the client needs today.
The integrity. You perform the manual checks that keep tracking and attribution accurate across the stack.
The Fit
Presence. You have a mature way about you. You know how to handle the silence in a meeting, how to deliver a “no,” and how to make a client feel handled without putting in effort.
Nouns over abstractions. You don’t talk about “alignment.” You define who owns the form logic and when the first lead hits the database.
Systems literacy. You can jump into a tool and verify a setup yourself. You value the person over the technical, but you have enough depth to be useful in the software.
Clarity. Your updates are short and accurate. You don’t hide behind adjectives.
The Stance We protect revenue paths and brand recognition. We refuse to be the agency that requires “managing” by the client. We don’t sell novelty; we fix the friction that stops growth.
#J-18808-Ljbffr