Collections Specialist
Cirrus Asset Management, Irving, TX, United States
At Cirrus Asset Management, we are dedicated to providing exceptional property management services to property owners and residents alike. With our expertise and passion for real estate, we strive to create a seamless and rewarding experience for all parties involved.
Our company culture is defined by its unwavering commitment to integrity, empowerment, respect, teamwork, innovation, and exceptional customer service. These values shape our everyday actions and guide us in achieving our mission and serving our clients effectively.
What's in it for you?
Paid Holiday, Sick, and Vacation Time
Health Insurance
Life Insurance
Vision Insurance
401k Plan
Healthcare Spending or Reimbursement Accounts such as HSAs, FSAs, HRPs, and HRAs
Job Description
We are seeking a skilled Collection Specialist to reach out to clients and secure outstanding payments. This role will involve balancing the maintenance of strong, trust-based relationships with the need to ensure timely payment collection.
The ideal candidate will demonstrate professionalism, reliability, and a strong sense of trustworthiness. Excellent communication and negotiation skills are essential, along with the ability to work independently.
Essential Functions
Contact customers via phone, email and mail to collect outstanding balances
Negotiate payment arrangements and settlements within company guidelines
Monitor current payment arrangements to ensure timely paymentsSubmit accounts to third-party collections when appropriate
Provide weekly reports on collection activities
Stay up-to-date on collection laws and company policies to ensure compliance
Record activities using the internal financial database
Deliver precise and up-to-date status updates to clients
Capability to conduct skip tracing on missing clients
Providing excellent customer service and maintaining a professional demeanor is crucial
Qualifications
Minimumfive years of experience in unsecured debt collections.
- Required
Bilingual in Spanish and English - Required
Experience with Multifamily Property Management - Preferred
Familiarity with state and federal regulations relating to collection procedures.
Exceptional negotiation skills while upholding a professional and courteous attitude
Proven success in agency or bad debt recovery
Strong verbal and written communications skills.
Outstanding organizational and follow-up abilities.
Proficient in computer applications, including Outlook, Excel, and Word.
Knowledge of Yardi is a plus
Additional Information
Location: Irving, Texas
Pay: $20–$22/hour with monthly performance-based bonus opportunities
The above job description is not intended to be an all-inclusive list of duties and standards of the position. Incumbents will follow any other instructions, and perform any other related duties, as assigned by their supervisor.
We are an equal opportunity employer and all applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law. We will consider for employment qualified applicants with criminal histories.
All your information will be kept confidential according to EEO guidelines.
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Our company culture is defined by its unwavering commitment to integrity, empowerment, respect, teamwork, innovation, and exceptional customer service. These values shape our everyday actions and guide us in achieving our mission and serving our clients effectively.
What's in it for you?
Paid Holiday, Sick, and Vacation Time
Health Insurance
Life Insurance
Vision Insurance
401k Plan
Healthcare Spending or Reimbursement Accounts such as HSAs, FSAs, HRPs, and HRAs
Job Description
We are seeking a skilled Collection Specialist to reach out to clients and secure outstanding payments. This role will involve balancing the maintenance of strong, trust-based relationships with the need to ensure timely payment collection.
The ideal candidate will demonstrate professionalism, reliability, and a strong sense of trustworthiness. Excellent communication and negotiation skills are essential, along with the ability to work independently.
Essential Functions
Contact customers via phone, email and mail to collect outstanding balances
Negotiate payment arrangements and settlements within company guidelines
Monitor current payment arrangements to ensure timely paymentsSubmit accounts to third-party collections when appropriate
Provide weekly reports on collection activities
Stay up-to-date on collection laws and company policies to ensure compliance
Record activities using the internal financial database
Deliver precise and up-to-date status updates to clients
Capability to conduct skip tracing on missing clients
Providing excellent customer service and maintaining a professional demeanor is crucial
Qualifications
Minimumfive years of experience in unsecured debt collections.
- Required
Bilingual in Spanish and English - Required
Experience with Multifamily Property Management - Preferred
Familiarity with state and federal regulations relating to collection procedures.
Exceptional negotiation skills while upholding a professional and courteous attitude
Proven success in agency or bad debt recovery
Strong verbal and written communications skills.
Outstanding organizational and follow-up abilities.
Proficient in computer applications, including Outlook, Excel, and Word.
Knowledge of Yardi is a plus
Additional Information
Location: Irving, Texas
Pay: $20–$22/hour with monthly performance-based bonus opportunities
The above job description is not intended to be an all-inclusive list of duties and standards of the position. Incumbents will follow any other instructions, and perform any other related duties, as assigned by their supervisor.
We are an equal opportunity employer and all applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law. We will consider for employment qualified applicants with criminal histories.
All your information will be kept confidential according to EEO guidelines.
#J-18808-Ljbffr