Technical Writer (Tolleson)
Mastech Digital, Tolleson, AZ, United States
Summary:
Support documentation of SOPs and work instructions for SAP-enabled business processes across Supply Chain, Warehouse, and Manufacturing operations. Partner with Value Stream Leads, SMEs, and project teams to capture and document processes in a clear, consistent format.
Responsibilities:
Document SOPs, work instructions, and process guides
Capture process flows, roles, decision points, exceptions, and controls
Translate operational and system processes into user-ready documentation
Participate in walkthroughs, workshops, and working sessions
Review and revise documentation based on feedback
Maintain documentation consistency and version control
Support documentation for UAT, training, and go-live
Required:
3+ years in technical writing / SOP / process documentation
Experience in Supply Chain, Warehouse, or Manufacturing environments
Strong understanding of workflows and documentation practices
Strong written communication and attention to detail
Proficiency in MS Word, Excel, PowerPoint (Visio preferred)
Ability to manage multiple priorities independently
Education:
Associate’s Degree (minimum)
Bachelor’s Degree preferred
Support documentation of SOPs and work instructions for SAP-enabled business processes across Supply Chain, Warehouse, and Manufacturing operations. Partner with Value Stream Leads, SMEs, and project teams to capture and document processes in a clear, consistent format.
Responsibilities:
Document SOPs, work instructions, and process guides
Capture process flows, roles, decision points, exceptions, and controls
Translate operational and system processes into user-ready documentation
Participate in walkthroughs, workshops, and working sessions
Review and revise documentation based on feedback
Maintain documentation consistency and version control
Support documentation for UAT, training, and go-live
Required:
3+ years in technical writing / SOP / process documentation
Experience in Supply Chain, Warehouse, or Manufacturing environments
Strong understanding of workflows and documentation practices
Strong written communication and attention to detail
Proficiency in MS Word, Excel, PowerPoint (Visio preferred)
Ability to manage multiple priorities independently
Education:
Associate’s Degree (minimum)
Bachelor’s Degree preferred