Customer Communications Specialist
Virtual Vocations Inc, New York, NY, United States
A company is looking for a Customer & Member Communications Content Specialist.
Key Responsibilities
Create clear and impactful content for customer and member communications
Build and send customer-facing emails, ensuring accuracy and alignment with brand strategy
Maintain messaging consistency across B2B and B2C communications, acting as a quality control layer
Required Qualifications
1-3 years of experience in content, marketing, or communications
Strong writing skills focused on clarity, structure, and action
Experience creating email communications and client-facing materials
Hands-on experience with an email platform (e.g., ClickDimensions, HubSpot)
Experience using AI tools to enhance content quality and efficiency
Key Responsibilities
Create clear and impactful content for customer and member communications
Build and send customer-facing emails, ensuring accuracy and alignment with brand strategy
Maintain messaging consistency across B2B and B2C communications, acting as a quality control layer
Required Qualifications
1-3 years of experience in content, marketing, or communications
Strong writing skills focused on clarity, structure, and action
Experience creating email communications and client-facing materials
Hands-on experience with an email platform (e.g., ClickDimensions, HubSpot)
Experience using AI tools to enhance content quality and efficiency