Investor Services Associate
U.S. Bancorp, Hackensack, NJ, United States
Job Title
The Investor Services department is responsible for the accurate processing and maintenance of investor registers and documentation for the funds we administer. General Responsibilities: Addressing investor inquires/requests such as: Ensuring all investor queries and requests are received from authorized individuals Responding to investor/client queries promptly Requests for investors statements Request/updates for transaction activities Fund related performance requests Facilitating the completion of investor audit requests Capital Activity: Processing of subscription, redemption, and transfers, working with internal/external groups to resolve any discrepancies Coordinate the collection of fully executed documents with investors Collect and review all appropriate Tax/Fatca documentation from investors Collect and review all appropriate AML/KYC documentation from investors Reporting: Distribution of Investor reports including Investor Statements, Contract Notes, Capital Call Notices, Distribution Notices Distribution of Client Reports including Capital Activity Reports, Audited/Unaudited Financial Statements, Investor Letters, Schedule K-1's Cash: Review of incoming subscription funding from investors Prepare wire transfers to prime brokers, investors Additional responsibilities include: Understanding the policies and procedures of the AI department Understanding the information flow through the various AI systems Knowledge of how to use the various systems specific to the job function Ability to communicate information carefully in order to manage client relationships Active listening to obtain information and understand client needs Written correspondence that is clear, professional and grammatically correct Basic Qualifications: Bachelor's degree in Accounting, Finance or a business-related field, or equivalent work experience Two to five years of related experience, preferably in portfolio/partnership accounting Preferred Skills / Experience: Strong attention to detail required Effective verbal and written communication skills Ability to manage multiple tasks/projects simultaneously while meeting deadlines Ability to perform research and analysis Strong knowledge of Microsoft Office Word, Excel, Outlook Ability to work independently with minimal supervision while participating in a team environment Benefits: Healthcare (medical, dental, vision) Basic term and optional term life insurance Short-term and long-term disability Pregnancy disability and parental leave 401(k) and employer-funded retirement plan Paid vacation (from two to five weeks depending on salary grade and tenure) Up to 11 paid holiday opportunities Adoption assistance Sick and Safe Leave accruals of one hour for every 30 worked, up to 80 hours per calendar year unless otherwise provided by law U.S. Bank is an equal opportunity employer. We consider all qualified applicants without regard to race, religion, color, sex, national origin, age, sexual orientation, gender identity, disability or veteran status, and other factors protected under applicable law. Pay Range: $81,345.00 - $95,700.00
The Investor Services department is responsible for the accurate processing and maintenance of investor registers and documentation for the funds we administer. General Responsibilities: Addressing investor inquires/requests such as: Ensuring all investor queries and requests are received from authorized individuals Responding to investor/client queries promptly Requests for investors statements Request/updates for transaction activities Fund related performance requests Facilitating the completion of investor audit requests Capital Activity: Processing of subscription, redemption, and transfers, working with internal/external groups to resolve any discrepancies Coordinate the collection of fully executed documents with investors Collect and review all appropriate Tax/Fatca documentation from investors Collect and review all appropriate AML/KYC documentation from investors Reporting: Distribution of Investor reports including Investor Statements, Contract Notes, Capital Call Notices, Distribution Notices Distribution of Client Reports including Capital Activity Reports, Audited/Unaudited Financial Statements, Investor Letters, Schedule K-1's Cash: Review of incoming subscription funding from investors Prepare wire transfers to prime brokers, investors Additional responsibilities include: Understanding the policies and procedures of the AI department Understanding the information flow through the various AI systems Knowledge of how to use the various systems specific to the job function Ability to communicate information carefully in order to manage client relationships Active listening to obtain information and understand client needs Written correspondence that is clear, professional and grammatically correct Basic Qualifications: Bachelor's degree in Accounting, Finance or a business-related field, or equivalent work experience Two to five years of related experience, preferably in portfolio/partnership accounting Preferred Skills / Experience: Strong attention to detail required Effective verbal and written communication skills Ability to manage multiple tasks/projects simultaneously while meeting deadlines Ability to perform research and analysis Strong knowledge of Microsoft Office Word, Excel, Outlook Ability to work independently with minimal supervision while participating in a team environment Benefits: Healthcare (medical, dental, vision) Basic term and optional term life insurance Short-term and long-term disability Pregnancy disability and parental leave 401(k) and employer-funded retirement plan Paid vacation (from two to five weeks depending on salary grade and tenure) Up to 11 paid holiday opportunities Adoption assistance Sick and Safe Leave accruals of one hour for every 30 worked, up to 80 hours per calendar year unless otherwise provided by law U.S. Bank is an equal opportunity employer. We consider all qualified applicants without regard to race, religion, color, sex, national origin, age, sexual orientation, gender identity, disability or veteran status, and other factors protected under applicable law. Pay Range: $81,345.00 - $95,700.00