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Ob Purpose. Ensure timely and accurate movement of freight and information, while providing an exceptional customer service within the Air Export Department. Key Responsibilities. Ensure smooth and timely freight process flow. Ensure accurate and tim Agent, Import, Customer Service, Business Services

","shortDescription","

Ob Purpose. Ensure timely and accurate movement of freight and information, while providing an exceptional customer service within the Air Expor...","promoted","title","Air Import Agent Job at Expeditors in Hanahan","duration","","experienceLevel","displayThumbnail","location","locations",[63],"id",["B","1577994046"],"displayHeadline","Work at Expeditors","category","displayPublishedAt","2 hours ago","displayUrl","/jobs/1577994046-air-import-agent-job-at-expeditors-in-hanahan","shortTitle","shortLocation","Hanahan, SC, United States","searchCompanyPath","/jobs?keyword=Expeditors","searchLocationPath","/jobs?location=Hanahan%2C+SC%2C+United+States","searchTitlePath","/jobs?keyword=Air+Import+Agent+Job+at+Expeditors+in+Hanahan",{"_64":65,"_66":67,"_68":56,"_69":70},"country","United States","city","Hanahan","formatted","state","SC",["D",1777428962000],"Ensure timely and accurate movement of freight and information, while providing exceptional customer service within the Air Export Department. Major Duties and Responsibilities. Ensure smooth and timely freight process flow. Ensure accurate and timel Agent, Export, Customer Service, Manufacturing","Ensure timely and accurate movement of freight and information, while providing exceptional customer service within the Air Export Department. Majo...","Air Export Agent Job at Expeditors in Hanahan",[80],["B","3521839986"],"14 hours ago","/jobs/3521839986-air-export-agent-job-at-expeditors-in-hanahan","/jobs?keyword=Air+Export+Agent+Job+at+Expeditors+in+Hanahan",{"_64":65,"_66":67,"_68":56,"_69":70},["D",1777345200000],"Insight Global","An employer is looking for a Transcon Outbound Operations Agent to join their mean. This person will be ensuring timely and accurate movement of freight and information, while providing exceptional customer service within the Transcon Department.

Responsibilities:
• Ensure smooth and timely freight process flow meeting customer expectations
• Ensure accurate and timely data entry into our operational system, per Operational
Performance Standards (OPS)
• Track and trace all transcon outbound files daily
• Ensure accurate and timely client and vendors billing, within the company and customer standards.
• Interreact with customers via phone and email in arranging their domestic shipments, meeting customer service standards
• Contribute to maintain good relationships with suppliers (trucking companies and others involved).
• Maintain compliance at all times in accordance with all gov't regulations. No fines,
penalties or late filing.
• Understand and adhere to all company policies.
• Understand department process flow, looking for best practices to improve operational
efficiency and productivity.
• Ensure all customers standard operating procedures in place and updated in the Customer
SOP database. Review and update monthly.
• Timely responses to emails (within 1 hour) and voicemails (within 1 hour) (internal and
external).
• Escalation of problems to Management when necessary.
• Assist in office appearance and maintenance.
• Answer the door and properly screen/sign-in visitors.
• Phone is to be answered by the 3rd ring.

We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.

Required Skills & Experience
• At least 1 years of customer service experience
• High sense of urgency and attention to detail
• Ability to work under pressure in a high volume environment
• Professional and good communication skills
• Strong organizational skills with an understanding on prioritization

Nice to Have Skills & Experience
• Bachelor's Degree
• Any type of logistics experience such as working with a trucking company (overall understanding on road transportation and how freight moves)

Benefit packages for this role will start on the 1st day of employment and include medical, dental, and vision insurance, as well as HSA, FSA, and DCFSA account options, and 401k retirement account access with employer matching. Employees in this role are also entitled to paid sick leave and/or other paid time off as provided by applicable law.
","An employer is looking for a Transcon Outbound Operations Agent to join their mean. This person will be ensuring timely and accurate movement of fr...","Transcon Outbound Operations Agent (9am-6pm EST Schedule)",[95],["B","3523119262"],"Work at Insight Global","1 days ago","/jobs/3523119262-transcon-outbound-operations-agent-9am-6pm-est-schedule","Elkridge, MD, United States","/jobs?keyword=Insight+Global","/jobs?location=Elkridge%2C+MD%2C+United+States","/jobs?keyword=Transcon+Outbound+Operations+Agent+%289am-6pm+EST+Schedule%29",{"_64":65,"_66":96,"_68":97,"_69":98,"_99":100},"Elkridge","Elkridge, MD, United States, 21075","MD","postal_code","21075",["D",1777381200000],"An employer is looking for a Transcon Outbound Operations Agent to join their mean. This person will be ensuring timely and accurate movement of freight and information, while providing exceptional customer service within the Transcon Department.

Responsibilities:

Ensure smooth and timely freight process flow meeting customer expectations

Ensure accurate and timely data entry into our operational system, per Operational Performance Standards (OPS)

Track and trace all transcon outbound files daily

Ensure accurate and timely client and vendors billing, within the company and customer standards.

Interreact with customers via phone and email in arranging their domestic shipments, meeting customer service standards

Contribute to maintain good relationships with suppliers (trucking companies and others involved).

Maintain compliance at all times in accordance with all gov’t regulations. No fines, penalties or late filing.

Understand and adhere to all company policies.

Understand department process flow, looking for best practices to improve operational efficiency and productivity.

Ensure all customers standard operating procedures in place and updated in the Customer SOP database. Review and update monthly.

Timely responses to emails (within 1 hour) and voicemails (within 1 hour) (internal and external).

Escalation of problems to Management when necessary.

Assist in office appearance and maintenance.

Answer the door and properly screen/sign-in visitors.

Phone is to be answered by the 3rd ring.

REQUIRED SKILLS AND EXPERIENCE

At least 1 years of customer service experience

High sense of urgency and attention to detail

Ability to work under pressure in a high-volume environment

Professional and good communication skills

Strong organizational skills with an understanding on prioritization

Exact compensation may vary based on several factors, including skills, experience, and education. Benefit packages for this role will start on the 31st day of employment and include medical, dental, and vision insurance, as well as HSA, FSA, and DCFSA account options, and 401k retirement account access with employer matching. Employees in this role are also entitled to paid sick leave and/or other paid time off as provided by applicable law.

#J-18808-Ljbffr
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Every career with Hearst Television is like a story. How it develops, where it takes you, the milestones you reach along the way – you’ve got a lot to look forward to as your unique career story unfolds. Hearst Television, a subsidiary of Hearst, owns and operates local television and radio stations serving nearly three dozen U.S. cities, reaching 24 million U.S. television households. Through its partnership with nearly all major networks, Hearst Television distributes national content across more than 120 video channels, including programming from ABC, NBC, CBS, CW, MY Net, MeTV, This TV, Estrella, and more. Hearst Television is recognized as one of the industry's premier companies. It has been honored with numerous awards for distinguished journalism and industry innovation, including the Walter Cronkite Award for political journalism, the national Edward R. Murrow Award, the DuPont-Columbia Award, and the George Foster Peabody Award.

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