Sales and Catering Coordinator - Portsmouth Collection
Colwen Hotels, Portsmouth, NH, United States
Sales and Catering Coordinator - Portsmouth Collection
Colwen Hotels Portsmouth Collection, including the AC Hotel Portsmouth, Residence Inn Portsmouth, and Hampton Inn Portsmouth, is seeking an experienced and well-organized Sales Coordinator to provide the necessary support to the Sales Team. The successful candidate will become the point of reference for clients and guests by managing room blocks, groups, event details and billing. Join an incredible team with an opportunity for future growth! General Responsibilities: Assists the sales team with leads, group detailing, events, site tours, event detailing & event execution Coordinate the sales team by managing room blocks, groups, and schedules, distributes BEO's, group billing, organize filing, and communicating relevant information Respond to client needs throughout the sales process Coordinate with other departments as necessary Responsible for sales office coverage Provide administrative support to the sales team including, but not limited to, answering phones, correspondence, assigning activities, assisting in site tours and reports, room blocks Assists the Sales Team with day of coordination, and execution for groups, meetings and events Ensure accuracy and timeliness of sales-related material, including event billing Must be able to show initiative including guests and operation needs Prepare written correspondence, group resume, weekly BEO's and reports and other reports as requested by the sales team Perform other duties as assigned Requirements: Previous related experience, hotel preferred Previous Customer Service a plus Organized, strong ability to multi-task, detail-oriented Energetic and Highly Personable Superior verbal and written communication skills Ability to compile, analyze and communicate data Excellent interpersonal and customer service skills Ability to deal with difficult guests and solve problems Ability to work independently, self-motivated Ability to stay calm under pressure Excellent Time Management Familiar with common computer software programs; ability to learn new computer software programs Ability to worked varied hours, based on business needs We've got you covered: Benefits & Perks Medical Insurance with Company-Funded HRA Dental Insurance Vision Insurance Flexible Spending Accounts Wide-Array of Supplemental Insurance Offerings Paid Time Off Programs Employee Assistance Program 401K Plan Traditional & Roth Options with Employer Match Hotel Discount Travel Program for Associates & Family Exclusive Associate Discounts Travel, Entertainment, & Retail Training and Development Programs Career Advancement Opportunities Colwen Hotels is an equal opportunity employer. EEO M/F/D/V Equal Opportunity Employer This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.
Colwen Hotels Portsmouth Collection, including the AC Hotel Portsmouth, Residence Inn Portsmouth, and Hampton Inn Portsmouth, is seeking an experienced and well-organized Sales Coordinator to provide the necessary support to the Sales Team. The successful candidate will become the point of reference for clients and guests by managing room blocks, groups, event details and billing. Join an incredible team with an opportunity for future growth! General Responsibilities: Assists the sales team with leads, group detailing, events, site tours, event detailing & event execution Coordinate the sales team by managing room blocks, groups, and schedules, distributes BEO's, group billing, organize filing, and communicating relevant information Respond to client needs throughout the sales process Coordinate with other departments as necessary Responsible for sales office coverage Provide administrative support to the sales team including, but not limited to, answering phones, correspondence, assigning activities, assisting in site tours and reports, room blocks Assists the Sales Team with day of coordination, and execution for groups, meetings and events Ensure accuracy and timeliness of sales-related material, including event billing Must be able to show initiative including guests and operation needs Prepare written correspondence, group resume, weekly BEO's and reports and other reports as requested by the sales team Perform other duties as assigned Requirements: Previous related experience, hotel preferred Previous Customer Service a plus Organized, strong ability to multi-task, detail-oriented Energetic and Highly Personable Superior verbal and written communication skills Ability to compile, analyze and communicate data Excellent interpersonal and customer service skills Ability to deal with difficult guests and solve problems Ability to work independently, self-motivated Ability to stay calm under pressure Excellent Time Management Familiar with common computer software programs; ability to learn new computer software programs Ability to worked varied hours, based on business needs We've got you covered: Benefits & Perks Medical Insurance with Company-Funded HRA Dental Insurance Vision Insurance Flexible Spending Accounts Wide-Array of Supplemental Insurance Offerings Paid Time Off Programs Employee Assistance Program 401K Plan Traditional & Roth Options with Employer Match Hotel Discount Travel Program for Associates & Family Exclusive Associate Discounts Travel, Entertainment, & Retail Training and Development Programs Career Advancement Opportunities Colwen Hotels is an equal opportunity employer. EEO M/F/D/V Equal Opportunity Employer This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.