Senior User Experience Designer Job at Expedia Group in Chicago

In This Role, You Will:

• Lead collaborative efforts to define and frame complex product concepts or needs with peer roles and generate multiple potential compelling solutions to advance the product direction.


• Negotiate for the Experience Design (XD) team's priorities considering both long‑term strategy and direction and contributes to building experience roadmaps for team.


• Contribute to the development of both business metrics and experience success metrics, promoting harmony and alignment between them.


• Actively collaborate with PMs to implement highest value improvement opportunities ascertained from customer and market insights that help users connect more effectively with products.


• Analyze and synthesize complex research and test findings to identify novel insights, considering multiple sources of information before drawing conclusions.


• Appropriately weigh research and test findings against other data points (e.g., technical, business) to make informed design decisions and determine the right solution.


• Design user interactions that optimize user engagement, product performance, and business impact.


• Find and implement creative solutions that enhance accessibility and inclusivity to address diverse user needs.


• Use awareness of visual, interaction, and UI design trends to create innovative design concepts and narratives, adapting the design process as‑necessary to accomplish goals.


• Define simple, elegant, trustworthy experiences and hold the team accountable to a high quality bar.


• Collaborate strategically with developers to ensure seamless implementation and understand the nuance between hard tech‑constraints and opportunities to challenge conventions.


• Demonstrate expertise in utilizing latest design tools, technologies, and best‑practices.


• Contribute reusable and scalable components to the design system, including inventing new components, and drives consistency in brand experience across all touchpoints.


• Comprehensively evaluate the system of connections and the library of tools and methodologies available to arrive at the optimal solution.


• Convincingly communicate narratives through storytelling, lead cross‑functional collaboration, and influence decision‑making and senior stakeholders.


• Establish processes and facilitate rituals for both giving and receiving feedback within the XD group and across peer groups, and actively celebrate team successes.

Minimum Qualifications:

• Degree in User Experience Design or a related design field, or equivalent professional experience.


• 8+ years of professional experience working in User Experience Design or a related design field.


• Experience translating product requirements into design strategy and then acting on that strategy to deliver proposed design solutions which meet those requirements.


• Experience mapping customer journeys and leveraging user stories and personas to inform design strategy.


• Experience crafting design deliverables at various fidelities, including wire frames, mockups, and prototypes.


• Experience leveraging design systems and shared component libraries to ensure consistency and velocity.


• Experience collaborating with a range of diverse stakeholders across Product, Engineering, Marketing, Content, and Research.


• Ability to work successfully through high levels of ambiguity.


• Strong communication skills, both written and verbal.


• Strong attention to design and visual detail.


• Knowledge of current design tools and software.


• A portfolio showcasing design skills representative of your work at each stage of a product life cycle, from conception to release, that details the team, thought processes, successes, and pivots along the way.

Preferred Qualifications:

• Experience partnering with UX Researchers and leveraging research insights to inform design decisions.


• Experience in designing for human diversity (internationalization, localization, accessibility, etc.)


• Experience thoughtfully leveraging emergent AI tools to streamline design processes without compromising quality.


• Experience designing for agentic platforms and tools.


• Experience working in advertising.


• Experience presenting to executive audiences.