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Parts Counterperson

Kings Ford Inc., Cincinnati, OH, United States


Job Overview
Join a fast-paced, high-energy parts department where no two days are the same. As a Parts Counterperson, you’ll be the go‑to expert for customers and technicians—keeping things running smoothly while delivering great service.

You’ll work alongside a fun, highly motivated team led by a manager with 30 years of experience, bringing unmatched knowledge and a supportive environment. Enjoy a steady schedule: Monday‑Friday 9‑6, plus every 4th Saturday—with the following Friday off for a built‑in 3‑day weekend.

Location: Cincinnati, OH.

Benefits

On‑the‑job training

Growth opportunities

Lively environment

Competitive pay plan that rewards performance

Comprehensive health, dental, and vision coverage

Paid time off and paid holidays to support work‑life balance

Employee discounts on vehicles, parts, and service

Additional perks, wellness programs, and a positive team culture

Safe, clean, and supportive work environment

Responsibilities

Guide customers through the parts purchasing process with confidence and accuracy

Assist both retail and wholesale customers in finding the right parts and accessories

Partner with the Parts Manager to quickly source and secure out‑of‑stock items

Manage special orders from request to delivery, keeping customers informed every step of the way

Support service technicians by locating and delivering parts quickly to keep repairs on track

Handle phone, email, and in‑person inquiries with professionalism and efficiency

Keep inventory organized, accurate, and fully stocked

Maintain a friendly, team‑first attitude while upholding company standards

Must follow all company safety policies and procedures

Understand and follow federal, state and local regulations applicable to industry

Requirements

High school diploma or equivalent

Previous automotive parts or sales experience preferred

Solid understanding of automotive systems and components

Strong communication skills with a customer‑first mindset

Ability to stay organized and efficient in a fast‑paced environment

Detail‑oriented with a professional appearance and strong work ethic

Comfortable using computers and dealership systems

All applicants must be able to pass pre‑employment testing, including a background check, MVR, and drug screening

We are an equal‑opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

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