Residence Life Coordinator - 1609
University of North Carolina Pembroke, Pembroke, NC, United States
Position Overview
Residence Life Coordinator (RLC) at the University of North Carolina at Pembroke (UNCP) provides student support services and educational programming while maintaining residential facilities. This live-in position works with student staff, residents, and multiple campus departments to create a safe, engaging, and inclusive living-learning environment.
Responsibilities
Foster a welcoming, inclusive, and supportive environment that promotes student engagement, belonging, and academic success.
Develop and implement community-building initiatives and programs that align with UNCP's mission and residential learning outcomes.
Provide individualized support to residents through regular interaction and intentional relationship-building.
Promote personal growth, leadership development, and responsible community living among students.
Recruit, hire, train, supervise, and evaluate Resident Assistants (RAs) and Community Ambassadors (CAs).
Guide staff in program planning, community engagement, and crisis response.
Oversee daily operations of assigned residential communities, including key management, room inspections, and facilities maintenance coordination.
Coordinate move-in/move-out processes, health and safety inspections, fire drills, and hall closing procedures.
Manage administrative responsibilities such as occupancy reports, budget oversight, and policy updates.
Serve as a hearing officer for low to mid-level violations of the Code of Student Conduct.
Address behavioral concerns, mediate roommate conflicts, and enforce community standards fairly and consistently.
Participate in the Residence Life Pro Staff On-Call system, providing 24/7 support for crises and emergency response as needed on a rotating basis.
Integrate the Brave Experience (UNCP Student Engagement Model) into all aspects of residential programming, staff training, and community development.
Collaborate with campus departments—Academic Affairs, Student Conduct, Counseling Services, CARE Team, Police & Public Safety—to ensure student success and well-being.
Chair one committee overseeing Housing and Residence Life operations and initiatives, including staff selection, programming, training and development, and social media committees.
Support campus-wide initiatives such as Orientation, Welcome Week, and Enrollment Management events.
Partner with faculty and staff to promote living-learning communities and academic engagement within the residence halls.
Engage in professional development opportunities and attend trainings, workshops, and conferences.
Serve on departmental and university committees to support campus-wide initiatives.
Contribute to continuous assessment and improvement of Residence Life policies, programs, and practices.
Other duties as assigned.
Qualifications
Master's degree required.
Experience with successful hiring, training, and supervision of student staff.
Knowledge of student development theory, application, and current trends.
Demonstrated supervisory, budgeting and fiscal management, communication, writing, planning, problem-solving, technology, leadership, team building, partnership building, and organizational skills.
Ability to seek innovative solutions to problems.
Must be student-oriented and have a commitment to working in a team-based, collaborative environment along with the ability to work with a culturally diverse student population.
Additional years of progressive leadership experience preferred.
EEO Statement
UNC Pembroke is an Equal Opportunity Employer. The University prohibits discrimination against qualified individuals based on their status as protected veterans or individuals with disabilities, and prohibits discrimination against all individuals based on age, race, color, genetic information, religion, sex, sexual orientation, gender identity or expression and national origin. UNC Pembroke is a VEVRAA Federal Contractor and seeks priority referrals of protected veterans for our openings.
Employment Details
FLSA status: Exempt. FTE: 1. Position type: Exempt Professional Staff (EPS). Work schedule: 12 months per year. Mandatory Personnel: eligible for mandatory presence during adverse weather or emergency events.
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Residence Life Coordinator (RLC) at the University of North Carolina at Pembroke (UNCP) provides student support services and educational programming while maintaining residential facilities. This live-in position works with student staff, residents, and multiple campus departments to create a safe, engaging, and inclusive living-learning environment.
Responsibilities
Foster a welcoming, inclusive, and supportive environment that promotes student engagement, belonging, and academic success.
Develop and implement community-building initiatives and programs that align with UNCP's mission and residential learning outcomes.
Provide individualized support to residents through regular interaction and intentional relationship-building.
Promote personal growth, leadership development, and responsible community living among students.
Recruit, hire, train, supervise, and evaluate Resident Assistants (RAs) and Community Ambassadors (CAs).
Guide staff in program planning, community engagement, and crisis response.
Oversee daily operations of assigned residential communities, including key management, room inspections, and facilities maintenance coordination.
Coordinate move-in/move-out processes, health and safety inspections, fire drills, and hall closing procedures.
Manage administrative responsibilities such as occupancy reports, budget oversight, and policy updates.
Serve as a hearing officer for low to mid-level violations of the Code of Student Conduct.
Address behavioral concerns, mediate roommate conflicts, and enforce community standards fairly and consistently.
Participate in the Residence Life Pro Staff On-Call system, providing 24/7 support for crises and emergency response as needed on a rotating basis.
Integrate the Brave Experience (UNCP Student Engagement Model) into all aspects of residential programming, staff training, and community development.
Collaborate with campus departments—Academic Affairs, Student Conduct, Counseling Services, CARE Team, Police & Public Safety—to ensure student success and well-being.
Chair one committee overseeing Housing and Residence Life operations and initiatives, including staff selection, programming, training and development, and social media committees.
Support campus-wide initiatives such as Orientation, Welcome Week, and Enrollment Management events.
Partner with faculty and staff to promote living-learning communities and academic engagement within the residence halls.
Engage in professional development opportunities and attend trainings, workshops, and conferences.
Serve on departmental and university committees to support campus-wide initiatives.
Contribute to continuous assessment and improvement of Residence Life policies, programs, and practices.
Other duties as assigned.
Qualifications
Master's degree required.
Experience with successful hiring, training, and supervision of student staff.
Knowledge of student development theory, application, and current trends.
Demonstrated supervisory, budgeting and fiscal management, communication, writing, planning, problem-solving, technology, leadership, team building, partnership building, and organizational skills.
Ability to seek innovative solutions to problems.
Must be student-oriented and have a commitment to working in a team-based, collaborative environment along with the ability to work with a culturally diverse student population.
Additional years of progressive leadership experience preferred.
EEO Statement
UNC Pembroke is an Equal Opportunity Employer. The University prohibits discrimination against qualified individuals based on their status as protected veterans or individuals with disabilities, and prohibits discrimination against all individuals based on age, race, color, genetic information, religion, sex, sexual orientation, gender identity or expression and national origin. UNC Pembroke is a VEVRAA Federal Contractor and seeks priority referrals of protected veterans for our openings.
Employment Details
FLSA status: Exempt. FTE: 1. Position type: Exempt Professional Staff (EPS). Work schedule: 12 months per year. Mandatory Personnel: eligible for mandatory presence during adverse weather or emergency events.
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