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Data Entry Specialist

Peerless Fence, West Chicago, IL, United States


Overview
The Data Entry Specialist is responsible for supporting accurate communication of project specifics between the sales department and the operations department. They maintain professional communication between departments and assist with all relevant information needed to install a successful project. This highly meticulous role verifies clerical and mathematical accuracy of projects sold.

Role and Responsibilities

Enter project details into company programs / applications

Manage project documents and audit for completeness and compliance

Assist with project budget and commission calculations

Verify order accuracy (material specifications, footage, etc.)

Review each residential project for appropriate documentation, formatting and required deposit

Support processing and entry of commercial projects to a lesser degree of detail

Assign project next steps and necessary follow-up to the correct staff members within the company

Act as liaison between sales staff and operations staff

Contact customers for payment information if needed

Calculate and input accurate budget and commission information for each project

Verify CFS estimate details with contract documents

Review contract drawings to verify measurements against CFS estimate provided

Alert sales team of major errors that may require a change order

Make corrections to small dollar value errors that can be easily corrected

Input customer work orders & change orders

Complete other office support duties (collections calls, internal compliance audits, etc.)

Deliver the Peerless Promise with Quality, Service & Integrity

Required Skills

Strong math acumen

Previous experience with data entry

Maintain a professional demeanor at all times

Meticulousness, attention to detail and accuracy

Excellent verbal and written communication skills

Ability to excel in a fast‑paced environment

Self‑motivated to achieve daily responsibilities

Expert problem‑solving and critical‑thinking skills

Proficient in baseline computer applications and functionality, including Gmail/GSuite and CRM software

Ability to effectively prioritize tasks

Objectives

Resolve customer concerns as related to contract documents and payments – 5%

Create, verify, and assign projects in Salesforce & ComputerEase – 30%

Compare CFS estimate, budget, and contract to ensure they match, and correct if not – 30%

Calculate budgets and commissions – 30%

Preferred Skills

Previous experience with Salesforce

Previous experience in the construction industry

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