Customer Service Representative
Copart, Rutland, VT, United States
Copart, Inc. a technology leader and the premier online vehicle auction platform globally, with over 200 facilities located across the world, Copart links vehicle sellers to more than 750,000 buyers in over 190 countries. We believe in providing an unmatched experience, every day and everywhere, driven by our people, processes, and technology.
Responsibilities
The Customer Service Representative (CSR) provides exceptional customer service to internal and external customers. Core duties include obtaining the release of vehicles located at body shops and other locations, supporting callers professionally, and ensuring call resolution and quality metrics. The CSR may also handle chat and email support, answer and place calls, use company resources to gather information, offer solutions, and support customers. Additional duties as assigned.
Required Skills and Experience
One year of office support experience in a customer service role (preferred)
High school diploma
Excellent customer service skills and attitude
Excellent written and verbal skills
Proficient with office equipment
Attention to detail
Problem‑solving
Computer proficiency – MS Office suite
Typing speed 45 words per minute
Professional appearance
Ability to multi‑task in a fast‑paced environment
Bilingual skills a plus
Occasional overtime as needed
Pay: $18.00 – $20.29 per hour.
Benefits Summary
Medical, dental, and vision coverage
401(k) with company match
Employee Stock Purchase Plan (ESPP)
Employee Assistance Program (no cost)
Vacation & sick pay
Paid company holidays
Life and accidental death & dismemberment insurance
Discounts
Along with many other employee benefits.
At Copart, we are focused on harnessing the power of diversity, inclusion, and collaboration. By embracing diverse perspectives, we open doors to innovation and unleash the full potential of our team. We are dedicated to fostering a workplace where everyone feels appreciated, included, and inspired to grow and contribute meaningfully.
E‑Verify Program Participant: Copart participates in the Department of Homeland Security U.S. Citizenship and Immigration Services' E‑Verify program (for U.S. applicants and employees only). Right to Work.
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Responsibilities
The Customer Service Representative (CSR) provides exceptional customer service to internal and external customers. Core duties include obtaining the release of vehicles located at body shops and other locations, supporting callers professionally, and ensuring call resolution and quality metrics. The CSR may also handle chat and email support, answer and place calls, use company resources to gather information, offer solutions, and support customers. Additional duties as assigned.
Required Skills and Experience
One year of office support experience in a customer service role (preferred)
High school diploma
Excellent customer service skills and attitude
Excellent written and verbal skills
Proficient with office equipment
Attention to detail
Problem‑solving
Computer proficiency – MS Office suite
Typing speed 45 words per minute
Professional appearance
Ability to multi‑task in a fast‑paced environment
Bilingual skills a plus
Occasional overtime as needed
Pay: $18.00 – $20.29 per hour.
Benefits Summary
Medical, dental, and vision coverage
401(k) with company match
Employee Stock Purchase Plan (ESPP)
Employee Assistance Program (no cost)
Vacation & sick pay
Paid company holidays
Life and accidental death & dismemberment insurance
Discounts
Along with many other employee benefits.
At Copart, we are focused on harnessing the power of diversity, inclusion, and collaboration. By embracing diverse perspectives, we open doors to innovation and unleash the full potential of our team. We are dedicated to fostering a workplace where everyone feels appreciated, included, and inspired to grow and contribute meaningfully.
E‑Verify Program Participant: Copart participates in the Department of Homeland Security U.S. Citizenship and Immigration Services' E‑Verify program (for U.S. applicants and employees only). Right to Work.
#J-18808-Ljbffr