Customer Service Representative
Monstera Talent, Orlando, FL, United States
Position: Customer Service Representative
Type:
Full-time, On-site Location:
Orlando, FL Pay:
Weekly Are you someone with strong customer service experience who enjoys working face-to-face with people? Do you thrive in fast-paced, people-focused environments where delivering a positive customer experience is key? We’re looking for a Customer Service Representative to join our client’s growing team, supporting brand campaigns and customer engagement at live events across Orlando. This role is ideal for candidates with a background in customer service, retail, hospitality, or client-facing roles, who enjoy building rapport, solving problems, and representing brands with professionalism and energy. Key Responsibilities
Customer Service Delivery:
Provide exceptional, face-to-face customer service at events, ensuring every interaction is positive, engaging, and memorable Customer Support & Assistance:
Act as the first point of contact for customers, answering questions, resolving concerns, and guiding them through products/services Brand Representation:
Represent client brands with professionalism, maintaining a strong understanding of brand messaging and values Customer Engagement:
Build strong relationships with customers through clear communication and active listening Sales Support:
Support promotional campaigns by confidently explaining product benefits and enhancing the overall customer experience Team Collaboration:
Work closely with team members to meet customer service goals and maintain a supportive team environment Skills & Experience
Customer service experience (retail, hospitality, events, or call center environments) Strong communication skills (verbal, face-to-face, and interpersonal) Experience handling customer inquiries, complaints, and problem resolution Ability to build rapport and maintain positive customer relationships Confident working in fast-paced, high-volume environments Strong multitasking and time management skills Team-oriented with the ability to collaborate effectively Positive attitude with a customer-first mindset Adaptable and quick to learn new products, services, and processes What We’re Looking For
We value attitude just as much as experience. If you bring strong customer service skills, a proactive mindset, and a genuine passion for helping people, you’ll fit right in.
#J-18808-Ljbffr
Type:
Full-time, On-site Location:
Orlando, FL Pay:
Weekly Are you someone with strong customer service experience who enjoys working face-to-face with people? Do you thrive in fast-paced, people-focused environments where delivering a positive customer experience is key? We’re looking for a Customer Service Representative to join our client’s growing team, supporting brand campaigns and customer engagement at live events across Orlando. This role is ideal for candidates with a background in customer service, retail, hospitality, or client-facing roles, who enjoy building rapport, solving problems, and representing brands with professionalism and energy. Key Responsibilities
Customer Service Delivery:
Provide exceptional, face-to-face customer service at events, ensuring every interaction is positive, engaging, and memorable Customer Support & Assistance:
Act as the first point of contact for customers, answering questions, resolving concerns, and guiding them through products/services Brand Representation:
Represent client brands with professionalism, maintaining a strong understanding of brand messaging and values Customer Engagement:
Build strong relationships with customers through clear communication and active listening Sales Support:
Support promotional campaigns by confidently explaining product benefits and enhancing the overall customer experience Team Collaboration:
Work closely with team members to meet customer service goals and maintain a supportive team environment Skills & Experience
Customer service experience (retail, hospitality, events, or call center environments) Strong communication skills (verbal, face-to-face, and interpersonal) Experience handling customer inquiries, complaints, and problem resolution Ability to build rapport and maintain positive customer relationships Confident working in fast-paced, high-volume environments Strong multitasking and time management skills Team-oriented with the ability to collaborate effectively Positive attitude with a customer-first mindset Adaptable and quick to learn new products, services, and processes What We’re Looking For
We value attitude just as much as experience. If you bring strong customer service skills, a proactive mindset, and a genuine passion for helping people, you’ll fit right in.
#J-18808-Ljbffr