Leasing Professional - The Hale
Greystar, Washington, District of Columbia, United States
About Greystar
Greystar is a leading, fully integrated global real‑estate platform offering expertise in property management, investment management, development, and construction services in institutional‑quality rental housing. Headquartered in Charleston, South Carolina, we manage and operate over $300 billion of real estate in more than 250 markets worldwide, with offices throughout North America, Europe, South America, and the Asia‑Pacific region. We are the largest operator of apartments in the United States, managing over 1,000,000 units and beds globally, and we have nearly $79 billion of assets under management, including $35 billion in development assets and $30 billion in regulatory assets.
Job Description Summary
This position coordinates the community’s marketing, leasing, and renewal strategies to achieve occupancy, revenue, and resident retention goals by performing all leasing activities, ensuring resident satisfaction, and securing lease renewals.
Job Description
Performs all sales and leasing activities to reach revenue and occupancy goals by greeting and qualifying prospects, conducting tours and showing apartments, processing applications, credit screening, and background checks, preparing lease and move‑in packages, and ensuring a smooth move‑in and lease signing.
Inspects apartments prior to move‑in, ensures they are ready, and schedules any necessary maintenance.
Stays informed about market and competitor conditions, develops and implements short‑ and long‑term marketing plans and goals, and follows policies related to concessions and specials.
Designs and executes marketing activities to drive traffic, including referral programs, employer outreach, internet marketing (Craigslist, Facebook, e‑mail, etc.), and community‑specific plans.
Uses property‑management software (OneSite, Yardi, etc.) to track availability, record traffic and leasing activities, manage resident and prospect data, and capture critical demographic information.
Ensures community show units meet Company standards, inspects the marketing corridor and leasing tour, communicates maintenance needs, merchandises show units, and prepares the leasing office for daily activities.
Follows up with prospects and new residents to ensure satisfaction via e‑mail, thank‑you notes, cards, or calls.
Supports the lease renewal program by preparing renewal letters and packages, contacting renewing residents before move‑out dates, and ensuring timely execution of renewal documents.
Responds quickly and courteously to resident and client/owner concerns, takes prompt action to solve problems, and documents requests for appropriate personnel.
Required Licenses or Certifications
Incumbents must have all licenses and/or certifications required by State and Local jurisdictions.
Incumbents must have a valid driver’s license to operate a golf cart on property.
Physical Demands
Stand, walk, sit for extended periods, bend, stoop, climb ladders, reach, carry objects, and crawl in confined areas.
Work inside and outside in all weather conditions.
Push, pull, lift, and carry weights up to 25 pounds independently and 50 pounds with assistance.
May require travel to assist other properties, attend training, or business meetings.
Work a flexible schedule, including evenings, weekends, and holidays.
The hourly range is $23.00–$25.00.
Additional Compensation
Corporate positions may participate in a quarterly or annual bonus program based on individual and company performance.
On‑site property positions may participate in weekly, monthly, and/or quarterly bonus programs.
Robust Benefits Offered
Competitive Medical, Dental, Vision, and Disability & Life insurance benefits with discounted employee‑only coverage after 3 and 5 years of service.
Generous Paid Time Off: 15 days vacation, 4 personal days, 10 sick days, 11 paid holidays, birthday off after 1 year, and additional vacation accrued with tenure.
On‑site housing discount for eligible team members at Greystar‑managed communities.
6‑week Paid Sabbatical after 10 years of service (and every 5 years thereafter).
401(k) with Company match up to 6% after 6 months of service.
Paid Parental Leave and lifetime Fertility Benefit reimbursement up to $10,000 (includes adoption or surrogacy).
Employee Assistance Program.
Critical Illness, Accident, Hospital Indemnity, Pet Insurance and Legal Plans.
Charitable giving program and benefits.
Benefits are offered for full‑time employees; for Union and Prevailing Wage roles compensation and benefits may vary per collective bargaining agreements or governing authority.
Greystar will consider qualified applicants with arrest and conviction records.
Important Notice
Greystar will never request your banking details or other sensitive personal information during the interview process. Greystar does not conduct any interviews via text or messaging, and all communication will come from official Greystar email addresses (@greystar.com). If you receive suspicious requests, please report them immediately to AskHR@greystar.com.
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Greystar is a leading, fully integrated global real‑estate platform offering expertise in property management, investment management, development, and construction services in institutional‑quality rental housing. Headquartered in Charleston, South Carolina, we manage and operate over $300 billion of real estate in more than 250 markets worldwide, with offices throughout North America, Europe, South America, and the Asia‑Pacific region. We are the largest operator of apartments in the United States, managing over 1,000,000 units and beds globally, and we have nearly $79 billion of assets under management, including $35 billion in development assets and $30 billion in regulatory assets.
Job Description Summary
This position coordinates the community’s marketing, leasing, and renewal strategies to achieve occupancy, revenue, and resident retention goals by performing all leasing activities, ensuring resident satisfaction, and securing lease renewals.
Job Description
Performs all sales and leasing activities to reach revenue and occupancy goals by greeting and qualifying prospects, conducting tours and showing apartments, processing applications, credit screening, and background checks, preparing lease and move‑in packages, and ensuring a smooth move‑in and lease signing.
Inspects apartments prior to move‑in, ensures they are ready, and schedules any necessary maintenance.
Stays informed about market and competitor conditions, develops and implements short‑ and long‑term marketing plans and goals, and follows policies related to concessions and specials.
Designs and executes marketing activities to drive traffic, including referral programs, employer outreach, internet marketing (Craigslist, Facebook, e‑mail, etc.), and community‑specific plans.
Uses property‑management software (OneSite, Yardi, etc.) to track availability, record traffic and leasing activities, manage resident and prospect data, and capture critical demographic information.
Ensures community show units meet Company standards, inspects the marketing corridor and leasing tour, communicates maintenance needs, merchandises show units, and prepares the leasing office for daily activities.
Follows up with prospects and new residents to ensure satisfaction via e‑mail, thank‑you notes, cards, or calls.
Supports the lease renewal program by preparing renewal letters and packages, contacting renewing residents before move‑out dates, and ensuring timely execution of renewal documents.
Responds quickly and courteously to resident and client/owner concerns, takes prompt action to solve problems, and documents requests for appropriate personnel.
Required Licenses or Certifications
Incumbents must have all licenses and/or certifications required by State and Local jurisdictions.
Incumbents must have a valid driver’s license to operate a golf cart on property.
Physical Demands
Stand, walk, sit for extended periods, bend, stoop, climb ladders, reach, carry objects, and crawl in confined areas.
Work inside and outside in all weather conditions.
Push, pull, lift, and carry weights up to 25 pounds independently and 50 pounds with assistance.
May require travel to assist other properties, attend training, or business meetings.
Work a flexible schedule, including evenings, weekends, and holidays.
The hourly range is $23.00–$25.00.
Additional Compensation
Corporate positions may participate in a quarterly or annual bonus program based on individual and company performance.
On‑site property positions may participate in weekly, monthly, and/or quarterly bonus programs.
Robust Benefits Offered
Competitive Medical, Dental, Vision, and Disability & Life insurance benefits with discounted employee‑only coverage after 3 and 5 years of service.
Generous Paid Time Off: 15 days vacation, 4 personal days, 10 sick days, 11 paid holidays, birthday off after 1 year, and additional vacation accrued with tenure.
On‑site housing discount for eligible team members at Greystar‑managed communities.
6‑week Paid Sabbatical after 10 years of service (and every 5 years thereafter).
401(k) with Company match up to 6% after 6 months of service.
Paid Parental Leave and lifetime Fertility Benefit reimbursement up to $10,000 (includes adoption or surrogacy).
Employee Assistance Program.
Critical Illness, Accident, Hospital Indemnity, Pet Insurance and Legal Plans.
Charitable giving program and benefits.
Benefits are offered for full‑time employees; for Union and Prevailing Wage roles compensation and benefits may vary per collective bargaining agreements or governing authority.
Greystar will consider qualified applicants with arrest and conviction records.
Important Notice
Greystar will never request your banking details or other sensitive personal information during the interview process. Greystar does not conduct any interviews via text or messaging, and all communication will come from official Greystar email addresses (@greystar.com). If you receive suspicious requests, please report them immediately to AskHR@greystar.com.
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