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SB Banker II - Jacksonville, FL

TD, Jacksonville, FL, United States


Work Location
Jacksonville, Floride, États-Unis d'Amérique

Hours
40

Pay Details
$29.75 - $44.50 USD

Line Of Business
Services bancaires personnels et commerciaux

Job Description
The Small Business Banker II proactively deepens relationships with existing Small Business customers within a specified territory. The Small Business Banker II ensures equal access to banking products and services across all communities including businesses in low-to-moderate income areas and minority communities. This role initiates contact with all new Small Business customers by conducting a customer assessment within 30 days of them joining the bank. This role assigns Customer to the proper TD Relationship Manager (RMLM, SB Specialist, Store Manager) based on the results of the customer assessment.

Depth & Scope

Manages larger and more complex territory

Actively calls all New Small Business customers that have opened accounts in partner stores and completes a customer assessment

Actively calls SB customers assigned and meets with them as necessary to deepen relationship, manage customer service issues, and identify product needs

Actively generates sales and referrals to all business partners in the bank to help meet the comprehensive financial needs of Small Businesses, including: RMLM, Merchant, Commercial, Treasury Management, Credit Card, Retail (B@W, Money Out, Money In), Wealth

Assigns SB Customers to proper TD Relationship Manager based on customer parameters

Directly manages group of Stores loan portfolio within Front End Fulfillment process, responsible for the origination, structuring and closing of all non RMLM Small Business loan requests

Develops Small Business product expertise to properly vet potential product fits for our customer base

Works with the Stores and Commercial Bank to ensure superior Customer service as measured by CWI

Manages Portfolio of all loans in Front End Fulfillment process including relationship checkups and the renewal process

Contributes toward the achievement of Small Business Banking sales and business development objectives by meeting or exceeding individual sales goals

Possesses comprehensive knowledge of the local market, competitive offers, and economic trends

Works closely with the Small Business Credit Center and SBB product groups to ensure satisfactory customer response times for new credit applications

Reviews all reports, including, but not limited to pipelines, dashboards, etc. to ensure accurate and complete reporting, evaluating performance weekly

Education & Experience

Bachelor's Degree or equivalent experience

7+ Years of related experience

Four years of calling and lending or credit support related experience at the Small Business level

Demonstrated ability to achieve and exceed marketing goals

Proven ability to understand and analyze personal and business financial statements

Physical Requirements

Never: 0%; Occasional: 1-33%; Frequent: 34-66%; Continuous: 67-100%

Domestic Travel – Occasional

International Travel – Never

Performing sedentary work – Continuous

Performing multiple tasks – Continuous

Operating standard office equipment - Continuousli>

Responding quickly to sounds – Occasional

Sitting – Continuous

Standing – Occasional

Walking – Occasional

Moving safely in confined spaces – Occasional

Lifting/Carrying (under 25 lbs.) – Occasional

Lifting/Carrying (over 25 lbs.) – Never

Squatting – Occasional

Bending – Occasional

Kneeling – Never

Crawling – Never

Climbing – Never

Reaching overhead – Never

Reaching forward – Occasional

Pushing – Never

Pulling – Never

Twisting – Never

Concentrating for long periods of time – Continuous

Applying common sense to deal with problems involving standardized situations – Continuous

Reading, writing and comprehending instructions – Continuous

Adding, subtracting, multiplying and dividing – Continuous

Equal Opportunity Employer Statement
TD Bank is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, status as a protected veteran or any other characteristic protected under applicable federal, state, or local law.

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