Customer Service Representative
Cintas, Mason, OH, United States
Job Description
Cintas is seeking a Customer Service Representative to provide customer service to both our internal partners and external customers through various activities. Responsibilities include answering customer calls and providing prompt issue resolution; data entry; assisting in account reconciliation; preparing reports and invoices; processing new accounts and orders; making outbound customer calls to obtain information or provide follow‑up to resolve customer issues; and occasional miscellaneous projects.
Required Skills / Qualifications
1+ years’ customer service experience
High School Diploma/GED; Bachelor’s Degree preferred
Preferred
Experience with heavy inbound and outbound calls and transferring calls
3+ years’ business-to-business account support
Proficiency with Microsoft Office (Word, Excel, Outlook) and intranet/internet
Experience with proofreading and editing documents
Benefits
Cintas offers comprehensive and competitive medical, dental and vision benefits, with premiums below the national average. We offer flexibility with four different medical plan options; one plan is offered at zero cost.
Competitive Pay
401(k) with Company Match/Profit Sharing/Employee Stock Ownership Plan (ESOP)
Disability, Life and AD&D Insurance, 100% Company‑Paid
Paid Time Off and Holidays
Skills Development, Training and Career Advancement Opportunities
EEO Statement
Cintas Corporation is proud to be an Equal Opportunity Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy), national origin, age, genetic information, disability, protected veteran status, or any other characteristic or category protected by local, state, or federal law.
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Cintas is seeking a Customer Service Representative to provide customer service to both our internal partners and external customers through various activities. Responsibilities include answering customer calls and providing prompt issue resolution; data entry; assisting in account reconciliation; preparing reports and invoices; processing new accounts and orders; making outbound customer calls to obtain information or provide follow‑up to resolve customer issues; and occasional miscellaneous projects.
Required Skills / Qualifications
1+ years’ customer service experience
High School Diploma/GED; Bachelor’s Degree preferred
Preferred
Experience with heavy inbound and outbound calls and transferring calls
3+ years’ business-to-business account support
Proficiency with Microsoft Office (Word, Excel, Outlook) and intranet/internet
Experience with proofreading and editing documents
Benefits
Cintas offers comprehensive and competitive medical, dental and vision benefits, with premiums below the national average. We offer flexibility with four different medical plan options; one plan is offered at zero cost.
Competitive Pay
401(k) with Company Match/Profit Sharing/Employee Stock Ownership Plan (ESOP)
Disability, Life and AD&D Insurance, 100% Company‑Paid
Paid Time Off and Holidays
Skills Development, Training and Career Advancement Opportunities
EEO Statement
Cintas Corporation is proud to be an Equal Opportunity Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy), national origin, age, genetic information, disability, protected veteran status, or any other characteristic or category protected by local, state, or federal law.
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