Customer Service Representative

WIN Waste Innovations is looking for a Customer Care Agent. They will manage a high volume of incoming calls from customers while navigating multiple systems to aid in answering questions and resolving issues. We are a People First organization, with a mission of putting our customers at the center of everything we do. Customer Care Agents must have the ability to communicate effectively and professionally, in a conversational manner. Being able to remain calm, cool, and collected in a fast-paced, ever-changing environment is a must. Requirements

Ability to quickly assess information and make decisions Ability to effectively multi-task and quickly navigate multiple systems Excellent verbal, written and keyboarding skills Proficient with Microsoft Office programs (Outlook, Word) High school diploma or GED Customer service experience is a plus Punctual, dependable, and reliable Maintain positive work environment by acting and communicating in a manner so that you get along with customers, clients, vendors, co-workers and management. What You'll Enjoy

Industry leading benefits Multiple and flexible medical plans Outstanding PTO program Floating Holidays Strong 401k program and company match Tuition reimbursement plan College loan reimbursement College scholarship program for dependents Parental Leave Program Inclusive culture Employee engagement events Employee resource groups Equal Opportunity Employer Minorities/Women/Protected Veterans/Disabled.

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