Customer Service Representative
SBM Management Services, LP, Camas, WA, United States
Job Overview
Customer Service Representative will be responsible for the cleanliness and sanitation of all areas assigned.
Roles & Responsibilities
Perform all duties listed on the daily schedule
Operate motorized cleaning equipment
Maintain daily upkeep of assigned area
Report incidents and hazardous conditions to supervisor
Comply with safety rules, policies, and procedures
Perform work assignments in a team with other employees
Maintain clean work area
Follow all protocols, company procedures, policies, and rules
Take direction and respond to supervision
Talk with lead, supervisor, co-workers, managers, and customers in a professional manner
Fill in during staff shortage
Support shift lead in completing punch-list items
Use proper personal protective equipment
Present a professional appearance and conduct
Understand customer service and satisfaction
Understand reporting systems, and the environment
Qualifications
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required.
Education and/or Experience : No specific education requirement, 3-6 months training or experience preferred; or equivalent combination of education and experience.
Certificates, Licenses, Registrations : May be required to have a valid driver’s license. Completed all safety and task training certification. May be required to be forklift certified.
Knowledge, Skills, and Abilities :
Bilingual a plus
Ability to read and interpret instructions, procedures, manuals, and other documents
Strong verbal and written communication skills
Knowledge of cleaning methods and equipment and willing to share with team
Knowledge of the upkeep and care of the cleaning equipment
Knowledge of cleaning compounds and chemicals, and their safe, efficient use
Supervisory Responsibilities
This position has no supervisory responsibilities.
Physical Demands & Work Environment
The physical demands described here are representative of those that must be met to successfully perform this job. The employee is frequently required to sit and talk or listen and must be able to lift or move up to 35 pounds. Reasonable accommodations may be made for individuals with disabilities.
Compensation and Shift
Monday-Friday 9AM-1PM
$16.50-$17.50 per hour
Benefits
SBM offers comprehensive benefit packages. For information about SBM's benefits, please visit SBM's website at www.sbmmanagement.com/careers Careers – SBM
SBM Management Services, LP and its affiliates are proud to be equal opportunity workplaces. We are committed to equal employment opportunity regardless of race, sex, color, ancestry, religion, national origin, sexual orientation, citizenship, age, marital status, disability, gender identity, Veteran status, or other legally protected status.
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Customer Service Representative will be responsible for the cleanliness and sanitation of all areas assigned.
Roles & Responsibilities
Perform all duties listed on the daily schedule
Operate motorized cleaning equipment
Maintain daily upkeep of assigned area
Report incidents and hazardous conditions to supervisor
Comply with safety rules, policies, and procedures
Perform work assignments in a team with other employees
Maintain clean work area
Follow all protocols, company procedures, policies, and rules
Take direction and respond to supervision
Talk with lead, supervisor, co-workers, managers, and customers in a professional manner
Fill in during staff shortage
Support shift lead in completing punch-list items
Use proper personal protective equipment
Present a professional appearance and conduct
Understand customer service and satisfaction
Understand reporting systems, and the environment
Qualifications
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required.
Education and/or Experience : No specific education requirement, 3-6 months training or experience preferred; or equivalent combination of education and experience.
Certificates, Licenses, Registrations : May be required to have a valid driver’s license. Completed all safety and task training certification. May be required to be forklift certified.
Knowledge, Skills, and Abilities :
Bilingual a plus
Ability to read and interpret instructions, procedures, manuals, and other documents
Strong verbal and written communication skills
Knowledge of cleaning methods and equipment and willing to share with team
Knowledge of the upkeep and care of the cleaning equipment
Knowledge of cleaning compounds and chemicals, and their safe, efficient use
Supervisory Responsibilities
This position has no supervisory responsibilities.
Physical Demands & Work Environment
The physical demands described here are representative of those that must be met to successfully perform this job. The employee is frequently required to sit and talk or listen and must be able to lift or move up to 35 pounds. Reasonable accommodations may be made for individuals with disabilities.
Compensation and Shift
Monday-Friday 9AM-1PM
$16.50-$17.50 per hour
Benefits
SBM offers comprehensive benefit packages. For information about SBM's benefits, please visit SBM's website at www.sbmmanagement.com/careers Careers – SBM
SBM Management Services, LP and its affiliates are proud to be equal opportunity workplaces. We are committed to equal employment opportunity regardless of race, sex, color, ancestry, religion, national origin, sexual orientation, citizenship, age, marital status, disability, gender identity, Veteran status, or other legally protected status.
#J-18808-Ljbffr