Cloud CCaaS/CCAI Architect — Digital Experience Lead

Consolidated Edison Company of New York seeks a Digital Employee Experience Google CES Engineer to lead the design and implementation of Google CCaaS solutions. Candidates must have a Master's or Bachelor's degree in IT or related field and extensive experience with Google Cloud Platform and contact center technologies. The role requires collaboration with various stakeholders and strong technical leadership to foster innovation. Flexible hours may be necessary for emergencies and deployments. #J-18808-Ljbffr