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IT Admin- PC Lifecycle

TEKsystems, Davidson, NC, United States


Overview The IT Service Operations Administrator plays a key role in ensuring the smooth and reliable lifecycle management of PC hardware at our client's campus. This position is responsible for coordinating PC refresh communications, tracking device returns, performing factory resets, and maintaining accurate system documentation. The role also supports campus IT health checks and requires strong organizational skills, attention to detail, and strict adherence to standard work procedures. This is an ideal opportunity for a detail-oriented individual who enjoys structured work and supporting a positive user experience.

Skills Support, Troubleshooting, Windows 10, Windows, Customer service, Hardware, Desktop, Deployment

Qualifications

Ability to demonstrate exceptional customer service skills

Ability to communicate effectively with users and IT team members, both verbally and in writing

Ability to build and maintain positive working relationships across the organization

Ability to manage tasks independently while maintaining accuracy and performance

Ability to handle multiple priorities, maintain organized records, and meet deadlines

Ability to follow documented processes and standard work consistently

Ability to collaborate with IT team members to ensure smooth operations

Experience Level Entry Level

Job Type & Location This is a Contract to Hire position based out of Davidson, NC.

Pay & Benefits The pay range for this position is $20.00 - $24.00/hr.

Eligibility Requirements Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following:

Benefits

Medical, dental & vision

Critical Illness, Accident, and Hospital

401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available

Life Insurance (Voluntary Life & AD&D for the employee and dependents)

Short and long-term disability

Health Spending Account (HSA)

Transportation benefits

Employee Assistance Program

Time Off/Leave (PTO, Vacation or Sick Leave)

Workplace Type This is a fully onsite position in Davidson, NC.

Application Deadline This position is anticipated to close on Apr 30, 2026.

Equal Opportunity Employer Statement The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

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