Retail Community Mortgage Specialist
Truist, Baltimore, MD, United States
Job Type: Regular
Language Fluency: English (Required)
Work Shift: 1st shift (United States of America)
Job Overview
Serve as Truist Mortgage liaison between the community, local government, and local mortgage program agencies to produce low to moderate income mortgage loans through community partnerships, and affordable housing initiatives.
Essential Duties and Responsibilities
Directly responsible for growth and production of mortgage loans for Low‑To‑Moderate (LMI) income borrowers by serving as the product specialist for the Truist Affordable Housing suite of products and Down Payment Assistance programs.
Execute an action plan and appropriate CRA plan to make Truist a market leader in Affordable Housing Lending through establishing partnerships with relevant government agencies and active participation in affordable housing associations and groups to increase productivity in the LMI/CRA lending space while promoting Truist’s positive image in the community.
Assist and work with community, faith‑based and non‑profit organizations providing leadership and training for homeownership classes, credit counseling and promote understanding of the mortgage lending process.
Champion Truist referral process within the LMI/CRA strategy within the region through collaboration with relevant partners on initiatives and sponsorships that enhance efforts to serve LMI mortgage clients; actively participate on committees and boards when appropriate.
Maintain a complete and thorough knowledge of the Mortgage Strategies, Policies and Procedures, as well as secondary market investor’s guidelines utilized by Truist.
Adhere to and comply fully with any and all Truist policies and procedures related to internal and external compliance rules and regulations, particularly those established by State and Federal law.
Assist Mortgage Loan Fulfillment with client, attorney, or appraiser document follow‑up as determined through quality control or post‑closing review.
Qualifications
Required Qualifications
2+ years in residential mortgage lending sales or equivalent mortgage experience with government or private non‑profit housing agency.
Working knowledge of the Mortgage Lending Process.
Excellent verbal, written, and communication skills.
Solid interpersonal skills.
Proficiency in relevant computer applications.
Must be SAFE Mortgage Licensing Act compliant within 30 days of employment, including new or transfer of registration, and applicable NMLS acceptable background check.
Additional incentive pay is available for this position.
Annual base salary: $50,000 – $60,000.
Preferred Qualifications
Bachelor’s degree in Business, Marketing, or related studies.
Solid knowledge of the market area.
Three or more years of experience in mortgage lending sales or equivalent.
Previous sales awards and leadership positions.
Other Job Requirements / Working Conditions
Physical requirements: Sitting, Standing, Walking, Bending, and Lifting (up to 25 lb). Ability to use standard office equipment (PC keyboard, mouse, copy/fax machines, printers).
Activities performed frequently (25%–50% of the time): Sitting, Standing, Walking, Bending.
Ability to access and interpret client information from the computer and to hear and speak with individuals in person and on the phone.
Availability to work all scheduled hours, including overtime as directed by manager/supervisor and required by business need.
Travel may be required up to 75% of the time.
Benefits
All regular teammates (not temporary or contingent workers) working 20 hours or more per week are eligible for benefits. Truist offers medical, dental, vision, life insurance, disability, accidental death and dismemberment, tax‑preferred savings accounts, and a 401(k) plan. Teammates also receive no less than 10 days of vacation (prorated for first year) and 10 sick days (prorated), along with paid holidays. Depending on the division, the position may also be eligible for Truist’s defined benefit pension plan, restricted stock units, and/or a deferred compensation plan.
Truist is an Equal Opportunity Employer that does not discriminate on the basis of race, gender, color, religion, citizenship or national origin, age, sexual orientation, gender identity, disability, veteran status, or other classification protected by law. Truist is a Drug‑Free Workplace. EEO is the Law. E-Verify IER Right to Work.
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Language Fluency: English (Required)
Work Shift: 1st shift (United States of America)
Job Overview
Serve as Truist Mortgage liaison between the community, local government, and local mortgage program agencies to produce low to moderate income mortgage loans through community partnerships, and affordable housing initiatives.
Essential Duties and Responsibilities
Directly responsible for growth and production of mortgage loans for Low‑To‑Moderate (LMI) income borrowers by serving as the product specialist for the Truist Affordable Housing suite of products and Down Payment Assistance programs.
Execute an action plan and appropriate CRA plan to make Truist a market leader in Affordable Housing Lending through establishing partnerships with relevant government agencies and active participation in affordable housing associations and groups to increase productivity in the LMI/CRA lending space while promoting Truist’s positive image in the community.
Assist and work with community, faith‑based and non‑profit organizations providing leadership and training for homeownership classes, credit counseling and promote understanding of the mortgage lending process.
Champion Truist referral process within the LMI/CRA strategy within the region through collaboration with relevant partners on initiatives and sponsorships that enhance efforts to serve LMI mortgage clients; actively participate on committees and boards when appropriate.
Maintain a complete and thorough knowledge of the Mortgage Strategies, Policies and Procedures, as well as secondary market investor’s guidelines utilized by Truist.
Adhere to and comply fully with any and all Truist policies and procedures related to internal and external compliance rules and regulations, particularly those established by State and Federal law.
Assist Mortgage Loan Fulfillment with client, attorney, or appraiser document follow‑up as determined through quality control or post‑closing review.
Qualifications
Required Qualifications
2+ years in residential mortgage lending sales or equivalent mortgage experience with government or private non‑profit housing agency.
Working knowledge of the Mortgage Lending Process.
Excellent verbal, written, and communication skills.
Solid interpersonal skills.
Proficiency in relevant computer applications.
Must be SAFE Mortgage Licensing Act compliant within 30 days of employment, including new or transfer of registration, and applicable NMLS acceptable background check.
Additional incentive pay is available for this position.
Annual base salary: $50,000 – $60,000.
Preferred Qualifications
Bachelor’s degree in Business, Marketing, or related studies.
Solid knowledge of the market area.
Three or more years of experience in mortgage lending sales or equivalent.
Previous sales awards and leadership positions.
Other Job Requirements / Working Conditions
Physical requirements: Sitting, Standing, Walking, Bending, and Lifting (up to 25 lb). Ability to use standard office equipment (PC keyboard, mouse, copy/fax machines, printers).
Activities performed frequently (25%–50% of the time): Sitting, Standing, Walking, Bending.
Ability to access and interpret client information from the computer and to hear and speak with individuals in person and on the phone.
Availability to work all scheduled hours, including overtime as directed by manager/supervisor and required by business need.
Travel may be required up to 75% of the time.
Benefits
All regular teammates (not temporary or contingent workers) working 20 hours or more per week are eligible for benefits. Truist offers medical, dental, vision, life insurance, disability, accidental death and dismemberment, tax‑preferred savings accounts, and a 401(k) plan. Teammates also receive no less than 10 days of vacation (prorated for first year) and 10 sick days (prorated), along with paid holidays. Depending on the division, the position may also be eligible for Truist’s defined benefit pension plan, restricted stock units, and/or a deferred compensation plan.
Truist is an Equal Opportunity Employer that does not discriminate on the basis of race, gender, color, religion, citizenship or national origin, age, sexual orientation, gender identity, disability, veteran status, or other classification protected by law. Truist is a Drug‑Free Workplace. EEO is the Law. E-Verify IER Right to Work.
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