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Community Engagement Manager

AECOM, Columbus, OH, United States


Overview
Company Description

AECOM is seeking a passionate senior community engagement and communications professional in the role of

Community Engagement Manager

to join our team and help deliver large, complex infrastructure projects across the Columbus, Ohio area and around the nation. The professional selected for this key role will work collaboratively with AECOM's client and specialist teams and be accountable for leading engagement and communications tasks while managing scope, schedule, budget and quality.

Responsibilities

Setting the strategic direction, creating and implementing Stakeholder/Community Engagement and Communications Plans, then leading the management and execution of activities for client projects and programs.

Utilizing industry best practices and methodologies to develop detailed solutions to complex project, program, or client challenges.

Overseeing production, quality control and approvals of all client engagement and communications material deliverables.

Leading public and stakeholder engagement activities and tactics, including in-person and virtual workshops, advisory committees, community meetings and public open houses.

Providing guidance into issues and reputational risk management for clients.

Identifying and mapping key stakeholders for client projects along with associated outreach strategies.

Evaluating results of community engagement and public involvement activities in line with client and project objectives.

Leading client communications and developing relationships with key contacts.

Managing multiple project teams along with direct reports.

Drives the growth of community engagement and communications services and assists with identification of new business opportunities.

Contributing to the growth of community engagement and communications client services and assisting with large proposals.

Identifying new business opportunities and understanding market trends as well as client drivers.

Serving as a Community Engagement subject matter expert internally within the organization.

Qualifications
Minimum Requirements:

Bachelor's degree + 8 years of relevant experience or demonstrated equivalency of experience and/or education.

Preferred Qualifications:

8+ years of relevant experience in a stakeholder management and/or communications management position, including experience on large infrastructure programs.

15+ years of professional experience in a communications, community engagement or stakeholder management position.

5+ years of professional experience working on large infrastructure projects or programs.

Able to demonstrate sound knowledge, understanding, and experience of managing complex stakeholder relationships and establishing effective communications strategies in an operational and public-facing environment.

Demonstrated experience in managing small teams (2-5 people) to implement effective communications, community engagement and stakeholder management plans.

Demonstrated ability to facilitate meetings/workshops with groups of stakeholders.

Excellent interpersonal communication skills; this role requires continuous interaction with program and team leaders, client management and the public.

Experience with government relations, media relations, public relations, stakeholder analysis and facilitation.

Additional Information

Sponsorship is not offered for this position now or in the future.

Relocation assistance is not available for this position.

Offered rate of compensation will be based on individual education, qualifications, experience, and work location. The range for this position is $95,000 to $150,000.

About AECOM
AECOM is proud to offer comprehensive benefits to meet the diverse needs of our employees. Depending on your employment status, benefits may include medical, dental, vision, life, AD&D, disability benefits, paid time off, leaves of absences, voluntary benefits, perks, flexible work options, well-being resources, employee assistance program, business travel insurance, service recognition awards, retirement savings plan, and employee stock purchase plan.

AECOM is a global infrastructure leader committed to delivering a better world. We solve our clients’ complex challenges in water, environment, energy, transportation and buildings. Our teams partner with public- and private-sector clients to create innovative, sustainable and resilient solutions throughout the project lifecycle. AECOM is a Fortune 500 firm that had revenue of $16.1 billion in fiscal year 2025. Learn more at aecom.com.

Equal Opportunity
As an Equal Opportunity Employer, we believe in your potential and are here to help you achieve it. All your information will be kept confidential according to EEO guidelines.

ReqID:

J10144395

Business Line:

Transportation

Business Group:

DCS

Strategic Business Unit:

West

Career Area:

Marketing & Communications

Work Location Model:

Hybrid

Compensation:

USD 95,000 - USD 150,000 - yearly

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