PROPERTY MANAGER
Princeton Management, Mount Pleasant, MI, United States
Overview
Property Management company seeking a Property Manager for a 124-unit/346-bed student apartment community located in Mount Pleasant (CMU).
Responsibilities Financial
Demonstrate ability to understand financial goals, operate assets in owners’ best interest in accordance with Policies & Procedures Manual.
Maintain accurate records of all community transactions and submit on a timely basis (rent rolls, delinquency reports, move‑in/move‑outs, etc.).
Prepare annual budgets and income projections in a timely and accurate manner.
Ensure that all rents and late fees/check charges are collected, posted, and deposited in a timely manner.
Generate necessary legal action, documents, and process in accordance with State and Company guidelines.
Provide constant vendor/contractor communications concerning scheduling, billing, vendor relations, and certificates of insurance.
Ensure invoices are submitted for payment, handle petty cash and all funds.
Leasing
Ensure property is rented to fullest capacity each Student Season.
Utilize marketing strategies to secure prospective residents.
Confirm leasing staff techniques are effective in obtaining closing.
Confirm leasing staff gather information about market competition in the area and file.
Represent the company in a professional manner at all times.
Administrative
Ensure current resident files are properly maintained.
Ensure all administrative paperwork is accurate, complete, and submitted on a timely basis.
Resident Retention
Address resident concerns and requests on a timely basis to ensure resident satisfaction with management.
Develop and/or implement resident retention programs (resident functions, special promotions, monthly newsletters, etc.).
Ensure distribution of all company or property‑issued notices (bad weather, emergency, etc.).
Consistently implement policies of the community.
Personnel Management
Consistently use successful techniques and company directives to screen, hire, orient and train new personnel.
Ensure efficiency of staff through ongoing training, instruction, counseling, and leadership.
Plan weekly/daily office staff schedules and assignments.
Coordinate maintenance schedule and assignments with Maintenance Supervisor.
Administer action plans consistently, and on a timely basis with performance problems. Document appropriately, communicate situation to supervisor, Human Resources Director, and terminate properly when necessary.
Provide support to staff to encourage teamwork and lead as an example in creating a harmonious environment.
Ensure all administrative processes involving personnel are handled on a timely basis (performance evaluations, salary reviews, time sheets, change of status forms, etc.).
Essential Job Functions
Position requires a minimum of 2 years on‑site as a Leasing Consultant and/or Assistant Community Manager; 3 years supervisory experience in a customer‑service‑related business preferred.
Demonstrate ability to apply principles of logical thinking to define problems, collect pertinent data, establish facts, draw valid conclusions, and initiate appropriate course of action.
Effectively convey ideas, images, and goals to a diverse group of personalities.
Must possess a positive attitude.
Achieve Fair Housing certifications prior to interaction with prospects or residents.
Competence in personal computer skills, keyboard, internet search, math, Microsoft Office Suite (Word, Excel, Outlook) and community software applications.
Knowledge of OSHA laws and regulations.
Participate in training to comply with new or existing laws.
Be able to work evenings and weekends.
Present self in a neat, clean, and professional manner throughout the workday and whenever present at the community.
Comply with expectations as demonstrated in our employee rules.
Additional Requirements Attendance is an imperative job function. Employees must fulfill the performance standards of this position and comply with policies, rules, and procedures of the company, including those set out in the Employee Handbook or otherwise communicated (verbally or in writing) to employees.
Benefits
Competitive wages within the industry.
Health, dental, and vision benefits.
Life insurance and AD&D.
Short‑term disability.
AFLAC.
401(k) and 401(k) Roth.
AllyHealth Tele‑Medicine.
Flexible Spending Accounts.
Paid Holidays and PTO Time.
Training and professional development opportunities.
Positive and inclusive work environment.
Opportunities for career advancement within the company.
Princeton Management is an Equal Opportunity Employer.
Requirements
Proven experience in property management, with a track record of successful tenant relations and property management.
Strong leadership and team management skills, with the ability to motivate and supervise staff effectively.
Excellent communication skills, both written and verbal, for effective interaction with residents, staff, and property owners.
Exceptional organizational skills and attention to detail to manage various tasks efficiently.
Strong problem‑solving abilities and the capacity to make sound decisions under pressure.
Relevant certifications in property management, real estate, or related field are a plus.
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Responsibilities Financial
Demonstrate ability to understand financial goals, operate assets in owners’ best interest in accordance with Policies & Procedures Manual.
Maintain accurate records of all community transactions and submit on a timely basis (rent rolls, delinquency reports, move‑in/move‑outs, etc.).
Prepare annual budgets and income projections in a timely and accurate manner.
Ensure that all rents and late fees/check charges are collected, posted, and deposited in a timely manner.
Generate necessary legal action, documents, and process in accordance with State and Company guidelines.
Provide constant vendor/contractor communications concerning scheduling, billing, vendor relations, and certificates of insurance.
Ensure invoices are submitted for payment, handle petty cash and all funds.
Leasing
Ensure property is rented to fullest capacity each Student Season.
Utilize marketing strategies to secure prospective residents.
Confirm leasing staff techniques are effective in obtaining closing.
Confirm leasing staff gather information about market competition in the area and file.
Represent the company in a professional manner at all times.
Administrative
Ensure current resident files are properly maintained.
Ensure all administrative paperwork is accurate, complete, and submitted on a timely basis.
Resident Retention
Address resident concerns and requests on a timely basis to ensure resident satisfaction with management.
Develop and/or implement resident retention programs (resident functions, special promotions, monthly newsletters, etc.).
Ensure distribution of all company or property‑issued notices (bad weather, emergency, etc.).
Consistently implement policies of the community.
Personnel Management
Consistently use successful techniques and company directives to screen, hire, orient and train new personnel.
Ensure efficiency of staff through ongoing training, instruction, counseling, and leadership.
Plan weekly/daily office staff schedules and assignments.
Coordinate maintenance schedule and assignments with Maintenance Supervisor.
Administer action plans consistently, and on a timely basis with performance problems. Document appropriately, communicate situation to supervisor, Human Resources Director, and terminate properly when necessary.
Provide support to staff to encourage teamwork and lead as an example in creating a harmonious environment.
Ensure all administrative processes involving personnel are handled on a timely basis (performance evaluations, salary reviews, time sheets, change of status forms, etc.).
Essential Job Functions
Position requires a minimum of 2 years on‑site as a Leasing Consultant and/or Assistant Community Manager; 3 years supervisory experience in a customer‑service‑related business preferred.
Demonstrate ability to apply principles of logical thinking to define problems, collect pertinent data, establish facts, draw valid conclusions, and initiate appropriate course of action.
Effectively convey ideas, images, and goals to a diverse group of personalities.
Must possess a positive attitude.
Achieve Fair Housing certifications prior to interaction with prospects or residents.
Competence in personal computer skills, keyboard, internet search, math, Microsoft Office Suite (Word, Excel, Outlook) and community software applications.
Knowledge of OSHA laws and regulations.
Participate in training to comply with new or existing laws.
Be able to work evenings and weekends.
Present self in a neat, clean, and professional manner throughout the workday and whenever present at the community.
Comply with expectations as demonstrated in our employee rules.
Additional Requirements Attendance is an imperative job function. Employees must fulfill the performance standards of this position and comply with policies, rules, and procedures of the company, including those set out in the Employee Handbook or otherwise communicated (verbally or in writing) to employees.
Benefits
Competitive wages within the industry.
Health, dental, and vision benefits.
Life insurance and AD&D.
Short‑term disability.
AFLAC.
401(k) and 401(k) Roth.
AllyHealth Tele‑Medicine.
Flexible Spending Accounts.
Paid Holidays and PTO Time.
Training and professional development opportunities.
Positive and inclusive work environment.
Opportunities for career advancement within the company.
Princeton Management is an Equal Opportunity Employer.
Requirements
Proven experience in property management, with a track record of successful tenant relations and property management.
Strong leadership and team management skills, with the ability to motivate and supervise staff effectively.
Excellent communication skills, both written and verbal, for effective interaction with residents, staff, and property owners.
Exceptional organizational skills and attention to detail to manage various tasks efficiently.
Strong problem‑solving abilities and the capacity to make sound decisions under pressure.
Relevant certifications in property management, real estate, or related field are a plus.
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