Senior CX Strategist: Self-Serve B2B eCommerce

OP Technology is looking for a Senior Advisor – Customer Experience to transform the digital buying journey for B2B customers. This high-impact role requires mapping the customer journey, identifying friction points, and driving improvements in eCommerce and support teams. Ideal candidates will have 10+ years of experience in Customer Experience, particularly in B2B environments. A passion for creating seamless customer experiences is essential, along with a strong data-driven approach. Join us in shaping the future of digital SMB purchases!
#J-18808-Ljbffr