Salesforce Administrator/Business Analyst
Eastridge Workforce Solutions, Aliso Viejo, CA, United States
Eastridge Workforce Solutions is committed to connecting skilled professionals with meaningful career opportunities. We are seeking a Salesforce Administrator/Business Analyst to support our client’s team.
Created/Revised Date:
4/21/2026 Anticipated Closing Date:
5/21/2026 Job Title:
Salesforce Administrator/Business Analyst Location:
Aliso Viejo, CA Hourly Pay Range:
$47.07 - $58.85/hour (depending on geographic location, experience and other qualifications) Employment Type:
Temporary, 1 year FLSA Status:
Non-Exempt Schedule:
Monday–Friday, 8:00 AM–5:00 PM
Job Summary
Salesforce Administration and Support
Administer and configure Salesforce (objects, fields, page layouts, validation rules, flows, approvals, reports, dashboards)
Sales Cloud, Health Cloud, Service Cloud, and TrackWise Digital experience preferred.
Manage user access, profiles, permission sets, roles, and security controls
Provide Tier-2 support for Salesforce incidents, requests, and defects
Support sandbox management, releases, and controlled deployments
Business Analysis & Process Design
Partner with business stakeholders to gather, document, and validate requirements
Facilitate process mapping and future-state design sessions
Translate business needs into functional specifications and Salesforce configuration
Maintain traceability between requirements, configuration, and testing
Testing, UAT & Change Management
Support test planning, system testing, and User Acceptance Testing (UAT)
Coordinate defect triage, retesting, and sign-off
Ensure changes follow SDLC, validation, and change control procedures. Lead root cause analysis for integration incidents, driving corrective actions in coordination with engineering and platform teams.
Integrations & Data
Support Salesforce integrations with ERP and enterprise systems (e.g., Oracle)
Assist with data quality, data corrections, and controlled data loads
Partner with integration and vendor teams for issue resolution
Requirements
4+ years of experience administering Salesforce in an enterprise environment
Demonstrated experience functioning as a Business Analyst or Admin/BA hybrid
Experience supporting UAT, releases, and system changes
Strong understanding of business processes and systems thinking
Preferred Qualifications
Experience with Salesforce Service Cloud and/or Field Service
Experience supporting Salesforce integrations (APIs, middleware, iPaaS)
Experience in regulated environments (GxP, SOX, or similar)
Key Competencies
Strong analytical and problem-solving abilities.
Excellent communication with technical and business stakeholders
Ability to manage multiple priorities in a fast-paced environment.
Attention to detail and commitment to system reliability.
Documentation‑first mindset
EDUCATION: Bachelor’s degree in information systems, Computer Science, Business, or a related field, or equivalent practical experience supporting enterprise Salesforce platforms or equivalent practical experience supporting business systems in a regulated environment.
Benefits Eastridge Workforce Solutions offers the following benefits, subject to applicable eligibility requirements. Use this link to learn more about benefits available to Eastridge’s temporary employees. From time to time Eastridge’s clients may offer additional benefits to Eastridge employees while on assignment. Information about those benefits will be communicated when applicable.
Eastridge Workforce Solutions is an Equal Opportunity Employer. We provide an inclusive work environment that celebrates diversity, and all qualified candidates receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity, gender expression, religion, national origin, age (40 and over), disability, military status, genetic information or any other basis protected by applicable federal, state, or local laws. Eastridge Workforce Solutions also prohibits harassment or retaliation of applicants or employees based on any of these protected categories. It is our policy to comply with all applicable federal, state and local laws respecting consideration of unemployment status in making hiring decisions. Please note that Eastridge is unable to provide visa sponsorship to applicants.
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Created/Revised Date:
4/21/2026 Anticipated Closing Date:
5/21/2026 Job Title:
Salesforce Administrator/Business Analyst Location:
Aliso Viejo, CA Hourly Pay Range:
$47.07 - $58.85/hour (depending on geographic location, experience and other qualifications) Employment Type:
Temporary, 1 year FLSA Status:
Non-Exempt Schedule:
Monday–Friday, 8:00 AM–5:00 PM
Job Summary
Salesforce Administration and Support
Administer and configure Salesforce (objects, fields, page layouts, validation rules, flows, approvals, reports, dashboards)
Sales Cloud, Health Cloud, Service Cloud, and TrackWise Digital experience preferred.
Manage user access, profiles, permission sets, roles, and security controls
Provide Tier-2 support for Salesforce incidents, requests, and defects
Support sandbox management, releases, and controlled deployments
Business Analysis & Process Design
Partner with business stakeholders to gather, document, and validate requirements
Facilitate process mapping and future-state design sessions
Translate business needs into functional specifications and Salesforce configuration
Maintain traceability between requirements, configuration, and testing
Testing, UAT & Change Management
Support test planning, system testing, and User Acceptance Testing (UAT)
Coordinate defect triage, retesting, and sign-off
Ensure changes follow SDLC, validation, and change control procedures. Lead root cause analysis for integration incidents, driving corrective actions in coordination with engineering and platform teams.
Integrations & Data
Support Salesforce integrations with ERP and enterprise systems (e.g., Oracle)
Assist with data quality, data corrections, and controlled data loads
Partner with integration and vendor teams for issue resolution
Requirements
4+ years of experience administering Salesforce in an enterprise environment
Demonstrated experience functioning as a Business Analyst or Admin/BA hybrid
Experience supporting UAT, releases, and system changes
Strong understanding of business processes and systems thinking
Preferred Qualifications
Experience with Salesforce Service Cloud and/or Field Service
Experience supporting Salesforce integrations (APIs, middleware, iPaaS)
Experience in regulated environments (GxP, SOX, or similar)
Key Competencies
Strong analytical and problem-solving abilities.
Excellent communication with technical and business stakeholders
Ability to manage multiple priorities in a fast-paced environment.
Attention to detail and commitment to system reliability.
Documentation‑first mindset
EDUCATION: Bachelor’s degree in information systems, Computer Science, Business, or a related field, or equivalent practical experience supporting enterprise Salesforce platforms or equivalent practical experience supporting business systems in a regulated environment.
Benefits Eastridge Workforce Solutions offers the following benefits, subject to applicable eligibility requirements. Use this link to learn more about benefits available to Eastridge’s temporary employees. From time to time Eastridge’s clients may offer additional benefits to Eastridge employees while on assignment. Information about those benefits will be communicated when applicable.
Eastridge Workforce Solutions is an Equal Opportunity Employer. We provide an inclusive work environment that celebrates diversity, and all qualified candidates receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity, gender expression, religion, national origin, age (40 and over), disability, military status, genetic information or any other basis protected by applicable federal, state, or local laws. Eastridge Workforce Solutions also prohibits harassment or retaliation of applicants or employees based on any of these protected categories. It is our policy to comply with all applicable federal, state and local laws respecting consideration of unemployment status in making hiring decisions. Please note that Eastridge is unable to provide visa sponsorship to applicants.
#J-18808-Ljbffr