Police Communications Officer
University of North Florida, Jacksonville, FL, United States
General Description / Primary Purpose
This is work ensuring the security of law enforcement officers and facilities through the use of a communication/situation center. This is work ensuring the security of law enforcement officers and facilities through the use of a communication/situation center.
Responsibilities
These responsibilities focus on the successful operation of the bank of equipment necessary for an effective agency, including:
A police radio base station
A Florida Crime Information Center/National Crime Information Center teletype terminal
A telephone and radio recorder system
A fire and burglar alarm system
The operation of all types of computer systems in a Public Safety Communications Center
Job Functions
Operation of police radio base stations; University net pager radio, telephone recording system, microfilm viewer, intrusion alarms, building fire alarm terminal, and coordinating information with surrounding police agencies
Implementation and performance of all special and emergency procedures
Coordination of all units responding to emergency situations
Monitors all alarm systems and notifies personnel upon activation
Operates the National Crime Information Center/Florida Crime Information Center terminals
Operates a computer terminal to verify drivers license, personal background, criminal history, and vehicle tag and registration
Provides support to law enforcement authorities conducting criminal and/or confidential investigations by coordinating and disseminating information relevant to law enforcement operations
Receives and evaluates calls from the public requesting police assistance in emergencies and non-emergency calls for service
Acts as a receptionist for the Police Department
Answers questions, gives information, and makes referrals
Operates University camera systems and radio/telephone logging devices
During declared campus emergencies, this position may be required to perform specific job-related duties at a designated off-campus location or place of residence
Other duties as assigned
Marginal Functions
All administrative procedures and paperwork required for the successful operation of the Communications Center
Satisfactory coordination of departmental field activity via radio
Moving 40 lb. boxes of computer paper, etc.
Departmental Requirements
Preference will be given to applicants who meet the required qualifications and possess the following:
The ability to relate to the public and communicate verbally and in writing
Knowledge of correct spelling, punctuation, grammar usage, alphabetizing, and filing
Must possess the ability to work in a confidential environment due to the sensitivity of information within the department
Follow written and oral instructions
Must possess the ability to speak clearly, interpret questions and answer those questions properly
The ability to use a computer
Walk, stoop, bend, reach, lift, or otherwise move approximately 40 lb. boxes of computer paper
Must have 20/20 vision with corrective lenses, all limbs, and the ability to hear, walk, and run if an emergency arises, such as an irate and/or violent person with a gun that poses a life-threatening situation to the PCO and/or anyone within the department
Supervision Exercised
None
Supervision Received
Regular supervision. The incumbent performs routine assignments independently and only unusual problems which may require exceptions to procedures are referred to the supervisor.
Required Qualifications
This position provides essential non-sworn support to law enforcement by operating a Public Safety Communications Center to ensure the safety of officers, facilities, and the campus community. The role centers on managing multiple communication and security systems, coordinating emergency and non-emergency responses, and serving as a critical information hub for police operations.
High school diploma and 1+ years of relevant experience, or an equivalent combination of education and experience pursuant to Fla. Stat. 112.219. State certification on NCIC/FCIC computer systems are required.
Statement(s) of Understanding
This position requires a background check. In conjunction with the Universitys policy, this position may also require a credit check.
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This is work ensuring the security of law enforcement officers and facilities through the use of a communication/situation center. This is work ensuring the security of law enforcement officers and facilities through the use of a communication/situation center.
Responsibilities
These responsibilities focus on the successful operation of the bank of equipment necessary for an effective agency, including:
A police radio base station
A Florida Crime Information Center/National Crime Information Center teletype terminal
A telephone and radio recorder system
A fire and burglar alarm system
The operation of all types of computer systems in a Public Safety Communications Center
Job Functions
Operation of police radio base stations; University net pager radio, telephone recording system, microfilm viewer, intrusion alarms, building fire alarm terminal, and coordinating information with surrounding police agencies
Implementation and performance of all special and emergency procedures
Coordination of all units responding to emergency situations
Monitors all alarm systems and notifies personnel upon activation
Operates the National Crime Information Center/Florida Crime Information Center terminals
Operates a computer terminal to verify drivers license, personal background, criminal history, and vehicle tag and registration
Provides support to law enforcement authorities conducting criminal and/or confidential investigations by coordinating and disseminating information relevant to law enforcement operations
Receives and evaluates calls from the public requesting police assistance in emergencies and non-emergency calls for service
Acts as a receptionist for the Police Department
Answers questions, gives information, and makes referrals
Operates University camera systems and radio/telephone logging devices
During declared campus emergencies, this position may be required to perform specific job-related duties at a designated off-campus location or place of residence
Other duties as assigned
Marginal Functions
All administrative procedures and paperwork required for the successful operation of the Communications Center
Satisfactory coordination of departmental field activity via radio
Moving 40 lb. boxes of computer paper, etc.
Departmental Requirements
Preference will be given to applicants who meet the required qualifications and possess the following:
The ability to relate to the public and communicate verbally and in writing
Knowledge of correct spelling, punctuation, grammar usage, alphabetizing, and filing
Must possess the ability to work in a confidential environment due to the sensitivity of information within the department
Follow written and oral instructions
Must possess the ability to speak clearly, interpret questions and answer those questions properly
The ability to use a computer
Walk, stoop, bend, reach, lift, or otherwise move approximately 40 lb. boxes of computer paper
Must have 20/20 vision with corrective lenses, all limbs, and the ability to hear, walk, and run if an emergency arises, such as an irate and/or violent person with a gun that poses a life-threatening situation to the PCO and/or anyone within the department
Supervision Exercised
None
Supervision Received
Regular supervision. The incumbent performs routine assignments independently and only unusual problems which may require exceptions to procedures are referred to the supervisor.
Required Qualifications
This position provides essential non-sworn support to law enforcement by operating a Public Safety Communications Center to ensure the safety of officers, facilities, and the campus community. The role centers on managing multiple communication and security systems, coordinating emergency and non-emergency responses, and serving as a critical information hub for police operations.
High school diploma and 1+ years of relevant experience, or an equivalent combination of education and experience pursuant to Fla. Stat. 112.219. State certification on NCIC/FCIC computer systems are required.
Statement(s) of Understanding
This position requires a background check. In conjunction with the Universitys policy, this position may also require a credit check.
#J-18808-Ljbffr