Customer Service Representative

Role: Customer Service Representative
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Location: Augusta, GA
Mode of Hire: Full Time
Skills Required:
Promoting and/saving products and services.
Providing an excellent customer experience via phone.
Negotiating and completing save/service order requests from customers.
Working with customers patiently, tactfully, and efficiently.
Strong attention to detail and accuracy
Excellent written and verbal communication skills
Ability to manage high call volumes and multiple tasks simultaneously
Accurately informing customers of various fees and adjustments.
Providing options to the customer based on product and service needs.
Active listening skills. xywuqvp
Ability to follow tactical call flows to optimize the customer experience.