Customer Service Representative Retail

Ashley Furniture - 840 Ernest West Barrett Parkway - Responsibilities: Greet all customers in a warm, professional manner representing Ashley's brand image; Assist with processing sales orders accurately and efficiently, ensuring all required documentation is complete and proper approvals are obtained before finalizing transactions; Process customer credit applications, assist with financing arrangements, and maintain accurate customer account information in retail management systems; Follow established cash handling procedures, process payments accurately, and reconcile transactions according to company policies under Office Manager supervision; Address customer inquiries and concerns professionally, escalating complex issues to Management as appropriate while following up to ensure resolution