Director of Pharmacy Operations
Southend Pharmacy, Houston, TX, United States
Director Of Pharmacy Operations
The Director of Pharmacy Operations will oversee all aspects of pharmacy operations, including sterile compliance, fulfillment workflows, and strategic growth initiatives. This role is responsible for leading cross-functional teams, optimizing operational efficiency, and ensuring regulatory compliance while scaling the business to support continued expansion.
Key Responsibilities
Oversee end-to-end pharmacy operations including data entry, fulfillment, production, verification, and shipping workflows
Lead and manage a growing operations team, including pharmacists, technicians, QA, and support staff
Ensure compliance with USP 795, 797, and 800 standards and all federal and state regulatory requirements
Drive operational efficiency through process optimization, technology implementation, and workflow management
Develop and monitor key performance indicators across fulfillment, accuracy, turnaround time, and patient satisfaction
Partner cross-functionally with leadership, including finance and product teams, to support business growth and scalability
Manage inventory, vendor relationships, and supply chain processes to ensure continuity and cost efficiency
Establish and oversee training programs, performance management, and team development initiatives
Support expansion efforts, including new product lines, service offerings, and operational scaling strategies
Maintain high standards of quality assurance, patient safety, and regulatory adherence across all operations
What We Require
5+ years of leadership experience in pharmacy operations or a related healthcare environment
Strong experience with sterile compounding and regulatory compliance including USP 795, 797, and 800
Proven ability to manage and scale high-volume operational teams
Experience overseeing fulfillment workflows across multiple operational functions
Strong understanding of pharmacy systems, data workflows, and operational infrastructure
Demonstrated ability to analyze performance metrics and drive continuous improvement
Excellent leadership, communication, and cross-functional collaboration skills
Preferred Qualifications
Experience in a 503A compounding pharmacy environment
Background in high-growth or multi-state pharmacy operations
Experience working with telehealth or direct-to-consumer healthcare models
Familiarity with scaling operations across multiple product lines or services
What We Offer
Full benefits package including medical, vision, dental, 401(k) with company match, PTO, Flex days, holidays, and more!
Southend Pharmacy does not provide employment visa sponsorship now or in the future. Applicants must be legally authorized to work in the United States without the need for current or future sponsorship.
Equal Opportunity Employer Statement
Southend Pharmacy is proud to be an Equal Opportunity Employer where we are committed to fostering a diverse and inclusive workplace. We are committed to cultivating a culture where all team members feel valued & respected. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity or expression, sexual orientation, national origin, genetic information, disability, age, veteran status, or any other characteristics protected by applicable law. If you have any questions or require immediate assistance or accommodations during the application or interview process, please contact us at recruiting@alliahealth.co.
The Director of Pharmacy Operations will oversee all aspects of pharmacy operations, including sterile compliance, fulfillment workflows, and strategic growth initiatives. This role is responsible for leading cross-functional teams, optimizing operational efficiency, and ensuring regulatory compliance while scaling the business to support continued expansion.
Key Responsibilities
Oversee end-to-end pharmacy operations including data entry, fulfillment, production, verification, and shipping workflows
Lead and manage a growing operations team, including pharmacists, technicians, QA, and support staff
Ensure compliance with USP 795, 797, and 800 standards and all federal and state regulatory requirements
Drive operational efficiency through process optimization, technology implementation, and workflow management
Develop and monitor key performance indicators across fulfillment, accuracy, turnaround time, and patient satisfaction
Partner cross-functionally with leadership, including finance and product teams, to support business growth and scalability
Manage inventory, vendor relationships, and supply chain processes to ensure continuity and cost efficiency
Establish and oversee training programs, performance management, and team development initiatives
Support expansion efforts, including new product lines, service offerings, and operational scaling strategies
Maintain high standards of quality assurance, patient safety, and regulatory adherence across all operations
What We Require
5+ years of leadership experience in pharmacy operations or a related healthcare environment
Strong experience with sterile compounding and regulatory compliance including USP 795, 797, and 800
Proven ability to manage and scale high-volume operational teams
Experience overseeing fulfillment workflows across multiple operational functions
Strong understanding of pharmacy systems, data workflows, and operational infrastructure
Demonstrated ability to analyze performance metrics and drive continuous improvement
Excellent leadership, communication, and cross-functional collaboration skills
Preferred Qualifications
Experience in a 503A compounding pharmacy environment
Background in high-growth or multi-state pharmacy operations
Experience working with telehealth or direct-to-consumer healthcare models
Familiarity with scaling operations across multiple product lines or services
What We Offer
Full benefits package including medical, vision, dental, 401(k) with company match, PTO, Flex days, holidays, and more!
Southend Pharmacy does not provide employment visa sponsorship now or in the future. Applicants must be legally authorized to work in the United States without the need for current or future sponsorship.
Equal Opportunity Employer Statement
Southend Pharmacy is proud to be an Equal Opportunity Employer where we are committed to fostering a diverse and inclusive workplace. We are committed to cultivating a culture where all team members feel valued & respected. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity or expression, sexual orientation, national origin, genetic information, disability, age, veteran status, or any other characteristics protected by applicable law. If you have any questions or require immediate assistance or accommodations during the application or interview process, please contact us at recruiting@alliahealth.co.