Business Innovation Lead
TECO Peoples Gas, Tampa, FL, United States
Business Innovation Lead
Location:
Tampa, Florida
Shift:
8 Hr. X 5 Days | 4 days onsite and 1 day remote
About Peoples Gas:
Peoples Gas is the fastest growing natural gas utility in the Southeast with career opportunities that fit your future. Our organization is diverse – in people, opportunities, and careers. We foster a dynamic and inclusive workplace where safety, innovation and collaboration are at the heart of everything we do.
Make an Impact Where It Matters Are you passionate about improving how work gets done— and helping teams thrive through change? As a Business Innovation Lead, you’ll play a key role in shaping how Peoples Gas operates by leading process improvement, innovation, and change initiatives that deliver measurable value for customers and employees. This role is ideal for someone who enjoys solving complex problems, collaborating across the business, and turning ideas into practical, sustainable improvements.
Responsibilities
Lead process improvement and business transformation initiatives using Lean, Six Sigma, Design Thinking, and related methodologies
Analyze current‑state processes and identify opportunities to reduce cost, improve efficiency, and enhance customer experience
Plan and facilitate workshops, interviews, and process mapping sessions with cross‑functional stakeholders
Design and implement new or improved processes, including defining KPIs and operational metrics to measure success
Serve as a subject matter expert for continuous improvement and innovation practices
Develop and execute change enablement strategies that help teams adopt new ways of working with minimal disruption
Use industry benchmarks and best practices to inform recommendations and elevate operational excellence
Build strong partnerships with leaders and frontline team members to embed a culture of innovation
What Success Looks Like
Measurable improvements in efficiency, quality, and productivity
Engaged stakeholders who understand and support change
Sustainable processes that deliver long‑term value
Increased organizational agility and resilience
What We’re Looking For We’re seeking a collaborative, analytical, and influential professional who thrives in dynamic environments.
Required Qualifications
Associate degree in Business or a related field (or equivalent experience)
Lean Six Sigma Green Belt certification (or equivalent)
3 years transformational change experience, including 1 year of direct experience with supporting business processes, transformational change in challenging environments, and assessing productivity and process improvement or continuous improvement projects.
Experience facilitating innovation and process improvement workshops while collaborating with cross‑functional teams
Hands‑on experience facilitating process improvement or innovation workshops
Strong analytical, written, and verbal communication skills
Ability to manage multiple projects independently and exercise sound judgment
Proficiency with Microsoft Excel, Word, PowerPoint, and Outlook
Preferred Qualifications
Bachelor’s degree in Business Administration, Management, or a related field
Certifications such as PMP, Prosci Change Management, or equivalent
Experience with data analytics, virtual collaboration tools, or platforms such as Smartsheet, SharePoint, or Planner
Skills That Set You Apart
Process improvement & continuous improvement expertise
Change leadership and stakeholder engagement
Strategic thinking and problem solving
Ability to influence without authority
Attention to detail with a results‑driven mindset
Why Join Peoples Gas
Opportunity to influence enterprise‑wide innovation and transformation
Collaborative culture that values continuous improvement
Exposure to leaders and teams across the organization
Work that directly impacts customers, safety, and operational excellence
A role where your ideas can turn into lasting change
Competitive total rewards package and other perks: performance bonus, 401(k) savings, pension plan, comprehensive health coverage, PTO, growth and development opportunities, and more!
Equal Opportunity Employer Statement TECO Energy is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, disability status, veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by law, except where physical or mental abilities are a bona fide occupational requirement and the individual is unable to perform the essential functions of the position with reasonable accommodations. In order to provide equal employment and advancement opportunities for all individuals, employment decisions at TECO Energy will be based on skills, knowledge, qualifications and abilities.
Pay Transparency Non-Discrimination Statement The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60‑1.35(c)
ADA Policy It is the policy of TECO Energy to provide reasonable accommodation for all qualified disabled individuals who are employees and applicants for employment, unless it would cause undue hardship. The corporation will adhere to applicable federal and state laws, regulations and guidelines, including, but not limited to the Americans with Disabilities Act (ADA) of 1990 and section 503 and 504 of the Rehabilitation Act of 1970s.
Application Accommodations Applicants may request reasonable accommodation in the application process five business days prior to the time accommodation is needed.
Pre‑employment Physical Exams Pre‑employment physical exams may be required for positions with bona fide job‑related physical requirements regardless of disability.
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Tampa, Florida
Shift:
8 Hr. X 5 Days | 4 days onsite and 1 day remote
About Peoples Gas:
Peoples Gas is the fastest growing natural gas utility in the Southeast with career opportunities that fit your future. Our organization is diverse – in people, opportunities, and careers. We foster a dynamic and inclusive workplace where safety, innovation and collaboration are at the heart of everything we do.
Make an Impact Where It Matters Are you passionate about improving how work gets done— and helping teams thrive through change? As a Business Innovation Lead, you’ll play a key role in shaping how Peoples Gas operates by leading process improvement, innovation, and change initiatives that deliver measurable value for customers and employees. This role is ideal for someone who enjoys solving complex problems, collaborating across the business, and turning ideas into practical, sustainable improvements.
Responsibilities
Lead process improvement and business transformation initiatives using Lean, Six Sigma, Design Thinking, and related methodologies
Analyze current‑state processes and identify opportunities to reduce cost, improve efficiency, and enhance customer experience
Plan and facilitate workshops, interviews, and process mapping sessions with cross‑functional stakeholders
Design and implement new or improved processes, including defining KPIs and operational metrics to measure success
Serve as a subject matter expert for continuous improvement and innovation practices
Develop and execute change enablement strategies that help teams adopt new ways of working with minimal disruption
Use industry benchmarks and best practices to inform recommendations and elevate operational excellence
Build strong partnerships with leaders and frontline team members to embed a culture of innovation
What Success Looks Like
Measurable improvements in efficiency, quality, and productivity
Engaged stakeholders who understand and support change
Sustainable processes that deliver long‑term value
Increased organizational agility and resilience
What We’re Looking For We’re seeking a collaborative, analytical, and influential professional who thrives in dynamic environments.
Required Qualifications
Associate degree in Business or a related field (or equivalent experience)
Lean Six Sigma Green Belt certification (or equivalent)
3 years transformational change experience, including 1 year of direct experience with supporting business processes, transformational change in challenging environments, and assessing productivity and process improvement or continuous improvement projects.
Experience facilitating innovation and process improvement workshops while collaborating with cross‑functional teams
Hands‑on experience facilitating process improvement or innovation workshops
Strong analytical, written, and verbal communication skills
Ability to manage multiple projects independently and exercise sound judgment
Proficiency with Microsoft Excel, Word, PowerPoint, and Outlook
Preferred Qualifications
Bachelor’s degree in Business Administration, Management, or a related field
Certifications such as PMP, Prosci Change Management, or equivalent
Experience with data analytics, virtual collaboration tools, or platforms such as Smartsheet, SharePoint, or Planner
Skills That Set You Apart
Process improvement & continuous improvement expertise
Change leadership and stakeholder engagement
Strategic thinking and problem solving
Ability to influence without authority
Attention to detail with a results‑driven mindset
Why Join Peoples Gas
Opportunity to influence enterprise‑wide innovation and transformation
Collaborative culture that values continuous improvement
Exposure to leaders and teams across the organization
Work that directly impacts customers, safety, and operational excellence
A role where your ideas can turn into lasting change
Competitive total rewards package and other perks: performance bonus, 401(k) savings, pension plan, comprehensive health coverage, PTO, growth and development opportunities, and more!
Equal Opportunity Employer Statement TECO Energy is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, disability status, veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by law, except where physical or mental abilities are a bona fide occupational requirement and the individual is unable to perform the essential functions of the position with reasonable accommodations. In order to provide equal employment and advancement opportunities for all individuals, employment decisions at TECO Energy will be based on skills, knowledge, qualifications and abilities.
Pay Transparency Non-Discrimination Statement The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60‑1.35(c)
ADA Policy It is the policy of TECO Energy to provide reasonable accommodation for all qualified disabled individuals who are employees and applicants for employment, unless it would cause undue hardship. The corporation will adhere to applicable federal and state laws, regulations and guidelines, including, but not limited to the Americans with Disabilities Act (ADA) of 1990 and section 503 and 504 of the Rehabilitation Act of 1970s.
Application Accommodations Applicants may request reasonable accommodation in the application process five business days prior to the time accommodation is needed.
Pre‑employment Physical Exams Pre‑employment physical exams may be required for positions with bona fide job‑related physical requirements regardless of disability.
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