Website Creative and Content Coordinator (aHEO)
The City University of New York, New York, NY, United States
POSITION DETAILS
The Website Creative and Content Developer supports the Senior Website Creative and Content Developer in creating, maintaining, and optimizing web content for the CCNY website. This role focuses on writing for the web, updating web and digital communication content, managing multimedia assets, troubleshooting web issues, and ensuring alignment with branding, accessibility, and marketing goals. The position reports directly to the Senior Website Creative and Content Developer, and the web team is overseen by the Associate Executive Director of Marketing & Communications within the Office of Institutional Advancement, Communications, and External Relations. This is not a social media content or social media creative role.
Responsibilities
Collaborate with the Senior Website Creative and Content Developer to create and maintain accurate, engaging web content that aligns with CCNY branding and marketing goals.
Write, edit, and publish web content, including text, images, and multimedia assets.
Test and troubleshoot basic web issues such as broken links, formatting problems, and display inconsistencies, escalating complex issues as needed.
Support website design updates, page layout adjustments, and user experience improvements under direction of the Senior Website Creative and Content Developer.
Collaborate with the Web Development Team on technical planning and implementation, providing input on content updates, design consistency, and usability.
Assist in ensuring all web content meets ADA compliance and best practices.
Maintain and update documentation, including content standards and style guides.
Monitor web pages for outdated information or inconsistencies and coordinate corrections.
Collaborate with other departments and vendors on content or design projects as directed.
Assist in content migration, website updates, and other digital communications projects.
Qualifications
Bachelor's degree required.
Preferred Qualifications
3–5 years of professional experience in web creative content development or related fields.
3–5 years of proficiency in using a content management system (e.g., WordPress or Drupal) for web writing.
Bachelor’s degree in Communications, Marketing, Digital Media, Web Design, Graphic Design, or related field.
Strong writing and editing skills for web content.
Basic knowledge of HTML and CSS for content formatting and troubleshooting.
Proficiency with graphic and design tools such as Adobe Creative Suite (Photoshop, Illustrator, InDesign), Canva, Figma, or similar.
Understanding of web accessibility standards (ADA compliance).
Ability to troubleshoot basic web issues and coordinate on complex problems.
Basic understanding of web design principles, UX/UI, and responsive design.
Strong attention to detail and organizational skills.
Ability to collaborate effectively with the Senior Website Creative and Content Developer, Web Development Team, and other departments.
Ability to work under pressure in a fast‑paced environment.
Enthusiasm for digital communications, web content, and accessibility best practices.
CUNY TITLE OVERVIEW
Supports the creation and maintenance of multimedia communications.
Collaborates with internal and external personnel to develop multimedia concepts to communicate key messages.
Creates content utilizing photography, video, audio, and web technologies.
Coordinates pre‑production, production, and post‑production activities.
Designs, edits, and uploads content to internal and external sites and programs.
Maintains archives, materials, and project documentation.
Performs related duties as assigned.
Compensation & Benefits Salary Range: $74,754 – $79,784, commensurate with education and experience. Salary adjustments of 3.5% will be implemented effective 9/1/26. Benefits include health plans, retirement/pension and savings plans, tuition waivers for CUNY graduate study, paid time off, and access to extensive academic, arts, and athletic programs.
Equal Employment Opportunity CUNY encourages people with disabilities, minorities, veterans, women, and Italian Americans to apply. Applicants and employees will not be discriminated against based on any legally protected category, including sexual orientation or gender identity. EEO/AA/Vet/Disability Employer.
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Responsibilities
Collaborate with the Senior Website Creative and Content Developer to create and maintain accurate, engaging web content that aligns with CCNY branding and marketing goals.
Write, edit, and publish web content, including text, images, and multimedia assets.
Test and troubleshoot basic web issues such as broken links, formatting problems, and display inconsistencies, escalating complex issues as needed.
Support website design updates, page layout adjustments, and user experience improvements under direction of the Senior Website Creative and Content Developer.
Collaborate with the Web Development Team on technical planning and implementation, providing input on content updates, design consistency, and usability.
Assist in ensuring all web content meets ADA compliance and best practices.
Maintain and update documentation, including content standards and style guides.
Monitor web pages for outdated information or inconsistencies and coordinate corrections.
Collaborate with other departments and vendors on content or design projects as directed.
Assist in content migration, website updates, and other digital communications projects.
Qualifications
Bachelor's degree required.
Preferred Qualifications
3–5 years of professional experience in web creative content development or related fields.
3–5 years of proficiency in using a content management system (e.g., WordPress or Drupal) for web writing.
Bachelor’s degree in Communications, Marketing, Digital Media, Web Design, Graphic Design, or related field.
Strong writing and editing skills for web content.
Basic knowledge of HTML and CSS for content formatting and troubleshooting.
Proficiency with graphic and design tools such as Adobe Creative Suite (Photoshop, Illustrator, InDesign), Canva, Figma, or similar.
Understanding of web accessibility standards (ADA compliance).
Ability to troubleshoot basic web issues and coordinate on complex problems.
Basic understanding of web design principles, UX/UI, and responsive design.
Strong attention to detail and organizational skills.
Ability to collaborate effectively with the Senior Website Creative and Content Developer, Web Development Team, and other departments.
Ability to work under pressure in a fast‑paced environment.
Enthusiasm for digital communications, web content, and accessibility best practices.
CUNY TITLE OVERVIEW
Supports the creation and maintenance of multimedia communications.
Collaborates with internal and external personnel to develop multimedia concepts to communicate key messages.
Creates content utilizing photography, video, audio, and web technologies.
Coordinates pre‑production, production, and post‑production activities.
Designs, edits, and uploads content to internal and external sites and programs.
Maintains archives, materials, and project documentation.
Performs related duties as assigned.
Compensation & Benefits Salary Range: $74,754 – $79,784, commensurate with education and experience. Salary adjustments of 3.5% will be implemented effective 9/1/26. Benefits include health plans, retirement/pension and savings plans, tuition waivers for CUNY graduate study, paid time off, and access to extensive academic, arts, and athletic programs.
Equal Employment Opportunity CUNY encourages people with disabilities, minorities, veterans, women, and Italian Americans to apply. Applicants and employees will not be discriminated against based on any legally protected category, including sexual orientation or gender identity. EEO/AA/Vet/Disability Employer.
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