Remote Experience Strategy & Insights Lead

Humana Inc in Trenton, NJ seeks a Research Consulting Lead for experience strategy and insights. You will transform customer signals into actionable insights for leaders, partnering across teams to enhance the customer experience. Candidates should have a bachelor's degree and at least 8 years in research consulting or customer analytics, with a solid knowledge of qualitative and quantitative methodologies. The position offers a salary range between $104,000 and $143,000 per year along with a bonus incentive plan.
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