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Voluntary Benefits Consultant- Mid Market Leader

Mercer France, Charlotte, NC, United States


Voluntary Benefits Consultant Mid Market Leader

At Mercer, we deliver innovative solutions that address needs of our clients and their employees. As a Voluntary Benefits Consultant in Mercer's Mid-Market practice (clients with up to 5,000 lives), you will be accountable for account management by driving client satisfaction and revenue growth across an assigned portfolio.
You will assist a group of colleagues who manage requests for inforce clients up to 1,500 lives and, as business needs require, support and oversee additional accounts exceeding 1,500 lives. Leveraging deep voluntary benefits expertise, you will partner with Lead Consultants and Client Managers to design, implement and manage voluntary benefit solutions that align with clients' global benefits strategies and objectives. You will collaborate closely with regional Health & Benefits colleagues and draw on the resources of our Voluntary Benefits Center of Excellence.
Opportunity to grow and thrive with a Market Leader in the Voluntary benefits space. Work for a global company with excellent benefits and a dynamic culture. Excellent growth/advancement opportunity. Work with collaborative, intelligent, solutions-focused colleagues who truly care about the work, and each other, while maintaining work-life balance.
We will count on you to lead with the highest sense of integrity, professionalism, and team-first approach in support of Mercer's strategic priorities. Effectively support Mercer's Health and Benefits strategy and value proposition by working cohesively with a large, matrixed team of Health, Wealth and Career colleagues to meet clients' strategic objectives. Directly manage a team of colleagues within the Mid-Market Voluntary Benefits Consulting team; actively mentor junior colleagues across the Voluntary Benefits Practice to deliver brand strength and growth. Within a team structure, support a book of Mercer clients containing Voluntary Benefits lines of coverage across various industries or specialties. Develop and execute value-based expansion, penetration and retention strategies for client accounts leveraging an in-depth understanding of client needs, market trends and product and service offerings. Effectively partner with carriers and vendors to drive market innovation and growth. Maintain a strong professional network and represent Mercer's brand in the market.
Bachelor's Degree required. Voluntary Benefits subject matter experience required. Strong voluntary benefits product, process and market knowledge (to include but not be limited to supplemental health, ID Theft Protection, Legal, Auto/Home, Discount, Purchasing Programs, Discount, Pet Insurance, Life with LTC). 5+ years' experience as a Voluntary Benefits Consultant. 10+ years delivering Voluntary Benefits solutions to large and complex employers. Prior people or team management experience desired. Strong financial and business acumen. Ability to work in a fast-paced environment, successfully manage multiple and conflicting priorities to meet or exceed deadlines. Current Life/Health License or ability to obtain within 6 months of hire. Strong collaboration and team focused skills (relationship building and fostering with Mercer Health & Benefits and Voluntary Benefits colleagues).
Demonstrated success working with C-Suite Executives. Demonstrated success in expanding and retaining client relationships. Ability to support Large Market Clients.
We help you be your best through professional development opportunities, interesting work and supportive leaders. We foster a vibrant and inclusive culture where you can work with talented colleagues to create new solutions and have impact for colleagues, clients and communities. Our scale enables us to provide a range of career opportunities, as well as benefits and rewards to enhance your well-being.