Technical Writer II
BENTLEY SYSTEMS, INC., Trenton, NJ, United States
We are looking for a Technical Writer II to take on the responsibility of documenting cloud-based services infrastructure and tooling. This role encompasses developing, maintaining, and coordinating documentation, reports, and communiques for a cloud-based software application. Additionally, the position may require occasional after-hours work to promptly address urgent issues and uphold uninterrupted business operations for our users.
Responsibilities
Write, maintain, coordinate, and produce all end-to-end technical software documentation for ProjectWise , including but not limited to reports, readme and What’s New publications, API documentation, user manuals, implementation and setup guides, for both print and online formats
Interview ProjectWise subject matter experts for the purposes of gathering and dissecting relevant information for documentation
Use structured DITA authoring tools to create and maintain product documentation
Make use of shared content whenever possible
Adhere to Bentley best practices and style guides
Use Git repositories to store, upload, and download publications
Publish via Azure DevOps pipelines and Git
Provide regular updates to management
Participate in regular progress meetings using Microsoft Teams
Respond to inquiries from all levels of the organization pertaining to documentation
Create and post blog and wiki announcements as needed
Assist and mentor junior Technical Writers as needed
Qualifications
Undergraduate degree in Electronics, Telecommunication, Applied Technology or relevant field
Certificate in Technical Writing preferred
4-7 years of experience as Technical Writer in software development and civil engineering applications, preferably in an enterprise system environment
Experience writing for on-premises and cloud based enterprise system software
Experience with DITA XML and structured authoring in an enterprise environment
Experience with Oxygen XML Author, Microsoft Office
Experience with Agile development cycles
Familiarity with cloud infrastructure, Windows servers, SQL databases, and networking.
Proven experience working effectively independently as well as a member of a global team
Ability to take a technical concept and transform it into concise, accurate, unambiguous content relevant to the intended audience
Ability to meet strict deadlines
High attention to detail and strive for excellence, willingness to learn, and a team-focused can-do attitude
It would be awesome if you have
Experience writing technical publications for infrastructure and engineering industries
Experience with publication localization
Experience with Snagit, Microsoft Visio, and ServiceNow
An attractive salary and benefits package.
A commitment to inclusion, belonging and colleague wellbeing through global initiatives and resource groups.
Equal Opportunity Employer
Bentley is proud to be an equal opportunity employer and considers for employment all qualified applicants without regard to race, color, gender/gender identity, sexual orientation, disability, marital status, religion/belief, national origin, caste, age, or any other characteristic protected by local law or unrelated to job qualifications.
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Responsibilities
Write, maintain, coordinate, and produce all end-to-end technical software documentation for ProjectWise , including but not limited to reports, readme and What’s New publications, API documentation, user manuals, implementation and setup guides, for both print and online formats
Interview ProjectWise subject matter experts for the purposes of gathering and dissecting relevant information for documentation
Use structured DITA authoring tools to create and maintain product documentation
Make use of shared content whenever possible
Adhere to Bentley best practices and style guides
Use Git repositories to store, upload, and download publications
Publish via Azure DevOps pipelines and Git
Provide regular updates to management
Participate in regular progress meetings using Microsoft Teams
Respond to inquiries from all levels of the organization pertaining to documentation
Create and post blog and wiki announcements as needed
Assist and mentor junior Technical Writers as needed
Qualifications
Undergraduate degree in Electronics, Telecommunication, Applied Technology or relevant field
Certificate in Technical Writing preferred
4-7 years of experience as Technical Writer in software development and civil engineering applications, preferably in an enterprise system environment
Experience writing for on-premises and cloud based enterprise system software
Experience with DITA XML and structured authoring in an enterprise environment
Experience with Oxygen XML Author, Microsoft Office
Experience with Agile development cycles
Familiarity with cloud infrastructure, Windows servers, SQL databases, and networking.
Proven experience working effectively independently as well as a member of a global team
Ability to take a technical concept and transform it into concise, accurate, unambiguous content relevant to the intended audience
Ability to meet strict deadlines
High attention to detail and strive for excellence, willingness to learn, and a team-focused can-do attitude
It would be awesome if you have
Experience writing technical publications for infrastructure and engineering industries
Experience with publication localization
Experience with Snagit, Microsoft Visio, and ServiceNow
An attractive salary and benefits package.
A commitment to inclusion, belonging and colleague wellbeing through global initiatives and resource groups.
Equal Opportunity Employer
Bentley is proud to be an equal opportunity employer and considers for employment all qualified applicants without regard to race, color, gender/gender identity, sexual orientation, disability, marital status, religion/belief, national origin, caste, age, or any other characteristic protected by local law or unrelated to job qualifications.
#J-18808-Ljbffr