Customer Insights & Analytics Manager

A top logistics firm in New York seeks a Customer Intelligence Manager to enhance customer feedback programs and drive data-driven decisions. This role involves managing strategies for customer voice, analyzing data with tools like Qualtrics and Salesforce, and presenting insights to executives. The ideal candidate has a degree in a related field, 3-5 years of experience, and expertise in customer engagement methodologies. Offers a competitive salary range of $105,000 to $125,000, along with benefits including health insurance and retirement plans.
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